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- Tasks: Engage with customers, upsell products, and exceed sales targets daily.
- Company: Join a dynamic team in Belfast focused on customer satisfaction and sales excellence.
- Benefits: Enjoy competitive pay, uncapped commission, full training, and career growth opportunities.
- Why this job: Perfect for ambitious individuals who thrive in fast-paced environments and love building relationships.
- Qualifications: Exceptional communication skills and a proven sales background are essential.
- Other info: Full-time role with shifts between 8am - 8pm, Monday to Sunday.
Customer Service & Sales Advisor
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
OTE £34,270 | £25,480 basic + uncapped commission
Location: Belfast (BT1 – office-based)
Looking for a role where conversations matter, targets are achievable, and effort is actually rewarded?
This is an inbound customer service and sales role for people who enjoy helping customers and spotting opportunities while they’re doing it. You’ll be speaking to existing customers, dealing with renewals, upgrades and day-to-day queries — no cold calling, no guesswork.
You’ll be based on-site in a busy Belfast city-centre office, working as part of a supportive, target-driven team with clear structure and progression.
What the role involves
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Handling inbound customer calls in a professional, confident way
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Supporting customers with renewals, upgrades and general account queries
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Understanding customer needs and recommending relevant products or services
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Working towards individual and team sales targets
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Using multiple systems to log activity and manage customer information
This role suits someone who:
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Enjoys speaking to people and building rapport quickly
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Is comfortable working to targets and likes seeing results
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Can think on their feet and handle objections calmly
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Is confident using computer systems and switching between screens
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Has experience in customer service or sales (helpful, but not essential)
What’s on offer
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Permanent, full-time role (40 hours per week)
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Shifts between 8am and 10pm, Monday to Sunday
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Rotas issued at least one month in advance
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Uncapped commission on top of a competitive basic salary
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Full training and ongoing coaching
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Benefits including wellbeing support, discounts and dental cover
This is a fully on-site position, working five 8-hour shifts out of seven from the Belfast (BT1) office. xiskglj
If you want a customer-facing role with real earning potential and a clear structure, this one’s worth a look.
Apply now to find out more
Customer Service & Sales Advisor employer: Red Dot Search UK Limited
Contact Detail:
Red Dot Search UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Advisor
✨Tip Number 1
Familiarise yourself with our products and services before the interview. Understanding what we offer will help you confidently discuss how you can upsell and cross-sell effectively, showcasing your sales skills.
✨Tip Number 2
Practice your communication skills by engaging in mock calls with friends or family. This will help you refine your ability to handle objections and build rapport, which are crucial for a Customer Service Sales Advisor role.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being able to discuss these during your interview will demonstrate your commitment to exceeding targets and your understanding of the sales-driven environment.
✨Tip Number 4
Showcase your results-driven mindset by preparing examples of past achievements in sales. Highlighting specific instances where you exceeded targets will make you stand out as a strong candidate for the position.
We think you need these skills to ace Customer Service & Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and any previous sales experience. Use specific examples that demonstrate your ability to exceed targets and build customer relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and customer service. Mention why you are excited about the opportunity in Belfast and how your skills align with the job requirements.
Showcase Relevant Skills: Emphasise your negotiation skills and ability to handle objections in both your CV and cover letter. Provide examples of how you've successfully upsold or cross-sold products in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Red Dot Search UK Limited
✨Showcase Your Communication Skills
As a Customer Service Sales Advisor, exceptional communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and engage in active listening. Use examples from past experiences where you successfully handled customer interactions.
✨Prepare for Sales Scenarios
Expect to discuss sales techniques and scenarios during the interview. Prepare by thinking of times when you upsold or cross-sold products effectively. Be ready to explain your thought process and the strategies you used to overcome objections.
✨Research the Company and Products
Familiarise yourself with the company’s products and services before the interview. This knowledge will not only help you answer questions more confidently but also show your genuine interest in the role and the company.
✨Demonstrate Your Results-Driven Mindset
Highlight your achievements in previous roles, especially those related to sales targets and customer satisfaction. Use specific metrics or examples to illustrate how you consistently exceeded expectations and contributed to team success.
