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- Tasks: Engage with clients to ensure satisfaction and meet performance goals.
- Company: Beckman Coulter Diagnostics is a leader in clinical diagnostics, impacting millions of patients globally.
- Benefits: Enjoy a culture of belonging, continuous improvement training, and opportunities for personal growth.
- Why this job: Make a real difference in life sciences while collaborating with diverse teams and innovative solutions.
- Qualifications: Bachelor’s degree required; experience in client-facing roles and diagnostic lab knowledge preferred.
- Other info: Travel 50-75% of the time; certifications like PMP or Lean Six Sigma are a plus.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Client Engagement Executive, Performance Partnership
Join to apply for the Client Engagement Executive, Performance Partnership role at Beckman Coulter Diagnostics
Client Engagement Executive, Performance Partnership
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Join to apply for the Client Engagement Executive, Performance Partnership role at Beckman Coulter Diagnostics
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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
The Client Engagement Executive, Performance Partnerships is responsible for providing the client with a single point of contact at the C-level and VP level to ensure that Beckman Coulter is meeting contractual savings guarantees and patient outcomes guarantees. You will provide direction to our resources to meet/exceed contractual obligations with a primary focus in Performance Partnership and partnership guarantees.
You\’ll develop a strategy to ensure client retention and growth through close interaction with the commercial sales teams, service teams, Performance Partnership Consultants and commercial Customer Success Advocates.
In this role, you will have the opportunity to:
- Work closely with Performance Partnership Delivery Team consultants and customer to ensure transparency of project inputs, outputs, issues, concerns and roadblocks.
- Analyze customer successes and gaps regarding contractual obligations and required change management obligations.
- Ensure program implementation as defined by workstream improvement opportunities are correlated and reported as required, using Performance Partnership Dashboards and Standard Work Playbook(s).
- Support the continued development of Performance Partnership communication processes, tools and Standard Work Playbooks that support the Delivery of contractual obligations as related to Performance Partnership requirements.
- Works to improve self, associates and organization to support talent and market growth (e.g. start DBS training and certification journey, serve as a peer contact for new hires, and provide feedback to assigned account team
- Drive partnership through developing director and executive-level review reports and facilitating meetings that focus on Beckman Coulter’s recommendations/solutions to improve hospital operations.
The essential requirements of the job include:
- Bachelor’s degree from an accredited institution.
- Diagnostic Lab experience and/or understanding of laboratory operations.
- Experience in client-facing role such as consulting, project management, or process improvement (e.g., Six Sigma, LEAN) while serving as an advocate for client needs.
- Strong problem-solving skills and able to implement innovative solutions to customer problems. Ability to analyze client commercial capabilities, identify root cause and growth tool opportunities.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel 50% – 75% of the time
- Must have a valid driver’s license with an acceptable driving record
It would be a plus if you also possess previous experience in:
- PMP certification is a plus
- Lean Six Sigma Black Belt certification is a plus
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Business Development and Sales
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Industries
Medical Equipment Manufacturing
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Client Engagement Executive, Performance Partnership employer: Beckman Coulter Diagnostics
Contact Detail:
Beckman Coulter Diagnostics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Executive, Performance Partnership
✨Tip Number 1
Familiarise yourself with the Danaher Business System. Understanding this system will not only help you in your role but also demonstrate your commitment to continuous improvement, which is highly valued at Beckman Coulter.
✨Tip Number 2
Network with professionals in the diagnostics and life sciences sectors. Attend industry events or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you insights into how to excel in the Client Engagement Executive role.
✨Tip Number 3
Brush up on your problem-solving skills, especially in relation to client-facing scenarios. Be prepared to discuss specific examples of how you've successfully navigated challenges in previous roles, as this will showcase your ability to implement innovative solutions.
✨Tip Number 4
Research Beckman Coulter's recent projects and partnerships. Being knowledgeable about their current initiatives will allow you to engage in meaningful conversations during interviews and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Client Engagement Executive, Performance Partnership
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client engagement, project management, and any diagnostic lab knowledge. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for life sciences and diagnostics. Mention specific experiences that showcase your problem-solving skills and ability to work with C-level executives.
Showcase Relevant Skills: Emphasise skills such as Six Sigma or Lean methodologies if you have them. Highlight your analytical abilities and how you've successfully implemented solutions in previous roles.
Prepare for Potential Questions: Think about how you would answer questions related to client retention strategies and performance partnerships. Be ready to discuss your approach to overcoming challenges in client-facing roles.
How to prepare for a job interview at Beckman Coulter Diagnostics
✨Understand the Company Culture
Before your interview, take some time to research Beckman Coulter Diagnostics and its parent company, Danaher. Familiarise yourself with their commitment to innovation and how they impact patient health. This will help you align your answers with their values during the interview.
✨Showcase Your Client Engagement Skills
As a Client Engagement Executive, you'll need to demonstrate your experience in client-facing roles. Prepare examples of how you've successfully managed client relationships, resolved issues, and driven growth. Highlight any relevant experience in consulting or project management.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Be ready to discuss specific challenges you've faced in previous roles and the innovative solutions you implemented. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Discuss Your Analytical Skills
The role requires strong analytical skills to assess client needs and identify growth opportunities. Be prepared to talk about your experience with data analysis and how you've used insights to drive decisions. Mention any tools or methodologies you're familiar with, such as Six Sigma or LEAN.
