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- Tasks: Manage daily operations and ensure compliance at a vibrant property.
- Company: Fairstead is a purpose-driven real estate firm focused on building sustainable communities.
- Benefits: Enjoy generous medical contributions, 401(k) matching, paid holidays, and employee discounts.
- Why this job: Join a mission-driven team that values innovation, empathy, and community impact.
- Qualifications: 3 years of management experience and relevant certifications preferred.
- Other info: Diversity in backgrounds is key to our success; we are an equal opportunity employer.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, Texas and Washington DC, Fairstead owns a portfolio of more than 27,000 apartments across 28 states that includes 27,000 units under management. Fairstead’s commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.
Core Values
Innovation, Determination, Integrity, Humility, Empathy and Partnerships.
Community Manager – Responsibilities
- Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act.
- Remain compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
- Develop responses to regulatory agencies in coordination with the Compliance Department.
- Implement intervention strategies with Regional Managers and Compliance Department for tenants who are non‑compliant with lease/compliance requirements.
- Prepare all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low‑Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
- Assist tenants with requests, questions, problems, and complaints.
- Monitor tenant and complex‑wide arrears and litigation cases.
- Document lease violations and coordinate evictions.
- Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad‑debt write‑offs.
- Alert staff of move‑ins, move‑outs, and any emergencies.
- Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations.
- Coordinate vendor bids and contractor quotes.
- Conduct and document unit inspections.
- Conduct bi‑annual walk‑throughs with the Building Superintendent.
- Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
- Provide and obtain updates on various ongoing construction projects/unit renovations.
- Work with the construction team on avoiding violations, inspections, and necessary access.
- Attend monthly financial catch‑up meetings and monitor budgets.
Benefits
- Generous employer contribution for Medical and Dental through United Healthcare.
- Employer‑Paid Vision Plans.
- Company‑Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
- 12 paid Holidays.
- 15 days of PTO.
- 7 Sick days.
- Employer‑Paid Life Insurance.
- Flexible Spending Account.
- Nationwide Pet Insurance.
- Disability Insurance.
- Laser Correction Discount.
- Employee Discounts on appliances, apparel, and more.
Qualifications
- Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management).
- COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
- Bachelor\’s degree preferred.
- EIV experience.
- Yardi experience preferred.
- TCS certification for tax credit properties.
- Experience in Affordable Housing.
- Proficient in Microsoft Office Suite.
- Ability to multi‑task and meet tight deadlines.
Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/.
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Community Manager employer: Fairstead
Contact Detail:
Fairstead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager
✨Tip Number 1
Familiarise yourself with Fairstead's core values: Innovation, Determination, Integrity, Humility, Empathy, and Partnerships. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Research the specific communities that Fairstead operates in. Understanding the unique challenges and opportunities within these areas can help you speak knowledgeably about how you would manage community relations effectively.
✨Tip Number 3
Network with current or former employees of Fairstead on platforms like LinkedIn. They can provide insider insights into the company culture and expectations for the Community Manager role, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience with compliance and regulatory issues, particularly those related to affordable housing. Being able to articulate your knowledge in this area will set you apart as a candidate who understands the complexities of the role.
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Community Manager at Fairstead. Highlight your relevant experience in property management, compliance, and tenant relations in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with Fairstead's core values such as innovation, empathy, and integrity. Use specific examples from your past roles to demonstrate how you embody these values.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for community building and sustainable housing. Mention why you want to work for Fairstead specifically and how you can contribute to their mission.
Highlight Relevant Certifications: If you have certifications like COS or CPO, make sure to prominently feature them in your application. These credentials are important for the role and can set you apart from other candidates.
How to prepare for a job interview at Fairstead
✨Understand Fairstead's Mission
Before your interview, make sure you fully grasp Fairstead's commitment to building sustainable communities and providing high-quality housing. This understanding will help you align your answers with their core values of innovation, empathy, and integrity.
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles in detail. Highlight specific examples where you successfully supervised a team or managed property operations, as this is crucial for the Community Manager position.
✨Familiarise Yourself with Compliance Regulations
Since the role involves adherence to various housing laws and compliance activities, brush up on relevant regulations such as HUD guidelines and the Fair Housing Act. Being knowledgeable about these will demonstrate your preparedness for the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could include inquiries about the company's approach to community engagement or how they measure success in property management. It shows your genuine interest in the role and the company.
