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- Tasks: Support vulnerable children and families through administrative tasks and financial services.
- Company: Join Suffolk County Council, a modern organisation dedicated to making a positive impact.
- Benefits: Enjoy flexible working, up to 29 days leave, and career development opportunities.
- Why this job: Make a real difference in the lives of children while gaining valuable skills.
- Qualifications: Good communication skills and IT knowledge are essential; no prior experience required.
- Other info: Open to all ages; apprenticeship includes hands-on training and mentorship.
Apprentice Administrator – Suffolk County Council
Job Overview
Join the Children and Young People’s Services team to support front‑line staff working with vulnerable children and families. This apprenticeship offers a chance to develop a range of administrative and financial skills while making a positive impact across Suffolk.
- Address: West Suffolk House, Bury St Edmunds, IP33 3YU – Hybrid office.
- Salary: £24,796 per annum (pro‑rata for part‑time).
- Hours: 37 hours per week, flexible working options available.
- Contract: Fixed term – 21 months (including a 3‑month end‑point assessment).
Your Role and Responsibilities
- Provide administrative and financial support to front‑line staff.
- Complete, update and upload information to the case‑management database.
- Act as the first point of contact on the telephone for members of the public and professionals.
- Arrange meetings and take minutes between staff, other professionals, and families.
- Place orders with suppliers to support the team’s work.
Apprenticeship Details
- Level 3 Business Administration.
- 21 months duration (including training and assessment).
- Mentoring by team colleagues and designated apprenticeship provider.
Qualifications
- Excellent verbal and written communication skills.
- Strong teamwork ability and professionalism.
- Sound knowledge of Microsoft Office (Word, Outlook, Excel) and Teams or equivalent.
Empowering Everyone
We welcome applications from all individuals, particularly those from under‑represented groups. We adhere to equality and diversity commitments outlined in our Workforce Equality Report.
Benefits
- Up to 29 days annual leave (pro‑rata) plus UK bank holidays and two paid volunteering days.
- Competitive Local Government Pension Scheme (LGPS).
- Travel, lifestyle, health and wellbeing benefits.
- Annual pay progression and cost‑of‑living increase.
- Training and development opportunities.
- Active staff networks and flexible working options.
How to Apply
- Step 1: Read the Job and Person Profile (Word).
- Step 2: Click ‘Apply now’ to start the online application.
- Step 3: Upload a supporting statement using the provided template. The statement should:
- Be no more than 2 A4 pages in Arial 11pt.
- Use the supplied template only.
- Skills you have learned that will be useful.
- Something you are proud of and why.
- An example of determination and its outcome.
- Why you are interested in working for us.
- What you hope to gain from the apprenticeship.
- A situation demonstrating one of our WeAspire values.
Applications suspected of AI‑generated content may be rejected. Contact our Recruitment Team for reasonable adjustments:
Email: recruitment@suffolk.gov.uk | Phone: 03456 014412
Closing Date
11.30pm, 25 November 2025
Interview Date
3 or 4 December 2025
Contact Information
Business Support Assistant Managers: Kersha Harris‑Harvey, Gemma Brockwell, Rachael Greening
Phone: 01284 758777
Additional Information
For more details, view the apprenticeship recruitment brochure and the Job and Person Profile linked in the description. The role is not guaranteed to lead to a permanent position; it offers valuable experience for future employment.
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Apprentice Administrator employer: Suffolk County Council
Contact Detail:
Suffolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Administrator
✨Tip Number 1
Familiarise yourself with Suffolk County Council's values and mission. Understanding their commitment to making a positive difference in the community will help you align your responses during interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Reach out to current or former employees of Suffolk County Council, especially those in administrative roles. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when discussing your experiences and skills.
✨Tip Number 3
Prepare for potential interview questions by reflecting on your past experiences that demonstrate good communication and teamwork. Think of specific examples where you've successfully collaborated with others or communicated effectively, as these are key skills for the role.
✨Tip Number 4
Showcase your IT skills, particularly with Microsoft Office applications. If you have any certifications or completed courses related to these tools, mention them during your discussions. Being proficient in these areas is crucial for the Apprentice Administrator role.
We think you need these skills to ace Apprentice Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the Job and Person Profile. This will help you understand the specific skills and experiences that Suffolk County Council is looking for in an Apprentice Administrator.
Craft Your Supporting Statement: Your supporting statement is crucial. Answer each question clearly and concisely, using specific examples from your school, volunteering, or work experiences. Make sure to highlight how these experiences relate to the role.
Showcase Your Skills: When discussing your skills, focus on communication, teamwork, and IT proficiency. Provide concrete examples of how you've demonstrated these skills in past situations, as this will resonate well with the hiring team.
Be Authentic: Suffolk County Council values genuine applications. Avoid using AI-generated content and instead, present your own thoughts and experiences. Authenticity can set you apart from other candidates.
How to prepare for a job interview at Suffolk County Council
✨Research the Organisation
Before your interview, take some time to learn about Suffolk County Council and its values. Understanding their mission to support vulnerable children and families will help you align your answers with their goals.
✨Prepare Your Supporting Statement
Make sure to craft a thoughtful supporting statement that answers all the questions provided in the application process. Use specific examples from your experiences to demonstrate your skills and how they relate to the role.
✨Showcase Your Communication Skills
As clear communication is essential for this role, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've effectively communicated in past experiences, whether in school, volunteering, or work.
✨Demonstrate Teamwork
Since the role involves working as part of a team, think of examples where you've successfully collaborated with others. Highlight your ability to build positive relationships and respect diverse viewpoints during the interview.
