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- Tasks: Transport elderly and vulnerable service users to medical appointments, ensuring their comfort and safety.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS, dedicated to community health.
- Benefits: Earn £12.21 per hour, enjoy life assurance, mental health support, and a pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Must hold a full UK driving licence, be physically fit, and have excellent communication skills.
- Other info: Flexible shifts available; training starts on 18th August.
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We have a fantastic opportunity for Ambulance Care Assistants to join our new team based in Banbury
Start date for training – Monday 18th August. You must be available to start on this date.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
This is a permanent, full time role which includes weekends with shifts varying from 0500 to 0100.
What benefits can you expect?
- £12.21 per hour.
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
Other Duties Include
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives/friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses.
- Ensuring that the ambulance is kept safe, clean and tidy.
To be considered as an ACA, you will need to be:
- Committed to patient care.
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- To be a calm, considerate, careful driver, with no more than three penalty points on your license.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling and moving.
- Hold a valid UK manual driving licence with less than 6 points
- Pass an Enhanced DBS check (company funded).
- Be able to work flexible shifts.
- Familiar with the local and surrounding area.
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
Our Values
Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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Ambulance Care Assistant employer: EMED Group
Contact Detail:
EMED Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarise yourself with the local area around Banbury. Knowing the quickest routes to hospitals and medical facilities can give you an edge during the interview, showing your commitment to the role.
✨Tip Number 2
Demonstrate your empathy and communication skills in any interactions you have with the recruitment team. This role requires a high level of emotional intelligence, so showcasing these traits can set you apart.
✨Tip Number 3
Be prepared to discuss your physical fitness and any relevant experience in patient handling. Highlighting your ability to manage challenging situations calmly will resonate well with the hiring team.
✨Tip Number 4
Research EMED Group's values and mission. Aligning your personal values with theirs during the interview can demonstrate that you're not just looking for a job, but are genuinely interested in contributing to their goals.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Highlight your commitment to patient care and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, physical fitness, and any previous roles that involved teamwork or patient interaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by service users. Mention specific examples of how you've demonstrated empathy and effective communication in past roles.
Prepare for Pre-Employment Checks: Be ready to provide your full employment history and pass an Enhanced DBS check. Gather necessary documents in advance to streamline the process if you are invited for an interview.
How to prepare for a job interview at EMED Group
✨Show Your Compassion
As an Ambulance Care Assistant, empathy is key. Be prepared to share examples of how you've shown compassion in previous roles, especially in challenging situations. This will demonstrate your suitability for the role.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Think of instances where you successfully communicated with patients or their families, particularly in emotional circumstances. This will show that you can handle sensitive situations with care.
✨Demonstrate Your Physical Fitness
Since the job involves patient handling and moving, be ready to discuss your physical fitness. You might want to mention any relevant experiences or activities that showcase your ability to perform the physical demands of the role.
✨Familiarise Yourself with the Area
Knowing the local area can be a big advantage. Before the interview, take some time to familiarise yourself with Banbury and its surroundings. This will not only help you answer questions but also show your commitment to the role.
