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- Tasks: Welcome patients, manage appointments, and support the dental team in a friendly environment.
- Company: Bupa Dental Care is dedicated to improving lives through exceptional healthcare services.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to health and wellness resources.
- Why this job: Join a supportive team that values your growth and promotes a positive workplace culture.
- Qualifications: Previous admin or receptionist experience preferred; strong communication skills are essential.
- Other info: Bupa champions diversity and offers reasonable adjustments for applicants with disabilities.
The predicted salary is between 24000 - 36000 £ per year.
Bupa Bangor, Northern Ireland, United Kingdom
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Bupa Bangor, Northern Ireland, United Kingdom
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Dental Receptionist – Bupa Dental Care Bangor, Springhill. Northern Ireland
Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
What’s on offer?
- Working hours: M 8-5, T10:30-19:30, W 8:30-5:30, T 8:30-5:30 & F 08:30-5:30
- Competitive Rate of Pay
- Supportive, experienced team including on-site Practice Manager
- Career development support and opportunity
- Practice USPs : Free parking, good transport links, team lunches.
Receptionist Role And Responsibilities
- Meeting and greeting patients, providing a great first impression and patient journey
- Booking and amending appointments, answering the phone, updating patient records
- Co-ordinating the care packages for our patients that has been provided by our clinicians
- Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
- Excellent customer service skills face to face, telephone and via email
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
Your Skills And Experience
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Strong communication skills face to face, via telephone and email
- Proficient with Microsoft Word and Outlook with overall strong organisation skills
- Previous experience with promoting company products and services
- Preferred Dentally experience
Your Salary And Benefits
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
- Competitive pay rates and the opportunity to increase this through training and development
- Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
- My Bupa Extras – discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
- Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
- Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy – Bupa’s own wellbeing programme.
- Discounted dental insurance which can be extended to immediate family members.
- Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
- Wagestream – Access your income before payday, if and when you need it.
- Access to career pathways and support throughout your working life with Bupa Dental Care
- And many more, just ask.
So why wait? Apply now to be part of a brilliant team.
To find out more about working with us, find us on LinkedIn, Facebook and Instagram
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Bupa Dental Care is an equal opportunities employer.
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Dental Receptionist employer: Bupa
Contact Detail:
Bupa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with Bupa's values and mission. Understanding their commitment to patient care and employee wellbeing will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Practice your customer service skills in a healthcare context. Since the role involves meeting and greeting patients, being able to demonstrate your ability to create a welcoming environment will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Bupa Dental Care. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your experience with Microsoft Word and Outlook. Since proficiency in these tools is essential for the role, having specific examples of how you've used them in previous positions will demonstrate your readiness for the job.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration or receptionist roles within healthcare. Emphasise your customer service skills and any experience with Microsoft Word and Outlook.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Bupa. Mention specific responsibilities from the job description, such as meeting and greeting patients, and how your skills align with these tasks.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work in a fast-paced environment. If you have experience promoting products or services, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Bupa
✨Showcase Your Customer Service Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Make sure to highlight your previous customer service experience and how you handle various situations with professionalism and empathy.
✨Familiarise Yourself with Bupa's Services
Before the interview, take some time to research Bupa Dental Care and their services. Being knowledgeable about their offerings will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Be prepared to discuss how you've successfully communicated with patients and team members in the past, whether face-to-face, over the phone, or via email.
✨Prepare for Role-Specific Scenarios
Think about common scenarios you might encounter as a Dental Receptionist, such as handling appointment bookings or managing patient records. Prepare examples of how you would approach these situations to demonstrate your problem-solving skills.
