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- Tasks: Lead a team managing rent arrears and support financial inclusion efforts.
- Company: Join Ackerman Pierce, a supportive agency focused on housing solutions.
- Benefits: Enjoy weekly payments, a dedicated account manager, and a welcome pack.
- Why this job: Be part of a knowledgeable team, develop your skills, and make a real impact.
- Qualifications: Experience in income management and team leadership is essential.
- Other info: Management prioritises staff development and offers a comfortable workload.
The predicted salary is between 36000 - 60000 £ per year.
My client is seeking an experienced Rent Arrears Team Leader who can successfully manage a team of Financial Inclusion Officers. The Team Leader will work closely with the Rents and Neighbourhoods Team to ensure rent arrears, other debts and other tenancy sustainment are responded to promptly. The Income manager understands the pressures of the position and offers support with a comfortable workload.
With experience of managing an Income team, the candidate will be expected to monitor performance of staff whilst managing their own workload. The Team Leader will join a well-established team and bring success amongst knowledgeable peers with ideas for the future.
Duties Include:
- Knowledge of income management and rent arrears recovery
- Excellent knowledge of The Welfare Reform Policy and implementing this to the team
- Managing and developing staff; monitoring performance through 1-2-1 appraisals
- Identifying improvements on councils' procedures and staff management
If you have previous experience in these areas and are keen to develop your knowledge further, this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly be along with a strong hourly rate.
If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce.
Rent Arrears Team Leader employer: Ackerman Pierce Ltd
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Arrears Team Leader
✨Tip Number 1
Familiarise yourself with the latest developments in income management and rent arrears recovery. Being well-versed in current policies, especially The Welfare Reform Policy, will demonstrate your expertise and commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, particularly those who have experience in managing teams. Engaging with peers can provide insights into effective team management strategies and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Highlight specific examples of how you've successfully monitored staff performance and implemented improvements in procedures, as this will be crucial for the role.
✨Tip Number 4
Showcase your leadership style during any interviews or discussions. Emphasise your ability to support and develop team members through regular appraisals and constructive feedback, which aligns with the expectations of the position.
We think you need these skills to ace Rent Arrears Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Rent Arrears Team Leader. Familiarise yourself with income management, rent arrears recovery, and The Welfare Reform Policy to demonstrate your knowledge in your application.
Tailor Your CV: Highlight your relevant experience in managing teams and your understanding of financial inclusion. Use specific examples from your past roles that showcase your ability to monitor performance and develop staff.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the team's goals. Mention your previous experience in income management and your approach to improving procedures and staff management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Showcase Your Leadership Skills
As a Rent Arrears Team Leader, it's crucial to demonstrate your ability to manage and develop a team. Be prepared to discuss your previous experiences in leading teams, how you monitor performance, and the strategies you use for staff development.
✨Understand the Welfare Reform Policy
Make sure you have a solid understanding of the Welfare Reform Policy and how it impacts rent arrears recovery. Be ready to explain how you would implement this knowledge within your team to improve their performance and support tenants effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of examples from your past where you've successfully managed difficult situations related to rent arrears or team dynamics.
✨Highlight Your Improvement Initiatives
Be prepared to discuss any improvements you've identified in previous roles regarding procedures or staff management. Show how your proactive approach can benefit the council and enhance the team's overall effectiveness.
