At a Glance
- Tasks: Join our Security Operations Centre as an on-site Security Officer, monitoring CCTV and responding to incidents.
- Company: Coventry Building Society is one of the UK's largest building societies, committed to improving lives.
- Benefits: Enjoy 28 days holiday, a bonus scheme, pension contributions, and extensive wellbeing support.
- Why this job: Be part of a diverse team in a role that combines security with excellent customer service.
- Qualifications: Experience with CCTV and security systems is essential; training will be provided for the right candidate.
- Other info: Flexible working patterns are available; we celebrate diversity and are committed to equality.
The predicted salary is between 24000 - 36000 £ per year.
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About The Role
We\’re looking for someone to join our Security Operations Centre team as an on-site Security Officer. This is a 12 month opportunity.
About The Role
We\’re looking for someone to join our Security Operations Centre team as an on-site Security Officer. This is a 12 month opportunity.
Based at our head office sites in Coventry this role is responsible for monitoring our CCTV systems and responding to incidents accordingly. Itll liaise with key agencies and make use of computerised systems to maintain our sites to the highest security standards. One of the main aims will be to ensure that all electronic systems, intruder alarms, access control systems, processes and procedures meet the required service levels and the security needs of our organisation.
Being responsible for completing security site patrols as a mobile security officer and visit business premises as required are important tasks. Monitoring and operating intruder alarm systems and responding to any activation, as well as being a first point of contact for all security related incidents will also be key.
Part of the role will be providing excellent customer service as the role will liaise with members of staff and external parties. Keeping up to date with regulations and changes will be key as well as supporting your management team with department administration, maintaining security audit, incident and compliance management information,
Our Security Operations Centre operates 24 hours per day, 7 days a week. The shift pattern includes days and nights, using 12 hours shifts, with 4 shifts on and 4 shifts off.
Benefits
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Maternity, paternity and sharedparental leave
- Extensivewellbeing support
- Life assurance (6 times annual salary)
Find out more about the fantastic benefits of joining Coventry Building Societyhere
About You
For this role itll be important that you can engage with a diverse range of people.
To be successful in this role its essential you have:
- Current orrecent experience working with CCTV systems andsecurity alarm systems
- Experience of multi-site security operations in a medium to large public sector environment
- Excellent observation and strong communication skills, verbal and written
- Customer service experience
- IT skills
Desirable Experience Will Include
- Experience security control room operations
- Experience from a retail or financial services environment
An SIA Public Space Surveillance (CCTV) licence is not essential for the role as the qualification will be provided to the suitable candidate.
About Us
Were one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others.
Were officially recognised as a Great Place to Work and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.
At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers and colleagues.
Were serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know youll build more than just a career with us.
All together, better.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, well consider alternative working patterns.Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
Were proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
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Security Services Coordinator employer: Rita Blue
Contact Detail:
Rita Blue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Services Coordinator
✨Tip Number 1
Familiarise yourself with the latest CCTV and security alarm technologies. Being knowledgeable about these systems will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the security industry, especially those who work in similar roles. Attend local security events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you successfully handled security incidents or provided excellent customer service. This will help you articulate your skills effectively during the interview.
✨Tip Number 4
Research Coventry Building Society's values and recent news. Understanding their culture and mission will allow you to tailor your responses in a way that aligns with their goals, making you a more attractive candidate.
We think you need these skills to ace Security Services Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with CCTV and security alarm systems. Use specific examples to demonstrate your skills in multi-site security operations and customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly your communication skills and ability to engage with diverse individuals.
Highlight Relevant Experience: When detailing your work history, focus on roles that involved security operations or customer service. If you have experience in a control room or public sector environment, make sure to emphasise this.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a security role.
How to prepare for a job interview at Rita Blue
✨Know Your Security Systems
Make sure you brush up on your knowledge of CCTV and security alarm systems. Be prepared to discuss your previous experience with these technologies, as well as any specific incidents where you successfully managed security operations.
✨Demonstrate Customer Service Skills
Since the role involves liaising with staff and external parties, be ready to share examples of how you've provided excellent customer service in past roles. Highlight your communication skills and ability to engage with a diverse range of people.
✨Showcase Your Observation Skills
Observation is key in security roles. Prepare to discuss situations where your keen observation helped prevent incidents or resolve issues. This will demonstrate your attention to detail and proactive approach.
✨Understand the Shift Patterns
Familiarise yourself with the shift patterns of the role, including the 12-hour shifts. Be ready to express your flexibility and willingness to work both day and night shifts, as this shows your commitment to the position.