Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team, serve customers, and keep the store running smoothly.
- Company: Join Krispy Kreme, famous for delicious handmade doughnuts and a vibrant team culture.
- Benefits: Enjoy full training, flexible hours, and a fun work environment with great perks.
- Why this job: Be part of a friendly team, make customers smile, and grow your career in a sweet setting.
- Qualifications: Must be 18+, with strong customer service skills and a positive attitude.
- Other info: Embrace diversity and sustainability while working in a lively atmosphere.
The predicted salary is between 25000 - 35000 £ per year.
Job Description
Full time
Salary:
£13.21
This store is designed for ease and enjoyment — a space where customers can pop in, pick up their favourite doughnuts, or perch for a quick break. It’s simple, stylish, and full of feel-good moments — and now, it could be where your career takes off.
As a team member, you’ll be the friendly face welcoming guests, serving up fresh doughnuts and drinks, and keeping the store looking great and running smoothly.
This role includes lone working, so you’ll need to feel confident handling the store independently. For that reason, all applicants must be 18 or over.
We’ll give you full training and support — all you need is a great attitude, strong customer service skills, and the desire to grow your career one sweet moment at a time.
Ready to Lead the Sweetest Team in Town? Step into the spotlight as a Retail Shift Leader!This isn’t just any job — it’s your chance to roll up your sleeves, take the lead, and keep things running smoother than our signature glaze.
What you’ll be doing (besides making dreams come true):
- You’ll run the show on shift — front and center with customers, serving up smiles (and doughnuts!), boosting sales, and keeping everything safe, clean, and on point.
- You’ll guide your team, build them up, and keep the energy buzzing. You’ll be hands-on: working the till, serving up hot & cold drinks, boxing up those irresistible treats, and making our cabinet look as good as our doughnuts taste.
- You’ll also jump into the behind-the-scenes magic — stock checks, weekly wrap-ups, team recruitment, and making sure everyone’s happy to be here. When your manager’s away, you’ll hold down the fort like a boss.
What makes you our kind of leader?• You’ve got experience running the floor — or you’re ready to rise and shine into that next step.• You lead with heart — people-first, customer-obsessed, and all about good vibes.• You're a team player who takes ownership and makes things happen.• You’ve got full availability and flexibility — weekends, weekdays, the whole shebang.• You bring energy, reliability, a great work ethic, and you’re always up for learning more.
Think you've got what it takes to keep the glaze flowing and the team glowing?Let’s make sweet things happen — apply now!
About Krispy Kreme:
Our People: We embrace diversity within our teams, so whether you're a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you'll find a friend here!
Our Doughnuts: We're famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members?
Culture: Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture
Love our planet: Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we're constantly working to reduce our environmental impact and become more sustainable in all we do. Check out our Social Responsibility page for more information.
Doughnut Wait apply today!
Opening Hours
Mon
09:00 – 18:00
Tue
09:00 – 18:00
Wed
09:00 – 18:00
Thu
09:00 – 18:00
Fri
09:00 – 18:00
Sat
09:00 – 18:00
Sun
10:00 – 18:00
Retail Shift Leader employer: Krispy Kreme
Contact Detail:
Krispy Kreme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shift Leader
✨Tip Number 1
Familiarise yourself with Krispy Kreme's products and values. Understanding their doughnuts and commitment to customer service will help you connect with the brand during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or handled challenging situations in previous roles. This will demonstrate your readiness for the shift leader position.
✨Tip Number 3
Be ready to discuss your availability and flexibility. Since the role requires working various shifts, highlighting your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Prepare to express your passion for customer service. Share stories that illustrate your ability to create positive experiences for customers, as this aligns with the company's people-first approach.
We think you need these skills to ace Retail Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Shift Leader position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or leadership roles. Emphasise your customer service skills, ability to work independently, and any relevant achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've successfully led a team or improved customer experiences in past positions.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Krispy Kreme
✨Show Your Customer Service Skills
As a Retail Shift Leader, you'll be the face of the store. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations with a smile and keep customers happy.
✨Demonstrate Leadership Qualities
This role requires you to lead a team. Think of instances where you've taken charge or motivated others. Discuss your approach to teamwork and how you can inspire your colleagues to create a positive atmosphere.
✨Be Ready for Lone Working
Since the position involves lone working, express your confidence in managing the store independently. Share any previous experiences where you've successfully worked alone and maintained high standards.
✨Emphasise Flexibility and Availability
The job requires full availability, including weekends. Make sure to communicate your flexibility during the interview. Mention your willingness to adapt to different shifts and your commitment to being a reliable team member.
