Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead high-quality housing management and tenant engagement strategies.
- Company: Join Forth Housing Association, dedicated to providing affordable homes and community services.
- Benefits: Enjoy 40 days of annual leave, flexible hybrid work, and full EVH employment terms.
- Why this job: Make a real impact in communities while shaping the future of housing services.
- Qualifications: Degree level education or equivalent experience required.
- Other info: Basic Disclosure Scotland check required; costs covered by the company.
The predicted salary is between 36000 - 60000 £ per year.
As Senior Housing Officer, you will be responsible for ensuring the operational delivery of high quality housing management and income maximisations services, ensuring value for money, exceptional quality and high levels of tenant satisfaction. Leading on the delivery of the tenant engagement strategy including innovative use of technology ensuring that our tenants have an effective voice in the services we deliver.
Collaboration with stakeholders is essential to develop joint strategies to provide quality, sustainable homes and services in the communities in which we work. With a focus on innovation and tenant insight data-driven decision-making, this role offers the chance to shape our future and make a real difference for our tenants and communities.
We are keen to continue our strategic role in delivering quality affordable homes in our communities therefore you will have the opportunity to support our development activities carried out in partnership with our key stakeholders through our development framework.
This role as part of the senior management team will see you work closely with the Director, Head of Corporate Services, soon to be appointed posts of Head of Housing Services and Head of Assets and Development. You will provide leadership to the housing management team and work collaboratively with the wider teams in Forth to deliver our strategic objectives.
The successful candidate will be educated to degree level or able to demonstrate an equivalent level of educational or professional attainment. The candidate will ensure the key running of the day to day service, income maximisation and tenancy sustainment functions, delivering on Key Performance Indicators, vital consultation on policies and strategies particularly around our ambitions for delivering a fair, clear and equitable rent structure for our tenants.
The successful candidate will be responsible for the day-to-day running of the team and be instrumental in ensuring robust reporting and performance is maintained for all our key performance indicators and our compliance with the Scottish Housing Regulator’s Annual Return on the Charter.
We offer full EVH terms and conditions of employment to the successful candidate alongside 40 days annual leave including 15 public holidays. We also offer a flexible hybrid working approach.
Applicants will be subject to a Basic Disclosure Scotland check, the cost of this will be met by Forth Housing Association Ltd.
A recruitment pack for this post can be downloaded from our website. Alternatively one can be requested by phoning 01786 446066 or emailing corporateservices@forthha.org.uk
If you wish to have an informal, confidential chat regarding this vacancy please contact Sharon Brady-Wardrope, Director on 01786 446066 or by emailing sharon.bradywardrope@forthha.org.uk
Senior Housing Officer employer: EVH
Contact Detail:
EVH Recruiting Team
+441786446066
corporateservices@forthha.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Officer
✨Tip Number 1
Familiarize yourself with the latest trends in housing management and tenant engagement strategies. This knowledge will help you demonstrate your understanding of the role's requirements during discussions with our team.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in tenant engagement and income maximization. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss how you have used data-driven decision-making in previous roles. Highlight specific examples where your insights led to improved tenant satisfaction or operational efficiency.
✨Tip Number 4
Research Forth Housing Association's current projects and initiatives. Being knowledgeable about our work will allow you to engage in meaningful conversations and show your genuine interest in contributing to our mission.
We think you need these skills to ace Senior Housing Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Housing Officer position. Understand the key responsibilities, required qualifications, and the skills that are emphasized, such as leadership, collaboration, and tenant engagement.
Tailor Your CV: Customize your CV to highlight relevant experience in housing management, income maximization, and tenant satisfaction. Use specific examples that demonstrate your ability to lead teams and implement strategies that align with the company's goals.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for improving housing services and tenant engagement. Mention how your innovative approach and data-driven decision-making can contribute to the organization's objectives.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles that showcase your success in managing housing services, improving tenant satisfaction, or leading teams. This will help you stand out as a candidate who can deliver results.
How to prepare for a job interview at EVH
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Senior Housing Officer role. Familiarize yourself with the key responsibilities, such as operational delivery, tenant engagement strategies, and collaboration with stakeholders. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As this position involves leading a team, be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experiences where you improved team performance or enhanced tenant satisfaction.
✨Emphasize Data-Driven Decision Making
Since the role focuses on innovation and data-driven decision-making, come prepared to discuss how you've used data to inform your strategies in previous roles. Share specific examples of how tenant insight data has influenced your decisions.
✨Prepare Questions for the Interviewers
Demonstrate your interest in the role by preparing thoughtful questions for the interviewers. Ask about their current challenges, future projects, or how they measure success in tenant engagement. This shows that you're proactive and genuinely interested in contributing to their mission.
