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- Tasks: Build and nurture B2B client relationships while driving growth and ensuring client satisfaction.
- Company: Ivee helps people return to meaningful, flexible work after a career break in the UK.
- Benefits: Enjoy flexible hours, remote work, and a competitive pro-rata salary of £60,000.
- Why this job: Join a forward-thinking team focused on client success and professional development.
- Qualifications: Experience in B2B sales, excellent communication skills, and CRM knowledge required.
- Other info: This is a part-time, fully remote role with opportunities for continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
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ivee is exclusively for people returning to work after a career break in the UK
Please do not apply if you are outside the UK
Have you taken a career break and are looking to return to work? Are you struggling to find flexible jobs that fit around your family life/caregiving?
At ivee, we’re on a mission to help every person return to meaningful, flexible work after a career break. Our community provides upskilling, mentoring, and access to job opportunities with vetted flexible employers, so that you don\’t have to settle for less.
Press apply to express your interest in ivee and apply for one of our client roles on our platform:
Job Description:
We are looking for a Client Relationship Manager to join a forward-thinking professional services firm on a part-time, fully remote basis. If you are commercially-minded and passionate about converting leads, growing accounts, and fostering long-term relationships, this is a fantastic opportunity for you.
You will collaborate closely with the Co-Founders and the Head of Marketing & Business Development to design and execute a client relationship strategy that supports revenue growth and client satisfaction. In this role, you\’ll drive growth from both new and existing B2B client relationships, ensuring service excellence through strategic planning and relationship management.
This part-time position offers flexible hours and a pro-rata salary of £60,000, and is fully remote.
What You’ll Be Doing:
- Driving Growth: Build and nurture B2B client relationships, focusing on both new business and existing accounts.
- CRM Strategy: Develop and implement a client relationship strategy that aligns with the company’s brand values and business objectives.
- Primary Point of Contact: Serve as the main liaison between clients and internal teams, ensuring smooth communication and service delivery.
- Client Engagement: Organise and manage client engagement initiatives, including events, feedback loops, and sharing insights.
- Client Satisfaction: Monitor client satisfaction and retention metrics, reporting on ROI and the overall success of relationships.
- Reporting: Provide high-quality client reports and progress updates to key stakeholders.
What We’re Looking For:
- Proven Success: Experience in relationship-driven B2B sales, preferably in professional services.
- Lead Management: Strong ability to manage warm leads and convert them into long-term, high-value partnerships.
- Excellent Communication: Strong written and verbal communication skills, with the ability to manage stakeholders effectively.
- CRM Experience: Hands-on experience with CRM systems and pipeline management tools.
- Strategic Thinking: Ability to think strategically while maintaining attention to detail and ensuring alignment with company goals.
- Flexible Hours: Part-time role with flexible working hours.
- Remote Work: Fully remote position offering autonomy and flexibility.
- Competitive Salary: Pro-rata salary of £60,000.
- Professional Development: Opportunities for continuous learning and career growth.
Please press apply to access the full job description and apply for this role.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Part-time
Job function
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Job function
Customer Service
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Industries
Professional Services
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Client Relationship Manager employer: ivee | The return-to-work platform
Contact Detail:
ivee | The return-to-work platform Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network with professionals in the B2B sector, especially those who have experience in client relationship management. Attend industry events or webinars to connect with potential colleagues and learn about best practices.
✨Tip Number 2
Familiarise yourself with CRM systems commonly used in professional services. Being able to demonstrate your proficiency with these tools can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in past roles that led to successful client relationships. Highlight your ability to convert leads into long-term partnerships.
✨Tip Number 4
Showcase your communication skills by engaging with the company's social media platforms. Comment on their posts or share relevant content to demonstrate your interest and knowledge in client engagement.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales and client relationship management. Use specific examples that demonstrate your success in building and nurturing client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relationship management. Mention how your skills align with the company's mission to support flexible work after a career break, and express your enthusiasm for the role.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples of how you've effectively managed stakeholders in previous positions. This could include successful negotiations or conflict resolution.
Showcase Strategic Thinking: Demonstrate your ability to think strategically by discussing how you've developed or implemented client relationship strategies in the past. Highlight any measurable outcomes that resulted from your efforts.
How to prepare for a job interview at ivee | The return-to-work platform
✨Showcase Your Relationship Management Skills
As a Client Relationship Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you successfully nurtured client relationships or converted leads into long-term partnerships.
✨Demonstrate Strategic Thinking
The role requires strategic planning for client engagement. Be ready to discuss how you've developed and implemented strategies in previous roles that align with business objectives and led to measurable success.
✨Communicate Effectively
Strong communication skills are essential. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing a brief presentation on a relevant topic to showcase your communication prowess.
✨Familiarise Yourself with CRM Tools
Hands-on experience with CRM systems is a must. Research the specific tools used by the company and be prepared to discuss your familiarity with similar systems, highlighting how you've used them to manage client relationships effectively.
