At a Glance
- Tasks: Join us as a Maintenance Operative, ensuring our student accommodation stays in top shape!
- Company: Homes for Students is the UK's leading provider of student housing, dedicated to quality living.
- Benefits: Enjoy a flexible 32-hour work week with a supportive team environment.
- Why this job: Make a real impact on student life while developing your skills in a dynamic setting.
- Qualifications: Previous maintenance experience or trade qualifications are a must; customer care skills are essential.
- Other info: Work Monday to Thursday, 9:00 am to 5:30 pm, and be part of a vibrant community!
Homes for Students is the UK\’s leading provider of student accommodation. We currently have a vacancy for a Maintenance Operative at our Aire property in Stoke-on-Trent working 32 hours per week, Monday to Thursday 9.00am to 5.30pm. You will be required to carry out planned and reactive maintenance within the Property and will be responsible for ensuring that statutory compliance is maintained at all times. You will be responsible for maintaining the condition of the property and will ensure that any issues are correctly reported and responded to. The role requires the postholder to be competent, work with minimal direct supervision and liaise with a range of internal and external contacts including suppliers and contractors. The postholder will be responsible for driving a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state, and repair of the property. Person Specification: · Previous experience of Property maintenance within a similar environment, or experienced and qualified in a trade with the ability to work across a number of trade disciplines to a reasonable standard. · Knowledge of safe working methods, including COSHH, Manual Handling, working at height etc. · Awareness of Health and Safety issues and legal requirements. · Excellent customer care skills with the ability to report outstanding actions and…
Maintenance Operative - Student Accommodation employer: Homes for Students Careers
Contact Detail:
Homes for Students Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative - Student Accommodation
✨Tip Number 1
Familiarize yourself with the specific maintenance tasks that are common in student accommodation. This could include plumbing, electrical work, and general repairs. Highlight any relevant experience you have in these areas during your interactions.
✨Tip Number 2
Demonstrate your understanding of health and safety regulations, especially those related to property maintenance. Being able to discuss COSHH and manual handling procedures will show that you take safety seriously.
✨Tip Number 3
Prepare to showcase your customer care skills. Think of examples where you've provided excellent service or resolved issues quickly, as this role emphasizes a high-quality customer experience.
✨Tip Number 4
Network with professionals in the property maintenance field. Engaging with others can provide insights into the role and may even lead to referrals. Don't hesitate to reach out to current or former employees of Homes for Students for advice.
We think you need these skills to ace Maintenance Operative - Student Accommodation
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Maintenance Operative. Highlight your relevant experience in property maintenance and any trade qualifications you possess.
Tailor Your CV: Customize your CV to reflect your skills and experiences that align with the job description. Emphasize your previous experience in property maintenance and your knowledge of safe working methods.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer care skills and your ability to work independently. Mention specific examples of how you've successfully handled maintenance issues in the past.
Highlight Compliance Knowledge: In your application, make sure to mention your awareness of Health and Safety issues and legal requirements. This will demonstrate your understanding of the importance of statutory compliance in the role.
How to prepare for a job interview at Homes for Students Careers
✨Show Your Maintenance Experience
Be ready to discuss your previous experience in property maintenance. Highlight specific examples where you successfully handled maintenance tasks or resolved issues, as this will demonstrate your competence and ability to work independently.
✨Know Your Safety Protocols
Familiarize yourself with safe working methods, including COSHH and manual handling. Be prepared to discuss how you prioritize safety in your work, as this is crucial for the role and shows your awareness of health and safety regulations.
✨Customer Care is Key
Since the role involves ensuring a high-quality customer experience, think of examples where you provided excellent customer service. Discuss how you handle complaints or feedback, as this will show your commitment to maintaining a positive environment for residents.
✨Prepare Questions About the Role
Have a few questions ready about the maintenance processes at the property or how the team collaborates with suppliers and contractors. This shows your interest in the position and helps you understand the expectations better.