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- Tasks: As a Roadside Technician, you'll repair vehicles on-site and ensure customer safety.
- Company: Join Westbourne, a leading breakdown cover provider in Southern England, known for exceptional service.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a supportive work environment with training provided.
- Why this job: Be part of a passionate team that values customer service and offers growth opportunities.
- Qualifications: Must have 3 years' experience in a vehicle-based role and a Full Category B Driving Licence.
- Other info: Flexible shifts include evenings and weekends; perfect for those who thrive in dynamic environments.
The predicted salary is between 34000 - 42000 £ per year.
COMPANY BACKGROUND
Westbourne provides class leading breakdown cover across Southern England. Currently a leading provider in the UK market, with ambitious plans to grow, Westbourne prides itself on offering inspirational customer service with key benefits including:
- Rapid response to stranded motorists.
- Effective roadside repair with over 80% of cars fixed at the roadside.
- Reassurance Westbourne g…
Roadside Technician employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician
✨Tip Number 1
Familiarise yourself with the latest diagnostic equipment and tools used in roadside repairs. Being knowledgeable about the technology will not only boost your confidence but also impress the hiring team at Westbourne.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether it's in an interview or a casual conversation. Westbourne values individuals who can provide tailored services to customers, so highlight any relevant experiences you have in this area.
✨Tip Number 3
Be prepared to discuss your experience with various makes and models of vehicles. Since the role requires diagnosing and repairing a wide range of cars, demonstrating your versatility and hands-on experience will set you apart from other candidates.
✨Tip Number 4
Understand the importance of safety and efficiency in roadside assistance. Be ready to share examples of how you've prioritised customer safety in past roles, as this aligns with Westbourne's ethos of caring for their customers.
We think you need these skills to ace Roadside Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Roadside Technician at Westbourne. Familiarise yourself with their services and customer service ethos to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience in vehicle repair or roadside assistance. Mention specific skills or situations where you've successfully diagnosed and repaired vehicles, as this will demonstrate your capability for the role.
Showcase Customer Service Skills: Since Westbourne prides itself on inspirational customer service, include examples of how you've provided excellent service in previous roles. This could be through direct interactions with customers or by going above and beyond to meet their needs.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific position. Use keywords from the job description, such as 'roadside repairs', 'diagnostic equipment', and 'customer safety', to show that you are a perfect fit for the role.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with vehicle repairs. Highlight specific examples of how you've diagnosed and fixed issues in the past, especially under pressure.
✨Emphasise Customer Service
Since Westbourne prides itself on inspirational customer service, share instances where you went above and beyond for a customer. This will demonstrate that you align with their ethos of tailored service.
✨Demonstrate Adaptability
The role requires working in various conditions and locations. Talk about your ability to adapt to changing environments and how you've successfully managed unexpected challenges in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think of situations where you had to make quick decisions or handle difficult customers, and be ready to explain your thought process.
