Customer Quality Specialist
Customer Quality Specialist

Customer Quality Specialist

Cross Hands Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Customer Quality Specialist, ensuring top-notch food production standards.
  • Company: Be part of one of Europe’s leading food processing companies dedicated to natural food production.
  • Benefits: Enjoy competitive pay at £15.56 per hour and opportunities for training and development.
  • Why this job: Make a real impact on food quality while working in a supportive and established team environment.
  • Qualifications: Good English skills and leadership experience are essential; FMCG experience is a plus.
  • Other info: Work shifts include Sundays and weekdays, with weekends off for a balanced lifestyle.

Overview

We are actively seeking applications from individuals keen to take up a career within one of Europe’s leading food processing companies. This is an exciting opportunity to join a well-established team, who have a desire to produce better food naturally.

The Customer Quality Specialist provides specialist knowledge and expertise to the management of the Production areas. Driving the performance of the department through ensuring that the manufacturing processes and practices are strictly adhered to, and the equipment is utilised to maximum effect during processing and packaging.

The role provides leadership and guidance to the team, to manufacture in a way that achieves and maximises quality specifications, cost standards and full delivery of order plan, and in addition to delivering these results, ensures the continuous improvement of processes and oversees compliance with company standards.

Customer Quality Specialist\’s specialise in being shift experts on M&S Standards and integrity, particular focus and emphasis on traceability throughout the production flow. Customer Quality Specialists are key in training and coaching of staff with customer standard, with primary focus on M&S products. When not producing M&S products and associated works Champions are to support shift management in the training and development of staff outside of M&S production.

Day

Shift A

Sunday

6am-6pm

Monday

6am-6.30pm

Tuesday

3pm-11pm

Wednesday

3pm -11pm

Thursday

3pm -11pm

Friday

Off

Saturday

Off

Rate of pay – £15.56 per hour

Responsibilities

  • Production Room Performance in specific areas of M&S Integrity, Machinery, Butchery or Blending.
  • Specialist Knowledge and Skill within the Department.
  • Production standards, specifically during the production of M&S products in Process & Machinery.
  • Checking & confirmation compliance to M&S DNA traceability standards
  • Training in M&S Specific and wider Customer standards & requirements
  • Root cause any issues arising with M&S, follow up actions to be agreed and actioned.
  • Delivering on Company Mission, Vision & Values.
  • Supporting the management of the shift.

Qualifications

  • A good level of English Language
  • Leadership experience
  • FMCG Experience (Desireable)

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Customer Quality Specialist employer: UNAVAILABLE

Join one of Europe’s leading food processing companies as a Customer Quality Specialist, where you will be part of a dedicated team committed to producing high-quality food naturally. Our work culture fosters continuous improvement and employee development, offering training opportunities that empower you to excel in your role while ensuring compliance with M&S standards. With competitive pay and a supportive environment, this position not only promises meaningful work but also the chance to grow within a well-established organisation.
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Contact Detail:

UNAVAILABLE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Quality Specialist

✨Tip Number 1

Familiarise yourself with M&S standards and integrity requirements. Understanding these specific guidelines will not only help you in the role but also show your commitment to quality during the interview process.

✨Tip Number 2

Highlight any previous experience in FMCG or food processing. If you've worked in similar environments, be ready to discuss how your background aligns with the responsibilities of a Customer Quality Specialist.

✨Tip Number 3

Prepare to demonstrate your leadership skills. Think of examples where you've successfully trained or coached team members, as this is a key aspect of the role.

✨Tip Number 4

Show your enthusiasm for continuous improvement. Be ready to discuss how you've contributed to process enhancements in past roles, as this aligns with the company's mission of producing better food naturally.

We think you need these skills to ace Customer Quality Specialist

Quality Assurance
Traceability Standards
Leadership Skills
Training and Coaching
Production Process Knowledge
Compliance Management
Root Cause Analysis
Attention to Detail
Communication Skills
Problem-Solving Skills
FMCG Experience
Team Management
Continuous Improvement
Analytical Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Quality Specialist position. Understand the key responsibilities and qualifications required, such as knowledge of M&S standards and FMCG experience.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any leadership experience and familiarity with food processing or quality assurance, particularly in relation to M&S products.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality in food production. Mention specific examples of how you have ensured compliance with standards in previous roles and your approach to training and coaching staff.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at UNAVAILABLE

✨Understand M&S Standards

Familiarise yourself with the specific standards and requirements of M&S products. Being able to discuss these in detail during your interview will demonstrate your commitment to quality and compliance.

✨Showcase Leadership Skills

Prepare examples of how you've successfully led a team or trained staff in previous roles. Highlighting your leadership experience will be crucial, as this role involves guiding others in maintaining high production standards.

✨Emphasise Continuous Improvement

Be ready to discuss how you have contributed to process improvements in past positions. This role focuses on maximising quality and efficiency, so showcasing your proactive approach to enhancing operations will set you apart.

✨Prepare for Technical Questions

Expect questions related to food processing, machinery, and traceability standards. Brush up on relevant technical knowledge to confidently answer queries and demonstrate your expertise in the field.

Customer Quality Specialist
UNAVAILABLE
U
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