At a Glance
- Tasks: Join our Pensions team to manage payroll and support pensioner queries.
- Company: ITV is a leading media company, dedicated to delivering quality content and services.
- Benefits: Enjoy a fixed-term contract with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team, ensuring accurate payroll while making a difference in people's lives.
- Qualifications: Experience in payroll is essential; familiarity with pensions is a plus.
- Other info: Apply early as we may close applications sooner due to high interest.
The predicted salary is between 30000 - 42000 £ per year.
The Role
The team..
The ITV Pensions team in Preston is responsible for the day-to-day operations of the ITV Pension Scheme for its members. The team uses their expertise to coordinate and supervise all aspects of the Scheme.
The role..
We are seeking a dedicated Payroll Administrator to join our Pensions team on an 18-month fixed-term contract. Reporting to the Pensions Payroll and Finance Manager, you will ensure the smooth operation of all accounting procedures related to pensions. The successful candidate will play a key role in the effective and efficient processing of the monthly pensioner payroll, maintaining accurate records, resolving queries, and supplying to compliance with internal controls and regulatory requirements. This is an excellent opportunity for an organised and meticulous individual to give to the delivery of a high-quality pensions payroll service.
Some of your key day-to-day responsibilities will include:
- Maintain accurate pensioner records, including setting up new pensioners and processing changes such as address, bank, savings, and deduction updates.
- Respond to pensioner queries via phone and email in a timely and professional manner.
- Run and reconcile the monthly pension payroll, including submission of BACS and RTI files.
- Process PAYE and third-party payments, including raising deduction cheques.
- Assist with the annual pension increase exercise and ensure payroll manuals are regularly updated.
- Perform regular data validations to ensure high-quality payroll data on the pensions system.
- Investigate and resolve payroll discrepancies in line with established procedures.
- Maintain confidentiality and adhere to payroll policies and procedures at all times.
- Support the Annual Events & Project team with UAT testing and provide admin support on ad hoc projects as the need arises.
Skills you\’ll need (minimum criteria)
- Proven experience in payroll, ideally gained through a number of years in a similar role.
- Solid understanding of payroll legislation and core compliance requirements.
- Experience within a pension environment is desirable but not crucial.
- Confident and comfortable working in a fast paced environment, with the ability to handle time optimally and meet strict cut-offs.
Other things we\’re looking for (key criteria)
- Strong understanding of daily, weekly, and monthly payroll and administrative processes.
- Ability to work effectively under pressure while maintaining a positive and professional attitude.
- Self-motivated with the ability to work independently, demonstrating accuracy and strong attention to detail.
- Capable of producing timely and accurate reports to meet set deadlines.
- Excellent interpersonal skills with the ability to prioritise tasks and handle contending demands with minimal direction.
- Resilient, adaptable, and open to change in a multifaceted working environment.
Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We\’d encourage you to apply as soon as possible if interested.
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Assistant, Payroll employer: ITV
Contact Detail:
ITV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant, Payroll
✨Tip Number 1
Familiarise yourself with payroll legislation and compliance requirements. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your data validation skills. Since maintaining accurate records is crucial for this position, being able to discuss your experience with data accuracy and error resolution can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your ability to handle multiple tasks under pressure. Think of specific examples where you've successfully managed tight deadlines or conflicting priorities, as this is a key aspect of the role.
✨Tip Number 4
Highlight your interpersonal skills during the interview. Being able to communicate effectively with pensioners and resolve their queries is essential, so be ready to share experiences that demonstrate your customer service abilities.
We think you need these skills to ace Assistant, Payroll
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payroll and any specific skills that align with the job description. Emphasise your attention to detail and ability to handle payroll discrepancies.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the ITV Pensions team. Mention your understanding of payroll legislation and how your previous experience makes you a suitable candidate for this position.
Highlight Relevant Skills: Clearly outline your skills related to payroll processing, compliance, and record maintenance. Use examples from your past roles to demonstrate your ability to work under pressure and meet deadlines.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or inconsistencies. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at ITV
✨Know Your Payroll Basics
Make sure you brush up on your payroll knowledge, especially regarding legislation and compliance requirements. Being able to discuss these topics confidently will show that you understand the core responsibilities of the role.
✨Demonstrate Attention to Detail
Since accuracy is crucial in payroll processing, be prepared to provide examples of how you've maintained meticulous records in previous roles. Highlight any specific processes you followed to ensure data integrity.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific payroll discrepancies or queries from pensioners. Think through potential scenarios and how you would resolve them effectively while maintaining professionalism.
✨Show Your Interpersonal Skills
As you'll be dealing with pensioner queries, it's important to demonstrate your communication skills. Be ready to discuss how you've successfully managed customer interactions in the past, especially in high-pressure situations.