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- Tasks: Lead the Housekeeping team to ensure exceptional cleanliness and presentation across The Ned.
- Company: The Ned is a vibrant collection of hotels, clubs, and restaurants in the heart of London.
- Benefits: Enjoy a salary up to £68,000, enhanced parental leave, and exclusive discounts for you and your friends.
- Why this job: Join a top hospitality workplace and make unforgettable guest experiences while developing your career.
- Qualifications: Proven leadership skills and experience in a similar role are essential; knowledge of relevant systems is a plus.
- Other info: Diversity and inclusion are at our core; we welcome all applicants and support their unique needs.
The predicted salary is between 58000 - 68000 £ per year.
Join to apply for the Executive Housekeeper role at The Ned & Ned\’s Club
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Join to apply for the Executive Housekeeper role at The Ned & Ned\’s Club
Do you want to play a key role in creating the unforgettable experiences The Ned is known for? As the leader of our Housekeeping department, the Executive Housekeeper makes sure that everything from our bedrooms and spa to our public areas including our restaurants and bars are always sparkling and well presented.
Do you want to join one of the best places to work in hospitality?
What’s the role?
Executive Housekeeper
About The Ned:
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club – a private members’ space, gym and rooftop – alongside a public spa, a full floor of events spaces, ten restaurants and bars and 250 hotel bedrooms.
Reporting to our Head of Rooms you will:
- Coach and develop a team of amazing managers and supervisors to lead, inspire, and retain a team of over 100 individuals
- Create and drive the department strategy to achieve our goals and build a long-term vision, implementing any initiatives, policies, and procedures as needed
- Be the main accountable person for departmental results and you’ll lead your team in delivering all operational, commercial, experiential, and people performance Collaborate with other departments to ensure seamless guest experiences, particularly our Reception and Engineering departments.
- Recruit and train housekeeping staff, fostering a culture of excellence and continuous improvement.
What can The Ned give you?
- Salary of up to £68,000 per year (dependent on experience), including service charge
- Every house membership of Soho House
- Enhanced parental leave, company sick pay and pension
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Wagestream and Benefit Bank – our exclusive platform with access to hundreds of gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
What you can bring to the role:
- A proven track record of delivering outstanding people management and commercial performance in a similar role and/or environment
- Exceptional leadership and organisational skills with an eye for detail and impeccable standards
- This role involves collaborating both internally and externally so our ideal person will be a strong relationship builder who is confident in any decision-making process, with excellent written and verbal communication skills
- Knowledge of the systems we use would be advantageous: Opera PMS (V5), Knowcross, Fourth, or Adaco
- Active engagement in the industry and awareness of market trends
At The Ned, we don\’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must be eligible to live and work in the UK to be considered for this role.
Apply today and join us as Executive Housekeeper
#lovethened
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Executive Housekeeper employer: The Ned & Ned's Club
Contact Detail:
The Ned & Ned's Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper
✨Tip Number 1
Familiarise yourself with The Ned's unique offerings and culture. Understanding their commitment to creating unforgettable experiences will help you align your vision with theirs during discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury hotels. This can provide you with valuable insights and potentially lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed large teams in the past. Be ready to share specific examples of how you've driven performance and fostered a culture of excellence.
✨Tip Number 4
Stay updated on current trends in the hospitality industry, particularly in housekeeping management. Being knowledgeable about market trends will demonstrate your engagement and passion for the role.
We think you need these skills to ace Executive Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housekeeping management and leadership. Emphasise any relevant roles where you have successfully managed teams and improved operational performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and detail how your skills align with the responsibilities of the Executive Housekeeper role. Mention specific achievements that demonstrate your ability to lead and inspire a large team.
Showcase Relevant Skills: Highlight your exceptional organisational skills and attention to detail. Mention any familiarity with systems like Opera PMS or Knowcross, as this could set you apart from other candidates.
Prepare for Potential Questions: Think about how you would answer questions related to team management, conflict resolution, and collaboration with other departments. Be ready to provide examples from your past experiences that showcase your leadership abilities.
How to prepare for a job interview at The Ned & Ned's Club
✨Showcase Your Leadership Skills
As an Executive Housekeeper, you'll be leading a large team. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any strategies you've implemented to improve performance.
✨Demonstrate Attention to Detail
This role requires impeccable standards. During the interview, highlight specific examples where your attention to detail made a significant impact on guest satisfaction or operational efficiency.
✨Familiarise Yourself with Relevant Systems
Knowledge of systems like Opera PMS, Knowcross, Fourth, or Adaco can set you apart. If you have experience with these or similar systems, be sure to mention it and discuss how it has helped you in past roles.
✨Prepare for Collaborative Scenarios
Collaboration is key in this role. Think of examples where you've successfully worked with other departments, such as Reception or Engineering, to enhance guest experiences and be ready to share those stories.
