Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead technical implementations and support partners in achieving success with OneStream software.
- Company: OneStream Software empowers finance teams with a unified platform for better decision-making and strategy execution.
- Benefits: Enjoy remote work flexibility, a strong team culture, and multiple training opportunities.
- Why this job: Join a dynamic team focused on innovation and customer success while building valuable relationships.
- Qualifications: Bachelor's degree and 5+ years in technical account management or consulting; coding experience required.
- Other info: This role offers a chance to work with cutting-edge technology in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the OneStream Technical Implementation Lead role at OneStream Software
2 weeks ago Be among the first 25 applicants
Join to apply for the OneStream Technical Implementation Lead role at OneStream Software
Summary
The Technical Implementation Lead role bridges the gap between OneStream’s internal teams, like Customer Success, Partner Alliances, and its partners, overseeing and managing the technical aspects of partner implementations, ensuring their needs are met efficiently and effectively, and building long-term relationships to advance the partner journey.
ONESTREAM TECHNICAL IMPLEMENTATION LEAD
Location: Remote. UK
Employment Type: Full-Time
Department: Partner Enablement
Summary
The Technical Implementation Lead role bridges the gap between OneStream’s internal teams, like Customer Success, Partner Alliances, and its partners, overseeing and managing the technical aspects of partner implementations, ensuring their needs are met efficiently and effectively, and building long-term relationships to advance the partner journey.
The Technical Implementation Lead role is critical to supporting the technical needs of our partners implementations and will ultimately help drive implementation success.
Orchestrating the engagements centrally with project involvement will really strengthen the understanding on how and when to engage the wider CSRC teams.
Primary Duties And Responsibilities
Partner Relationship & Support
- Act as the primary technical point of contact for implementation partners, ensuring the partner has the necessary resources and technical support.
- Attend regular partner status calls to discuss partner project delivery status and delivery concerns.
- Build and maintain strong relationships with partners to drive success of OneStream implementations.
- Provide guidance on best practices for deploying, configuring, and testing OneStream software within client environments.
- Serve as a co-liaison with Partner Alliances between partners and internal teams (Support, Remote Consulting, Partner Enablement, Engineering, Customer Success), focusing on creating value for the partner by guiding them to appropriate teams and processes when needed.
- Alert Partner Alliances and other internal leadership of concerns related to the delivery of specific projects and partner technical knowledge gaps.
- Provide input to Partner Delivery Managers on the leveling of partners based on experience working with specific implementation partners and their perceived technical skillsets.
- Maintain clear and concise communication with partners and internal stakeholders.
Implementation Oversight & Technical Support
- Monitor and support partner led implementations to ensure adherence to best practices and client requirements.
- Conduct technical reviews by utilizing telemetry and System Diagnostics reports to proactively identify partner-led application and environment configuration concerns. Work with implementation partners and internal teams to address these concerns in a timely manner to reduce the potential for escalations and non-adherence to configuration best practices.
- Review implementation plans and provide recommendations to optimize performance, scalability, and go-live success.
- Seek opportunities to increase customer satisfaction and adoption via technical enablement to our partners. Recommend the use of specific platform features and solutions to partners based on customer requirements and performance expectations.
- Triage and resolve partner performance cases and performance alerts.
- Conduct health checks for partner-led projects.
- With a consulting background, this technical expertise would provide the skill set to leverage telemetry tools and identify issues and work with the partner on resolutions, reducing any escalations.
- Review and identify key deliverables
Enablement
- Develop and deliver partner webinars on technical information, new feature and solution enablement, and best practices.
- Create Knowledge base articles relating to implementation best practices and troubleshooting of common partner issues.
Process Improvement
- Identify opportunities to improve implementation processes and develop strategies to improve efficiency.
- Identify opportunities to improve proactive monitoring and proactive services, and develop strategies and new services to prevent customer escalations and performance issues.
- Create SOP documentation on engaged projects and look to roll this out further for governance on projects
- GAP analysis with alliances to help build out a more robust framework for our partners for processes and active projects/project management.
Internal Engagement
- Proactively facilitate raising cases with the correct guidance to the customer or partner. Orchestrating the correct engagement in a timely manner will ensure our wider CSRC teams are engaged with the appropriate resource assigned.
- Oversight in larger projects due to skill gaps between customer success, alliances, and partner enablement. This role would have the right skill set present in meetings to ensure alignment and address issues proactively.
Required Education And Experience
- Bachelor’s degree in fields such as (but not limited to) Accounting, Business, Finance, Information Systems, Mathematics, or CIS, or equivalent work experience.
- Minimum 2 years of experience with SQL, VB.Net, C#, or similar coding experience.
- Minimum 5 years of experience consulting or technical account management for software implementations for CPM/EPM platforms.
- Minimum 6-10 Years of OneStream Experience.
- Current OneStream Lead Architect Exam Certification.
Preferred Education And Experience
- Master’s degree in business, Accounting, Finance, or Information Technology.
- A professional accounting designation (e.g. CPA, CMA, CGA, CA), advanced degrees (MBA, MFA), and/or other professional designations or certifications (applicable to accounting/finance and information technology)
- Deep experience with SQL, C#, VB.net, or Visual Basic. Any object-oriented programing a plus.
- Prior experience and expertise in Scalability and Performance of EPM/CPM products.
- Prior experience with Azure based SaaS platforms.
- Prior experience using Telemetry tools to monitor EPM/CPM applications.
- Prior experience with any of the following products is a plus:
- SAP Outlooksoft BPC
- SAP BOFC (Cartesis)
- HFM (Hyperion Financial Management)
- FDM (Financial Data Quality Management) or UpStream
- Hyperion Planning
- Hyperion Essbase
- IBM Cognos
- Or other EPM solutions.
Knowledge, Skills, And Abilities
- Excellent technology skills related to product implementation.
- Excellent customer service skills.
- An ability to effectively communicate concise technical guidance and recommendations.
- Ability to develop trust and strong relationships.
- Ability to deliver difficult feedback regarding product implementations and project status.
- Desire to enable others and continuously grow technical knowledge.
- Self-directed and strong desire to succeed.
- Strong organizational skills and attention to detail.
- Ability to manage and complete multiple streams of work in a timely manner.
- Presentation skills and strong interpersonal communication abilities.
- Ability to collaborate and solve problems alone and as a team.
- Strong knowledge of financial accounting processes.
- Ability to create drafts of project status.
- Ability to diagnose and troubleshoot issues.
Travel
Travel Requirement: Regular travel is not expected for this position, maybe 10%.
Who We Are
OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com.
Why Join The OneStream Team
- Transparency around corporate structure, salary, and benefits
- Core value of customer success
- Variety of project work (not industry-specific)
- Strong culture andcamaraderie
- Multiple training opportunities
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
Software Development
Referrals increase your chances of interviewing at OneStream Software by 2x
Sign in to set job alerts for “Lead Technician” roles.
Technical Team Leader Residential Conveyancing
Paddington, England, United Kingdom 3 days ago
Integration Services: EU Technical Consultant
Technical Co-Founder for AI-Powered SaaS Startup
Senior System Engineers / Technical Directors – Submarines/Nuclear
Paddington, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 2 months ago
London, England, United Kingdom 2 months ago
Bamber Bridge, England, United Kingdom 4 days ago
Livingston, Scotland, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom £28,000.00-£28,000.00 1 month ago
Senior UX Designer / Fin Tech – £750 Per Day (Remote)
Glasgow, Scotland, United Kingdom 2 months ago
Greater London, England, United Kingdom 2 days ago
Bamber Bridge, England, United Kingdom 4 days ago
Abingdon-On-Thames, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
North Lincolnshire, England, United Kingdom 1 week ago
Edinburgh, Scotland, United Kingdom 2 months ago
Reading, England, United Kingdom 6 days ago
Abingdon-On-Thames, England, United Kingdom 3 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
OneStream Technical Implementation Lead employer: OneStream Software LLC
Contact Detail:
OneStream Software LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OneStream Technical Implementation Lead
✨Tip Number 1
Familiarise yourself with OneStream's software and its implementation processes. Understanding the technical aspects and best practices will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of OneStream, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your ability to manage partner relationships and technical implementations. Tailoring your stories to align with OneStream's values will make you stand out.
✨Tip Number 4
Stay updated on industry trends related to EPM/CPM platforms and OneStream's competitors. Being knowledgeable about the market landscape will show your enthusiasm for the role and your proactive approach to learning.
We think you need these skills to ace OneStream Technical Implementation Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical account management and software implementations. Emphasise your skills with SQL, VB.Net, C#, or similar coding languages, as well as any experience with EPM/CPM platforms.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Technical Implementation Lead role. Mention your experience in building relationships with partners and your ability to provide technical guidance. Use specific examples to demonstrate your expertise.
Showcase Your Technical Skills: Highlight your technical skills related to product implementation in both your CV and cover letter. Discuss any experience you have with telemetry tools, Azure-based SaaS platforms, and other relevant technologies that align with the job description.
Prepare for Potential Questions: Anticipate questions related to your experience with partner implementations and how you handle technical challenges. Be ready to discuss specific projects where you successfully managed technical aspects and improved partner satisfaction.
How to prepare for a job interview at OneStream Software LLC
✨Understand the Role
Make sure you have a solid grasp of what the Technical Implementation Lead role entails. Familiarise yourself with OneStream's software and how it integrates with partner implementations. This will help you articulate your understanding during the interview.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SQL, VB.Net, C#, or similar coding languages. Highlight specific projects where you've successfully implemented software solutions, as this will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Relationship Building
Since the role involves maintaining strong relationships with partners, be ready to share examples of how you've built and nurtured professional relationships in the past. This could include instances where you provided exceptional support or resolved conflicts effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world challenges. Think of scenarios where you've had to triage issues, conduct health checks, or improve implementation processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
