Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support front office staff while ensuring excellent guest experiences.
- Company: Join a dynamic team focused on delivering top-notch customer service.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Perfect for those who love hospitality and want to make a real impact on guests' experiences.
- Qualifications: No specific experience required, just a passion for customer service and teamwork.
- Other info: Send your CV to garimafoodsupplierenterprises@gmail.com to apply!
The predicted salary is between 28800 - 43200 £ per year.
Also known as front desk managers, front office managers are responsible for ensuring that staff treat guests courteously and that guest services and administrative duties are performed speedily and efficiently. Responsibilities of the front office manager include training the receptionists, preparing work schedules, and compiling feedback reports.
Front Office Manager Responsibilities:
Supporting, training, and supervising front office staff.
Ensuring that all customer-related tasks are handled accurately and on time to improve guests\’ experience.
Handling customer complaints and special requests.
Scheduling staff shifts and managing other HR-related tasks.
Maintaining an orderly appearance throughout the reception area.
Monitoring stock and ordering office supplies, including stationery and information leaflets.
Preparing monthly management reports on customer feedback, bookings, and cancellations.
Managing the departmental budget.
Updating files and records.
Enforcing all cash-handling, checking, and credit procedures.
If you\’re interested, Kindly forward your cv to: garimafoodsupplierenterprises@gmail.com
#J-18808-Ljbffr
Front Office Manager employer: Future Solution Centre
Contact Detail:
Future Solution Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager
✨Tip Number 1
Familiarise yourself with the latest trends in customer service and hospitality management. This knowledge will not only help you during interviews but also demonstrate your commitment to providing excellent guest experiences.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend local events or join online forums where you can connect with current front office managers. They can provide valuable insights and may even refer you to job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer complaints or improved guest satisfaction in previous roles. This will showcase your problem-solving skills and ability to enhance the guest experience.
✨Tip Number 4
Research StudySmarter and understand our company culture and values. Tailoring your approach to align with our mission will make you a more attractive candidate and show that you're genuinely interested in joining our team.
We think you need these skills to ace Front Office Manager
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Front Office Manager. Highlight your experience in training staff, handling customer complaints, and managing schedules in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and management. Use specific examples that demonstrate your ability to improve guest experiences and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the front office operations. Mention how your skills align with the job requirements and how you can contribute to enhancing guest satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Front Office Manager.
How to prepare for a job interview at Future Solution Centre
✨Showcase Your Customer Service Skills
As a Front Office Manager, your ability to handle customer complaints and special requests is crucial. Prepare examples from your past experiences where you successfully resolved issues or enhanced guest satisfaction.
✨Demonstrate Leadership Qualities
You'll be responsible for training and supervising staff, so highlight your leadership experience. Discuss how you've motivated teams in the past and any strategies you've used to improve performance.
✨Be Prepared with Operational Knowledge
Familiarise yourself with common front office operations, including scheduling, stock management, and cash-handling procedures. Being knowledgeable will show that you're ready to take on the responsibilities of the role.
✨Discuss Your Reporting Skills
Since you'll be preparing monthly management reports, be ready to talk about your experience with data analysis and reporting. Mention any tools or software you’ve used to compile feedback and manage bookings.
