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For Companies At a Glance
- Tasks: Help deliver, install, and repair the latest tech in customers' homes.
- Company: Best Buy is a leading retailer in Canada, known for its cool tech and inclusive culture.
- Benefits: Enjoy employee discounts, flexible schedules, and supportive leaders who care about your wellbeing.
- Why this job: Join a fun team, gain valuable skills, and grow your career in a dynamic environment.
- Qualifications: Must be 18+, have a valid driver's licence, and be able to lift up to 50 lbs.
- Other info: No experience required; training provided to help you succeed!
The predicted salary is between 21600 - 36000 £ per year.
Field Technical Service Representative (Full Time) page is loaded
Field Technical Service Representative (Full Time)
Apply locations 11943 Scarborough time type Full time posted on Posted 2 Days Ago job requisition id R-45486
Field Technical Service Representative (Full Time)
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.
Join us and grow your career with our retail team as a field technical service representative today!
What you’ll do:
- Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes
- Help customers determine their technology needs and respond to their questions
- Ensure vehicles and equipment are well maintained
- Create an amazing customer experience every time with your dedication to customer service and professionalism
What we’re looking for:
- Must be at least 18 years old
- Have a valid driver’s licence with a clean drivers abstract
- Ability to lift up to 50 lbs.
- Successful completion of criminal background check
- Enthusiasm to support and assist our customers
- Flexibility to adapt to dynamic situations in a fast-paced environment
Why you’ll love it here:
- Employee discounts on awesome tech
- Competitive compensation and benefits
- Flexible schedules as per business needs
- Supportive leaders who care about you and your wellbeing
- An inclusive, fun, and supportive team who you will quickly call friends
- Training programs to build new and transferable skills and achieve certifications
Join our amazing team!
We are looking for people just like you.
About Best Buy
As Canada\’s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in development roles (senior field service agent, field services team lead).
480 Progress Avenue, Scarborough, ON M1P 5J1
About Us
Wondering is a great place to start. Let’s talk about what’s possible.
Best Buy Canada is one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology and entertainment products, plus an expanded assortment of lifestyle products offered online at the right prices.
Recognized as a 2023 winner of Canada’s Top 100 Employers, we received top marks in everyone from our work atmosphere and employee engagement to our phenomenal training and skills development programs.
When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest gadgets before they hit the market!
Employment opportunities are available nationwide, including our Canadian Headquarters (CHQ) on the west coast, our two distribution centres, and 150+ retail store locations.
We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology
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Field Technical Service Representative (Full Time) employer: Best Buy
Contact Detail:
Best Buy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technical Service Representative (Full Time)
✨Tip Number 1
Familiarise yourself with the latest technology products and services offered by Best Buy. Being knowledgeable about their offerings will help you engage confidently with customers and demonstrate your enthusiasm for tech.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions effectively, ensuring you create an amazing experience every time.
✨Tip Number 3
Showcase your flexibility and adaptability during the interview process. Share examples of how you've successfully navigated dynamic situations in previous roles or experiences, as this is crucial for a fast-paced environment.
✨Tip Number 4
Highlight any relevant experience you have with delivery, installation, or repair work, even if it's informal. This can include helping friends or family with tech issues, which demonstrates your hands-on skills and willingness to learn.
We think you need these skills to ace Field Technical Service Representative (Full Time)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Field Technical Service Representative. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, even if it's informal. Highlight any customer service roles or technical skills you possess, as these will be valuable in this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for technology and customer service. Mention why you want to work at Best Buy specifically and how you can contribute to creating an amazing customer experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Best Buy
✨Show Your Enthusiasm for Technology
As a Field Technical Service Representative, your passion for technology is key. Make sure to express your excitement about the latest gadgets and how you enjoy helping others with tech-related issues.
✨Demonstrate Customer Service Skills
Since this role involves direct interaction with customers, highlight any previous experience where you've provided excellent customer service. Share specific examples of how you've resolved issues or made someone's day better.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as troubleshooting a device or handling a difficult customer. Be ready to discuss how you would approach these situations during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for career growth. This shows your genuine interest in the position and the company.
