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For Companies At a Glance
- Tasks: Help drivers in need by diagnosing and fixing vehicle issues on the spot.
- Company: Join the AA, the UK's largest motoring organisation, known for its reliability and support.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and a supportive work environment.
- Why this job: Be a superhero for drivers, making a real difference while developing your skills in a dynamic role.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence with 6 points or less required.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
Business Area
Reference
VRD01395
Contract Type
Full Time
Location
Hertfordshire
Closing Date
31-01-2026
Company Description/ Business Unit
Push for better, join the AA.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support, and opportunities for development.
The base salary is achieved on an average 40-hour workweek.
Top performers can earn upwards of OTE £60,000!
*Eligibility for Location allowance is based on your home postcode
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign-on locations also available for discussion
- Each year, choose your standby hours preferences to suit your lifestyle and work-life balance
- Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- A famous brand that our customers love with industry-leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere, and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You\’re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day
What do I need?
You’ll need :
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- It’s essential that you have a full category B driving licence, with 6 points or less
- To be happy working shifts, which could include evenings, weekends, and Bank Holidays
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best, and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
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Roadside Rescue Mechanic – Hemel Hempstead employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic – Hemel Hempstead
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during interviews, showcasing how you can contribute to their goal of providing excellent roadside assistance.
✨Tip Number 2
Brush up on your diagnostic skills and be prepared to discuss specific examples of how you've solved problems in the past. The role requires quick thinking and technical expertise, so demonstrating your experience in these areas will set you apart.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift work. Since the role involves working evenings, weekends, and bank holidays, showing that you're adaptable and willing to meet these requirements will demonstrate your commitment to the position.
We think you need these skills to ace Roadside Rescue Mechanic – Hemel Hempstead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Roadside Rescue Mechanic position. Tailor your application to highlight how your skills and experiences align with what the AA is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Include any relevant experience that showcases your technical expertise and problem-solving abilities, as these are crucial for the role.
Showcase Your Customer Service Skills: Since the role involves interacting with customers, demonstrate your communication skills and ability to provide excellent service. Share examples of how you've successfully resolved issues for customers in the past.
Complete the Application Form: Whether you choose to apply with or without a CV, ensure that you fill out the application form completely. If applying without a CV, clearly list your most recent experience and qualifications to give the hiring team a comprehensive view of your background.
How to prepare for a job interview at Automobile Association
✨Show Your Technical Skills
As a Roadside Rescue Mechanic, your technical expertise is crucial. Be prepared to discuss your experience with vehicle maintenance and repair, and share specific examples of how you've solved problems in the past.
✨Demonstrate Your Communication Skills
You'll need to explain complex issues to customers in an understandable way. Practice articulating your thoughts clearly and consider how you can make customers feel at ease during stressful situations.
✨Highlight Your Independence and Teamwork
This role requires both self-sufficiency and collaboration. Be ready to discuss times when you've successfully worked alone as well as instances where you've contributed to a team effort.
✨Emphasise Your Flexibility
Working shifts, including evenings and weekends, is part of the job. Show your willingness to adapt to different schedules and environments, and mention any previous experiences that demonstrate your flexibility.
