Customer Care Coordinator

Customer Care Coordinator

Chatham Temporary Home office (partial)
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At a Glance

  • Tasks: Engage with customers via phone and email while managing admin tasks.
  • Company: Join a fantastic business in Chatham known for its supportive team culture.
  • Benefits: Enjoy a great work-life balance with remote work options on weekends.
  • Why this job: Perfect for organised, people-focused individuals seeking meaningful work.
  • Qualifications: Previous admin or customer service experience and strong communication skills required.
  • Other info: Diverse and inclusive recruitment process; applications from all backgrounds encouraged.

Customer Care Coordinator (Wednesday-Sunday) – Great Work-Life Balance (Temp-Perm) 9:00am – 5.30pm £14.18 an hour Chatham (Saturday and Sunday can be from home) Are you looking for a role that fits around your lifestyle while still offering engaging, meaningful work in a supportive team? We\’re working with a fantastic business in Chatham that is seeking a Customer Care Coordinator to join their team working Wednesday to Sunday basis with Monday and Tuesday off. This is a varied role combining admin tasks with direct customer communication – perfect for someone who enjoys being organised, people-focused, and proactive. What you\’ll be doing: Responding to customer enquiries via phone and email Processing orders and updating internal systems Coordinating appointments, schedules, or deliveries Maintaining accurate records and documentation Supporting the wider team with administrative dutiesWhat we\’re looking for: Previous experience in an admin or customer service role Confident communication skills and a friendly manner Strong attention to detail and organisational skills Able to use Microsoft Office and learn new systems quickly A proactive and reliable team player Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Customer Care Coordinator employer: Huntress - Maidstone

Join a fantastic business in Chatham as a Customer Care Coordinator, where you will enjoy a great work-life balance with the flexibility of working from home on weekends. Our supportive team culture fosters personal growth and development, ensuring that your contributions are valued while you engage in meaningful work that fits around your lifestyle.
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Contact Detail:

Huntress - Maidstone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Care Coordinator

✨Tip Number 1

Familiarise yourself with the company and its values. Understanding their mission and how they support their customers will help you tailor your conversations during the interview, showing that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills. Since the role involves direct customer interaction, consider role-playing common customer scenarios with a friend or family member to build your confidence and refine your responses.

✨Tip Number 3

Highlight your organisational skills in your discussions. Think of specific examples from your past experiences where you successfully managed multiple tasks or projects, as this will demonstrate your ability to handle the varied responsibilities of the role.

✨Tip Number 4

Be prepared to discuss your experience with Microsoft Office and any other relevant systems. If you have used similar software in previous roles, be ready to explain how you adapted quickly and efficiently, showcasing your tech-savviness.

We think you need these skills to ace Customer Care Coordinator

Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Proactive Attitude
Team Player
Administrative Skills
Microsoft Office Proficiency
Time Management
Problem-Solving Skills
Adaptability
Record Keeping
Email Communication
Phone Etiquette

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service or administrative roles. Use keywords from the job description, such as 'organised', 'proactive', and 'communication skills' to catch the employer's attention.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed, like responding to customer enquiries or maintaining records.

Highlight Relevant Skills: In your application, emphasise your strong attention to detail and organisational skills. Provide examples of how you've successfully managed multiple tasks or projects in past roles, especially in a customer-focused environment.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Huntress - Maidstone

✨Showcase Your Customer Service Skills

Since the role involves direct customer communication, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled enquiries or resolved issues, highlighting your friendly and confident communication style.

✨Demonstrate Organisational Abilities

This position requires strong organisational skills. Be ready to talk about how you manage your time and tasks effectively. You could mention tools or methods you use to stay organised, especially when juggling multiple responsibilities.

✨Familiarise Yourself with Microsoft Office

As proficiency in Microsoft Office is essential, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in past roles, particularly for tasks like processing orders or maintaining records.

✨Emphasise Teamwork and Proactivity

The job calls for a proactive team player. Think of examples where you've worked collaboratively with others or taken the initiative to improve processes. This will show that you're not just a good fit for the role but also for the company culture.

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