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- Tasks: Make calls to generate leads in Taiwanese and English while maintaining detailed records.
- Company: Join a leading customer service company known for its dynamic and friendly team culture.
- Benefits: Enjoy remote work, flexible hours, and continuous training with a path from temporary to permanent.
- Why this job: This role offers growth opportunities in a supportive environment with a focus on professional development.
- Qualifications: Fluency in Taiwanese and English, exceptional communication skills, and a positive, results-driven attitude are essential.
- Other info: Work Monday to Friday from 6am to 10am, perfect for students seeking flexible hours.
The predicted salary is between 24000 - 36000 £ per year.
MTrec’s New Job Opportunity; MTrec Commercial are proudly representing our industry leading customer service client in their search for a Taiwanese Speaking Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills. The successful candidate will become a part of an organised and efficient team of friendly and professional communication representatives and can develop and grow along with the rest of the team. The position will be fully remote working and is starting around September. If you are a fluent Taiwanese speaker and are looking to progress your skills within this industry, then please apply for an immediate response! Rewards and Benefits on Offer; * The opportunity to work with a dynamic and cultured team of professionals * Working from home opportunity * A temporary to permanent position * Flexible working hours * Continuous training and development The Job You’ll Do; * Conduct calls to generate high quality leads in Taiwanese and English. * Research contacts and consider their requirements prior to communication. * Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication. * Understand the needs of the prospective customer and react accordingly. * Maintain organised and detailed records of customer interactions. * Support your colleagues and work as a team. * Deliver a very high standard of quality and professionalism at all times. * Be available to work Monday to Friday 6am – 10am About you; * Full Taiwanese and English Fluency is essential. * Exceptional communication skills. * Positive attitude and result driven. * Good team and interpersonal skills * Confidence to direct the course of a conversation and handle objections. * Well-organised and conscientious, with excellent attention to detail * Ability to quickly learn new processes
Taiwanese Speaking Representative employer: MTrec Ltd Commercial
Contact Detail:
MTrec Ltd Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Taiwanese Speaking Representative
✨Tip Number 1
Brush up on your Taiwanese and English communication skills. Since the role requires fluency in both languages, practice speaking with friends or through language exchange platforms to ensure you can handle conversations smoothly.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various customer interactions, especially in a remote setting, as this will help you demonstrate your problem-solving skills during any interviews.
✨Tip Number 3
Research the company and its products thoroughly. Understanding what they offer will not only help you in conversations but also show your genuine interest in the role and the company during discussions with potential employers.
✨Tip Number 4
Prepare to discuss your teamwork and interpersonal skills. Since the job involves working closely with colleagues, think of examples from your past experiences that highlight your ability to collaborate effectively and support your team.
We think you need these skills to ace Taiwanese Speaking Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in Taiwanese and English, as well as any relevant customer service experience. Use specific examples to demonstrate your communication skills and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in this position and how your skills align with the job requirements, particularly your ability to generate leads and maintain customer records.
Showcase Your Skills: In your application, emphasise your exceptional communication skills and positive attitude. Provide examples of how you've successfully handled objections or directed conversations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at MTrec Ltd Commercial
✨Showcase Your Language Skills
Since fluency in Taiwanese and English is essential for this role, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the conversation in Taiwanese, so practice speaking clearly and confidently.
✨Research the Company
Familiarise yourself with the company’s values and customer service approach. Understanding their culture will help you align your answers with what they are looking for in a candidate, showing that you are genuinely interested in being part of their team.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you may need to handle customer objections or simulate a call. Practising these scenarios can help you feel more comfortable and demonstrate your communication skills effectively.
✨Highlight Teamwork and Organisation Skills
The job requires good team and interpersonal skills, as well as attention to detail. Be ready to share examples from your past experiences that showcase how you have successfully worked in a team and maintained organised records of customer interactions.
