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For Companies At a Glance
- Tasks: Drive sales of Caterpillar Machinery through proactive calls and customer engagement.
- Company: Join Finning, a globally recognised brand in machinery and customer service.
- Benefits: Enjoy competitive salary, commission, 25 days holiday, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that values your contributions and supports your career growth.
- Qualifications: Proven B2B sales experience, strong communication skills, and proficiency in CRM systems required.
- Other info: Finning promotes diversity and is committed to providing reasonable accommodations for individuals with disabilities.
The predicted salary is between 28800 - 48000 £ per year.
Company:
Finning (UK) Ltd
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Finning is the world\’s largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for an enthusiastic Inside Sales Representative to join our team, selling industry-leading Caterpillar machinery, attachments, and service packages.
Job Description:
Are you passionate about sales and customer engagement? Do you thrive in a fast-paced environment where your efforts directly impact business growth? Based at our regional branch, you will be the first point of contact for customers, delivering a first-class experience both over the phone and in person. You will play a key role in converting leads into sales, hosting customers, and maximising opportunities through our website, events, and marketing campaigns.
Key Responsibilities:
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Sales & Lead Conversion: Proactively make outbound calls to prospective and existing customers, converting inbound leads into sales across new and used machinery, attachments, and service packages.
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Customer Engagement: Host customers at the regional branch, providing walkarounds, finalising deals, and ensuring a seamless collection experience.
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CRM Management: Maintain accurate customer records, machine population data, and account details to support marketing initiatives and repeat business.
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Marketing & Campaigns: Actively promote marketing campaigns, events, and promotions to drive sales and customer interest.
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Collaboration: Work closely with the regional field sales team and Cat Financial Services to ensure smooth sales processes and customer satisfaction.
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Lead Generation: Identify and qualify new opportunities, ensuring target revenue and appointment goals are met.
Knowledge, Skills & Experience:
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Proactive outbound B2B sales skills with a professional telephone manner
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Experience in machinery sales desirable (Plant, Agriculture, or Automotive)
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Demonstrated success in meeting sales targets and KPIs
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Strong interpersonal and organisational abilities
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Excellent communication and customer service capabilities
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Self-motivated with a strong drive to succeed
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Innovative and analytical thinker
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Proficiency in CRM systems and PC applications
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Understanding of database marketing
What We Offer:
In addition to a competitive salary, commission, 25 days holiday, life insurance and up to 7% pension, you will benefit from:
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Comprehensive benefits
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A dynamic and supportive work environment
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Opportunities for professional growth and development
Why Join Us:
At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. This is a fantastic opportunity to join our team and represent a globally recognised brand. If youre ready to take the next step in your sales career, apply today and help us shape the future of machinery sales.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Inside Sales Representative employer: Finning International
Contact Detail:
Finning International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Familiarise yourself with Caterpillar Machinery and attachments. Understanding the products you'll be selling will not only boost your confidence but also enable you to provide tailored solutions to customers, making you a more effective Inside Sales Representative.
✨Tip Number 2
Practice your outbound sales calls. Role-playing with a friend or mentor can help you refine your pitch and improve your telephone manner, which is crucial for engaging potential customers effectively.
✨Tip Number 3
Network with current employees at Finning. Connecting with them on platforms like LinkedIn can give you insights into the company culture and expectations, helping you tailor your approach during interviews.
✨Tip Number 4
Demonstrate your customer service skills in every interaction. Whether it's during a phone call or an in-person meeting, showing that you genuinely care about customer satisfaction will set you apart from other candidates.
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales and customer service. Use specific examples that demonstrate your ability to conduct outbound sales calls and manage the sales cycle effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention your familiarity with CRM systems and how your skills align with the responsibilities of the Inside Sales Representative role at Finning.
Highlight Key Skills: In your application, emphasise your strong communication skills, self-motivation, and results-driven mindset. These are crucial for success in a fast-paced sales environment like Finning's.
Show Enthusiasm for the Company: Research Finning and mention why you want to work there specifically. Highlight their commitment to diversity and inclusion, and express your eagerness to contribute to their dynamic team.
How to prepare for a job interview at Finning International
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles, particularly in a B2B environment. Highlight specific achievements and how you successfully managed the sales cycle, as this will demonstrate your capability to excel in the Inside Sales Representative position.
✨Demonstrate Customer-Centric Mindset
Since the role focuses on delivering exceptional customer experiences, share examples of how you've gone above and beyond for customers in the past. This could include resolving issues or providing tailored solutions that led to increased satisfaction.
✨Familiarise Yourself with Caterpillar Products
Research Caterpillar machinery and attachments before the interview. Understanding the products will not only help you answer questions confidently but also allow you to engage more effectively with the interviewer about how you can promote these products to customers.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask during the interview. This shows your interest in the role and the company. You might ask about the team dynamics, sales targets, or opportunities for professional development within Finning.
