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- Tasks: Join us as a Global Commercial Business Analyst, focusing on enhancing commercial systems and collaborating with global teams.
- Company: CooperVision is a leading manufacturer of soft contact lenses, dedicated to improving vision worldwide.
- Benefits: Enjoy 25 days holiday, healthcare cover, wellness support, and access to LinkedIn Learning for career growth.
- Why this job: Be part of a diverse team that values inclusion and offers opportunities for personal and professional development.
- Qualifications: Strong analytical skills, familiarity with Salesforce, and experience in business analysis are preferred.
- Other info: This role is primarily remote with occasional travel; competitive compensation awaits!
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join to apply for the Global Commercial Business Analyst role at CooperVision
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Job Description
Job title: Global Commercial Business Analyst
Department: Global Commercial Operations
Location: Fareham, Hampshire (onsite)
Working hours: Monday – Friday, 37.5 hours per week
A brighter future awaits you
CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.
Job Description
Job title: Global Commercial Business Analyst
Department: Global Commercial Operations
Location: Fareham, Hampshire (onsite)
Working hours: Monday – Friday, 37.5 hours per week
A brighter future awaits you
CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.
Job summary – What to expect:
Reporting to the Director of Global CRM, the Global Commercial Business Analyst will contribute to the delivery of new capabilities and enhancements across commercial systems. The role spans the full software development lifecycle including requirements gathering, design, development, testing, implementations and training. The focus will be on platforms such as Salesforce Sales Cloud, Salesforce Marketing Cloud, Conga CLM and other key commercial tools. The role requires close collaboration with IT, Project Managers, Change Managers and global stakeholders to deliver solutions that align with business needs and drive measurable value.
Essential Functions & Accountabilities
Discovery and Requirements
- Gather, document and validate business requirements by working with cross-functional teams (eg Sales, Marketing, Customers Services).
- Document “As-Is” and “To-Be” processes to support solution design and drive process harmonisation, including the creation of process flows and workflow diagrams.
- Translate business needs into actionable user stories with acceptance criteria (in JIRA) for IT teams.
Design, Testing and Implementation
- Collaborate with IT to ensure business requirements are accurately interpreted and incorporated into solution design.
- Validate proposed solutions with regional and global stakeholders, considering user experience (UX), accessibility and mobile use.
- Support test planning and coordinate test execution, including creation of test scripts and defect tracking.
- Assist in user support and readiness activities before, during and after-go-live.
Continuous Improvement
- Co-ordinate and contribute to monthly stakeholder forums (eg Salesforce Champions).
- Maintain up-to-date knowledge of CRM platform and enhancement changes, with a focus on Salesforce and Conga.
Knowledge, Skills And Abilities
- Strong business analysis skills, with experience in requirements gathering and process documentation.
- Able to translate business needs into functional requirements.
- Clear understanding of the software development lifecycle (SDLC) and project delivery.
- Experienced in working on system enhancements and process improvement initiatives
- Excellent written, verbal and interpersonal communication skills.
- Comfortable working with technical and non-technical stakeholders at all levels.
- Able to facilitate discussions and support workshops across global teams.
- Skilled at building strong, collaborative relationships with business and IT partners.
- Strong analytical and problem-solving skills.
- Able to manage competing priorities across multiple projects in a fast-paced environment.
- Self-motivated, detail-orientated and able to work independently.
- Experienced in working in a global, cross-functional delivery environment
- Familiarity with CRM platforms, specifically Salesforce and Conga is beneficial.
- Awareness of how data flows through commercial systems is beneficial.
- Understanding of user experience and mobile design considerations is beneficial
Work Environment
- Primarily remote, with occasional travel or in-person collaboration as required.
- Extensive contact with employees and external business partners and vendors.
- Travel required from time to time in support of project deliverables (up to 25%).
Experience & Educations
- Familiarity with the full SDLC, from requirements gathering through to delivery and adoptions.
- Involvement in documenting business processes, defining requirements and supporting. testing and deployment activities.
- Experience in a Salesforce environment or equivalent is preferred.
- Salesforce Administrator, Business Analyst or equivalent certification is advantageous.
- Experience in using IT project management tools (such as JIRA) is advantageous.
- Bachelor of Science Degree in relevant field or equivalent experience is preferred.
- Commensurate business experience is required.
What we offer:
You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more!
We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours.
We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.
What you can expect:
As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success.
If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.
We operate a candidate referral scheme, so if you know anyone who could be a perfect fit for this role, please email their CV to referafriend@coopervision quoting the job reference code to enjoy a ÂŁ100 voucher reward if they are successful!
Please view our careers page at https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1 to view all other opportunities.
LI-JH1
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Business Development and Sales
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Industries
Medical Equipment Manufacturing
Referrals increase your chances of interviewing at CooperVision by 2x
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Global Commercial Business Analyst employer: CooperVision
Contact Detail:
CooperVision Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Commercial Business Analyst
✨Tip Number 1
Familiarise yourself with Salesforce and Conga CLM, as these are key platforms for the role. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to mastering these tools.
✨Tip Number 2
Network with current or former employees of CooperVision on LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with the software development lifecycle (SDLC) in detail. Be ready to share specific examples of how you've contributed to projects from requirements gathering to implementation, as this will showcase your relevant skills.
✨Tip Number 4
Highlight your ability to work collaboratively with cross-functional teams. Think of examples where you've successfully facilitated discussions or workshops, as this is crucial for the Global Commercial Business Analyst role.
We think you need these skills to ace Global Commercial Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Global Commercial Business Analyst role. Focus on your business analysis skills, familiarity with CRM platforms like Salesforce, and any experience with the software development lifecycle.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at CooperVision. Mention specific projects or experiences that demonstrate your ability to gather requirements, document processes, and collaborate with cross-functional teams.
Showcase Your Analytical Skills: Provide examples in your application that showcase your strong analytical and problem-solving skills. Discuss how you've successfully managed competing priorities and delivered solutions in a fast-paced environment.
Highlight Communication Abilities: Since the role requires working with both technical and non-technical stakeholders, emphasise your excellent written and verbal communication skills. Include instances where you facilitated discussions or supported workshops across global teams.
How to prepare for a job interview at CooperVision
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Global Commercial Business Analyst. Familiarise yourself with the software development lifecycle and the specific tools mentioned in the job description, such as Salesforce and Conga.
✨Prepare for Technical Questions
Expect questions related to business analysis, requirements gathering, and process documentation. Brush up on your knowledge of CRM platforms and be ready to discuss how you've used them in past roles.
✨Showcase Your Communication Skills
Since the role involves collaboration with various stakeholders, demonstrate your excellent written and verbal communication skills. Be prepared to share examples of how you've facilitated discussions or workshops in previous positions.
✨Highlight Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you approached solving them. This will showcase your analytical skills and ability to manage competing priorities in a fast-paced environment.
