Care Coordinator

Care Coordinator

Banbury Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Care Coordinator, you'll manage and develop care services for our clients.
  • Company: Care Outlook is a leading home care provider in London, dedicated to high-quality support since 2005.
  • Benefits: Enjoy a friendly workplace, career growth opportunities, and a collaborative team environment.
  • Why this job: Join us to make a real difference in people's lives while working in a supportive culture.
  • Qualifications: No specific qualifications required; passion for care and teamwork is essential.
  • Other info: This role offers a chance to grow within a respected company in the home care sector.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Care Outlook is an expanding leading home care provider in London and South East of England since 2005.

Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.

We are currently recruiting for a Care Coordinator to maintain and develop our service in Oxford.

Core Duties & Responsibilities as Care Coordinator:

  • Primary role is to Roster and Template care calls using an electronic system
  • Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service
  • Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations
  • Ensuring care assessments, care and risk planning meets best practice and customers aspirations
  • Work with Recruitment Team to ensure sufficient current and future staffing levels
  • To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required
  • To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
  • To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly
  • Participate in the paid on-call rota
  • Put in place measure to comply with CQC regulations and work to achieve the best care standards possible

As a Care Coordinator, you will be offered the following:

  • Salary £25,000 – £28,000
  • Company issued mobile phone
  • Ongoing support and Professional Development
  • 20 Days Holiday plus Bank Holidays
  • Opportunity to work in an expanding leading home care provider

We are looking for a Care Coordinator to join us who are:

  • 100% committed to helping improve the quality of life of vulnerable people
  • Flexibility to cover on call to meet the needs of the business (essential)
  • Knowledge of CQC standards and CQC Compliance (essential)
  • Experience with Rostering care calls on an electronic system
  • Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
  • Full Driving License and access to a vehicle (preferred)
  • NVQ Level 3 Health & Social Care (preferred)

If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to peoples lives, then this could be your next role!

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Care Coordinator employer: Care Outlook Ltd

Care Outlook is an exceptional employer, offering a supportive and collaborative work environment where our Care Coordinators can thrive. With a strong focus on employee growth and development, we provide opportunities for career advancement while ensuring our team feels valued and appreciated. Located in the vibrant London and South East region, we pride ourselves on delivering high-quality care and fostering a culture of passion and dedication among our staff.
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Contact Detail:

Care Outlook Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Coordinator

✨Tip Number 1

Familiarise yourself with the home care sector, especially in London and the South East. Understanding the specific challenges and regulations in this area will show your commitment and knowledge during any discussions.

✨Tip Number 2

Network with professionals in the home care industry. Attend local events or join online forums to connect with others in the field. This can provide you with valuable insights and potentially lead to referrals.

✨Tip Number 3

Demonstrate your passion for high-quality care by sharing relevant experiences. Whether through volunteering or previous roles, having concrete examples of your dedication to care can set you apart from other candidates.

✨Tip Number 4

Research Care Outlook specifically. Understand their values, mission, and the services they offer. Tailoring your conversations to align with their goals will show that you're genuinely interested in being part of their team.

We think you need these skills to ace Care Coordinator

Excellent Communication Skills
Organisational Skills
Empathy and Compassion
Problem-Solving Skills
Time Management
Team Collaboration
Attention to Detail
Customer Service Orientation
Knowledge of Care Regulations
Record Keeping
Conflict Resolution
Adaptability
IT Proficiency
Scheduling and Planning

Some tips for your application 🫡

Understand the Role: Read the job description for the Care Coordinator position thoroughly. Make sure you understand the responsibilities and requirements, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in care coordination or related fields. Use specific examples to demonstrate your skills in managing care services and supporting clients.

Show Your Passion: Care Outlook values passion for high-quality support. In your application, express why you are passionate about providing care and how it aligns with their mission. This can set you apart from other candidates.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Care Outlook Ltd

✨Show Your Passion for Care

Make sure to express your enthusiasm for providing high-quality support. Share any personal experiences or motivations that led you to pursue a career in care, as this will resonate well with the interviewers.

✨Demonstrate Organisational Skills

As a Care Coordinator, you'll need to manage multiple tasks efficiently. Be prepared to discuss your organisational strategies and provide examples of how you've successfully coordinated care or managed schedules in the past.

✨Highlight Teamwork Experience

Care Outlook values a collaborative workplace. Be ready to talk about your experience working in teams, how you contribute to a positive team environment, and any specific instances where teamwork led to successful outcomes.

✨Prepare Questions About the Role

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, the challenges faced by Care Coordinators, and opportunities for professional development to show your genuine interest.

Care Coordinator
Care Outlook Ltd
Location: Banbury
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