Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Scheme Co-ordinator, you'll deliver top-notch customer service and support independent living.
- Company: Join Jigsaw Homes Group, a leading housing provider with over 37,500 homes across England.
- Benefits: Enjoy 24 days holiday, flexible leave options, occupational sick pay, and access to on-site gyms.
- Why this job: Make a real difference in people's lives while working for an outstanding company recognised in Best Companies 2023.
- Qualifications: A passion for helping others is key; experience with older people is a plus but not essential.
- Other info: A valid UK driving licence and vehicle access are required for this role.
The predicted salary is between 28800 - 43200 £ per year.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We also offer our employees the option to buy/sell up to 5 days extra leave per year.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
If you are looking for a career with an outstanding company then please read on.
Who we are:
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.
We provide quality; low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the Department:
We are passionate about improving the quality of older people’s lives by providing an excellent standard of development – from apartments that are aimed at people aged over 55 so they can live independently to Extra Care accommodation for those who need that little bit more assistance.
The safety and well-being of residents is our top priority and we pride ourselves on providing a quality service that reflects our professional standards.
Our service spans the North West and East Midlands with more than 2,800 properties.
We want people who care as much as we do about delivering an excellent service to our tenants to join our team.
Role Information:
The role of Scheme Co-ordinator is an exciting and dynamic one.
You will be responsible for delivering excellent customer service which meets and exceeds expectations, supports people’s needs and promotes independent living.
You will ensure the smooth day-to-day running of relevant schemes and liaise with all internal and external customers.
You will have excellent people skills, a ‘can do’ attitude and empathy.As well as being a people person, you will also be target focussed and always be on the lookout for opportunities to improve and enhance Jigsaw’s services for our tenants.
Knowledge or previous experience of working with older people is preferred but not essential.
All successful applicants will be required to complete an enhanced DBS check which must be maintained throughout the period of employment.
If you have a passion for making a difference and have relevant housing or support experience as well as experience of working with older / vulnerable people we want to hear from you.
Please note, this role requires you to have a full, valid UK driving licence (points/convictions must be disclosed) and access to a vehicle with insurance for business use.
If this sounds like the perfect job for you then don’t hesitate to apply now!
We reserve the right to close this vacancy early should we receive a sufficient number of applications.
#J-18808-Ljbffr
Scheme Co-ordinator employer: Jigsaw Homes
Contact Detail:
Jigsaw Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Co-ordinator
✨Tip Number 1
Familiarise yourself with Jigsaw Homes Group's mission and values. Understanding their commitment to improving the quality of life for older people will help you align your responses during interviews and demonstrate your passion for their cause.
✨Tip Number 2
Network with current or former employees of Jigsaw Homes Group. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the application process.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your customer service skills and ability to work with vulnerable populations. Being able to articulate these experiences clearly will set you apart as a candidate who truly understands the role.
✨Tip Number 4
Research the latest trends in social housing and support services for older people. Showing that you are informed about current issues and solutions in the sector can impress interviewers and demonstrate your commitment to continuous learning.
We think you need these skills to ace Scheme Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with older or vulnerable people. Emphasise your customer service skills and any previous roles that demonstrate your ability to support independent living.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for making a difference in people's lives. Mention specific examples of how you've delivered excellent service in the past and how you align with Jigsaw Homes Group's values.
Highlight Relevant Skills: In your application, focus on your people skills, empathy, and target-focused mindset. Provide examples of situations where you've successfully improved services or supported individuals in need.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for the role of Scheme Co-ordinator.
How to prepare for a job interview at Jigsaw Homes
✨Show Your Passion for Customer Service
As a Scheme Co-ordinator, you'll need to demonstrate your commitment to delivering excellent customer service. Be prepared to share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Highlight Relevant Experience
Even if you don't have direct experience working with older people, think about any transferable skills or experiences that relate to the role. Discuss any previous work in housing, support services, or community engagement that showcases your ability to connect with diverse groups.
✨Emphasise Your People Skills
This role requires excellent interpersonal skills. During the interview, focus on your ability to communicate effectively, show empathy, and build relationships. Share anecdotes that illustrate your 'can do' attitude and how you handle challenging situations with grace.
✨Prepare Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions about the day-to-day responsibilities, team dynamics, and opportunities for professional development. This shows that you're not only interested in the job but also in contributing positively to the organisation.
