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- Tasks: Join us as a Field Service Engineer, handling inspections and breakdowns while delivering top-notch customer service.
- Company: We're a leading manufacturer in materials handling, known for our innovative forklift truck technology.
- Benefits: Enjoy a competitive salary, flexible hours, overtime pay, fuel card, work van, pension, and healthcare.
- Why this job: Be part of a dynamic team that values innovation, training, and a healthy work-life balance.
- Qualifications: You need technical expertise in materials handling, a full UK driving licence, and a proactive attitude.
- Other info: This role offers personal use of the work van and opportunities for ongoing training and development.
The predicted salary is between 28000 - 42000 £ per year.
Field Service Engineer West Yorkshire Region £35k circa DOE 40 Hour Work Week (8-4.30 flexitime available) + 1.5x Overtime, Travel Time, Fuel Card, Work Van (can be used for personal use), Pension, Healthcare, Full Training and Development, 24 Days (plus bank) We are a well-established and innovative manufacturer within the materials handling sector, specialising in articulated forklift truck technology. With decades of industry experience, we have built a strong reputation for engineering excellence and delivering highly efficient, space-saving solutions to clients. Operating both nationally and internationally, we continue to grow, offering a dynamic and forward-thinking environment for skilled engineers to thrive. There has now become the opportunity for a field service engineer to join the team. The Role: The Field Service Engineer will be responsible for carrying out routine service inspections, responding to breakdowns, and managing a dedicated customer base while delivering a high standard of customer service. The role involves maintaining accurate documentation, ensuring adequate van stock levels, and liaising closely with the service team and customers to provide effective product support. Engineers are expected to manage their own workload, adhere to health and safety practices, report incidents and risks, and ensure appropriate PPE and manual handling techniques are used. A proactive approach to training, risk awareness, and maintaining a safe, organised work environment is essential. About you: Proven technical expertise in materials handling or a related industry Strong experience with mechanical, electrical, and hydraulic systems Skilled in fault-finding, servicing, and repairs (mechanical and/or electrical) Additional qualifications such as LOLER, IPAF, or Pyroban/Miretti training (advantageous) Full UK driving licence (essential) Professional, customer-focused attitude with a strong work ethic Proactive and solutions-driven with a “can-do” approach Takes pride in delivering high-quality work to the highest standards Able to work both independently and as part of a team Confident representing the company brand in a knowledgeable and professional manner IT-literate and comfortable using technology to maintain records and place orders Innovative thinker with the ability to create practical solutions on the spot In return, you’ll receive a competitive salary, along with the opportunity to work in a supportive and understanding environment that values flexibility and work-life balance. We offer ongoing training and development, ensuring you’re equipped with the tools and knowledge to succeed and grow within the role. SER-IN
Field Service Engineer employer: SER Limited
Contact Detail:
SER Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies in materials handling, especially articulated forklift truck technology. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the industry through platforms like LinkedIn. Engaging with current employees or joining relevant groups can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your experience with mechanical, electrical, and hydraulic systems. Being able to articulate your problem-solving skills and past successes will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've successfully managed client relationships or resolved issues. This is crucial for a role that emphasises delivering high standards of customer service.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in materials handling and showcases your technical expertise. Include specific examples of mechanical, electrical, and hydraulic systems you've worked with.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Emphasise your customer-focused attitude and proactive approach to problem-solving, as these are key traits for a Field Service Engineer.
Highlight Relevant Qualifications: If you have additional qualifications like LOLER, IPAF, or Pyroban/Miretti training, make sure to mention them prominently. These can set you apart from other candidates.
Showcase Your Work Ethic: In your application, convey your strong work ethic and pride in delivering high-quality work. Use specific examples to demonstrate how you've managed workloads independently and contributed to team success.
How to prepare for a job interview at SER Limited
✨Showcase Your Technical Expertise
Make sure to highlight your experience with mechanical, electrical, and hydraulic systems during the interview. Be prepared to discuss specific examples of fault-finding, servicing, and repairs you've performed in the past.
✨Demonstrate Customer Service Skills
Since the role involves managing a dedicated customer base, emphasise your professional, customer-focused attitude. Share instances where you went above and beyond to deliver high-quality service.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific breakdown situations or service inspections. Think through practical solutions you could implement on the spot, showcasing your innovative thinking.
✨Emphasise Safety Awareness
Discuss your understanding of health and safety practices relevant to the field service engineer role. Be ready to explain how you ensure a safe work environment and adhere to PPE and manual handling techniques.
