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- Tasks: Join our friendly team as a reception/administrative worker, supporting young people under 25.
- Company: Brook is the UK's leading sexual health and wellbeing charity, promoting equality and positive behaviours.
- Benefits: Enjoy a 4 Day Week, flexible working, generous leave, and various employee perks.
- Why this job: Make a real impact in young people's lives while working in a supportive and inclusive environment.
- Qualifications: Confident in IT, data input, and face-to-face interactions; organisational skills are essential.
- Other info: This role offers a permanent contract with opportunities for training and development.
The predicted salary is between 14700 - 16400 £ per year.
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This range is provided by Brook. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We are 4 Day Week employer
Purpose of the role
An exciting opportunity has arisen within our Brook Bristol service to join our small, busy and friendly team as a reception/administrative worker for 22.5 hours per week. The service see young people under the age of 25 and is part of YUNO sexual health. Working patterns include late evenings and Saturdays.
Essential Criteria
- Confident in data input, filing, handling telephone calls and face to face interactions
- Confident in the use of IT systems for work purposes such as Microsoft outlook, word and excel
- Ability to organise and prioritise workload and work flexibly
To learn more about the role and person specification please read the attached \’role specification\’ which can be found on the application form.
About the role:
- Hours: Part-Time 22.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: Bristol
- Salary: £24,570 per annum pro rata
- Closing date: 10/08/2025
- Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note – this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
Seniority level
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Seniority level
Entry level
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Employment type
Part-time
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Job function
Administrative
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Reception and administrative worker employer: Brook
Contact Detail:
Brook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and administrative worker
✨Tip Number 1
Familiarise yourself with Brook's mission and values. Understanding their commitment to sexual health and wellbeing will help you align your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves face-to-face interactions and handling telephone calls, being articulate and confident will set you apart from other candidates.
✨Tip Number 3
Get comfortable with Microsoft Office applications, especially Outlook, Word, and Excel. You might be asked to demonstrate your proficiency in these tools during the interview, so consider brushing up on any features you’re less familiar with.
✨Tip Number 4
Be prepared to discuss how you manage your workload and prioritise tasks. The ability to organise and adapt is crucial for this role, so think of examples from your past experiences that showcase these skills.
We think you need these skills to ace Reception and administrative worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and essential criteria. Make sure you know what Brook is looking for in a candidate.
Tailor Your Supporting Statement: Craft your supporting statement to directly address the person specification outlined in the role specification. Highlight your relevant experience and skills, particularly in data input, IT systems, and customer interactions.
Highlight Relevant Experience: In your CV and application, emphasise any previous roles that involved reception or administrative work. Include specific examples of how you've successfully managed workloads and interacted with clients or customers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brook
✨Know the Organisation
Familiarise yourself with Brook's mission and values. Understanding their commitment to sexual health and wellbeing will help you align your answers with their goals during the interview.
✨Highlight Relevant Skills
Make sure to emphasise your experience with data input, filing, and handling calls. Be ready to provide examples of how you've successfully managed these tasks in previous roles.
✨Demonstrate IT Proficiency
Since the role requires confidence in using Microsoft Outlook, Word, and Excel, prepare to discuss your proficiency with these tools. You might even want to mention specific projects where you utilised these applications effectively.
✨Prepare for Flexibility Questions
Given the varied working hours, be prepared to discuss your ability to organise and prioritise your workload. Share examples of how you've adapted to changing schedules or demands in past positions.
