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- Tasks: Lead a passionate team to deliver exceptional guest experiences at a stunning hotel and resort.
- Company: Join Seamill Hydro Hotel & Resort, part of the RAD Hotel Group, known for its beautiful venues.
- Benefits: Enjoy competitive pay, discounts across venues, uniform, and training opportunities.
- Why this job: Be a key player in a vibrant hospitality environment with a focus on team development and guest satisfaction.
- Qualifications: Experience as a General Manager or Operations Manager in a 3 or 4-star property is essential.
- Other info: This full-time role requires a hands-on approach and offers a birthday incentive.
The predicted salary is between 48000 - 72000 £ per year.
We are on the lookout for a passionate, dedicated and enthusiastic General Manager for Seamill Hydro Hotel & Resort. We are looking for a General Manager who can inspire, lead and develop a fantastic team of hospitality professionals to deliver excellent guest experiences. We take pride in looking after both our team and our guests, and your role will be critical in delivering this across the hotel. The venue boasts stunning event spaces with unique views of the Ayrshire coast and Arran, great bedroom stock, two restaurants, a leisure club and more. The ideal General Manager will lead from the front and this will be include being operational within all F&B areas. As part of the RAD Hotel Group, you will benefit from support services at our Head Office and skilled professionals who can resolve problems or challenges you face. You\’ll be responsible for: Effective management of rotas, employee relations issues and recruitment Accountable for developing a successful team and development planning Ensuring the hotel is meeting and exceeding our guests expectations Ensuring any issues in the hotel are effectively resolved Ensuring the business is hitting targets in labour, revenue, GP\’s and other KPI\’s Being the host and figurehead of the venue, supporting the smooth running of the operation Leading from the front and having a hands-on approach A focus on maximising revenue and profitability whilst ensuring the highest possible level of the guest experience What you’ll need: Previous experience at General Manager or Operations Manager level within a 3 or 4 star property In-depth knowledge of the hospitality industry Excellent communication skills and exceptional leadership Proven track record in recruitment and developing a team Demonstrate a track record of managing a successful operation in the hospitality sector What we’ll offer you: A competitive rate of pay which is negotiable depending on experience Discounts across all 9 RAD Hotel Group venues Uniform provided Training and development opportunities Length of service incentive Birthday Incentive Job Type: Full-time Expected hours: 48 per week Seniority level Director Employment type Full-time Job function Management and Manufacturing Industries Hospitality #J-18808-Ljbffr
General Manager employer: RAD Hotel Group
Contact Detail:
RAD Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network within the hospitality industry by attending local events or joining relevant online forums. This can help you connect with other professionals who might provide insights or even refer you to opportunities at Seamill Hydro Hotel & Resort.
✨Tip Number 2
Research the RAD Hotel Group and understand their values and culture. Tailoring your approach to align with their mission can demonstrate your genuine interest in becoming part of their team.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your leadership skills and ability to manage a successful operation. Highlighting these will make you stand out during any interviews.
✨Tip Number 4
Be proactive in reaching out to current or former employees of the hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a General Manager or Operations Manager in the hospitality sector. Focus on your leadership skills, team development, and any specific achievements that demonstrate your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your hands-on approach to management. Mention how you can inspire and lead a team, and provide examples of how you've successfully managed operations and exceeded guest expectations in the past.
Highlight Relevant Skills: In your application, emphasise your communication skills, problem-solving abilities, and your track record in recruitment and team development. These are crucial for the role and should be clearly articulated in both your CV and cover letter.
Showcase Your Knowledge of the Venue: Demonstrate your understanding of Seamill Hydro Hotel & Resort by mentioning its unique features and how you would leverage them to enhance guest experiences. This shows your genuine interest in the position and the venue itself.
How to prepare for a job interview at RAD Hotel Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable guest experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you inspire and develop your team. Highlight any successful initiatives you've implemented that improved team performance or guest satisfaction.
✨Know the Venue Inside Out
Familiarise yourself with Seamill Hydro Hotel & Resort's offerings, including its unique features and services. This will allow you to speak confidently about how you can enhance the guest experience and drive revenue.
✨Prepare for Operational Scenarios
Be ready to tackle hypothetical operational challenges that may arise in a hotel setting. Think about how you would handle staffing issues, guest complaints, or revenue targets, showcasing your problem-solving skills.
