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For Companies At a Glance
- Tasks: Join our team to ensure top-notch repairs and maintenance for our residents.
- Company: Greystar is a global leader in real estate, managing over $300 billion in properties worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a community-focused team that values high standards and resident satisfaction.
- Qualifications: GCSE level education and relevant trade qualifications are essential; experience in residential maintenance preferred.
- Other info: Flexibility for out-of-hours call-outs and a proactive approach to health and safety are key.
The predicted salary is between 30000 - 42000 £ per year.
About Greystar
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Job Description Summary
To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Job Description
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Communicate effectively with customers, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly
- Maintain a focus on delivering services within agreed budgetary & resource parameters
- Monitor the electronic maintenance reporting system through TCAS or Base 360 daily ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Administer all property maintenance & records in accordance with Greystar policies & procedures
- Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning
- To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary
- Undertake repair and maintenance tasks to a high quality including plumbing; joinery and carpentry; painting/decorating; maintenance of lighting and; required statutory testing
- Understand and respond to health and safety matters in an appropriate & timely manner
- Moving furniture and heavy items from location to location on site as required
- Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
- Co-ordinate Contractors/Suppliers executing minor works contract on site
- Monitor Sub-Contractors performance to standard and retain accurate records of their site operations including all relevant RAMS & Permits to Work.
- Highlight and assist with the management of any community works.
- Assist the Community Manager in key management ensuring high levels of security at all times.
- Accompany external contractors whilst on site in line with key management and access to accommodation policies and practice.
- Ensure annual checks are carried out for their statutory insurance and qualifications.
- Ensure the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required
- Manage & maintain all statutory testing records, utilising other team members where appropriate
- Carry out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations
- Practices proper safety techniques in accordance with Company and safe systems of work guidelines
- Report any incidents or accidents to the Community Manager using the correct system and documentation
- Review site risk assessments as required with Community Manager.
- Look to maximise efficiency of utilities
About You
- Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder / residential construction in the following trades; plumber, electrician or carpenter
- Fluent English verbal and written communication skills
- Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents at all times
- Good team player with strong relationship building and influencing skills
- Positive approach and ability to work with little supervision
- Ability to determine cost effective solutions to repairs
- Contractor & Supplier Supervision skills are desirable
- Excellent organisation skills with the ability to multi task and prioritise
- Numerical skills necessary to complete the above activities
- Flexible approach to work and adaptable to thrive in a changing environment
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Maintenance Technician employer: Greystar Worldwide, LLC
Contact Detail:
Greystar Worldwide, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician
✨Tip Number 1
Familiarise yourself with Greystar's values and mission. Understanding their commitment to providing world-class service in the rental residential real estate sector will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your hands-on experience in repairs and maintenance, especially in a residential setting. Be ready to discuss specific examples of plumbing, electrical, or carpentry work you've done, as this will showcase your practical skills and problem-solving abilities.
✨Tip Number 3
Prepare to discuss your approach to health and safety on site. Given the importance of safety in maintenance roles, being able to articulate your understanding and past experiences with health and safety protocols will set you apart from other candidates.
✨Tip Number 4
Demonstrate your communication skills by preparing to share how you've effectively liaised with residents, contractors, and team members in previous roles. This is crucial for the Maintenance Technician position, as clear communication is key to ensuring resident satisfaction.
We think you need these skills to ace Maintenance Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Maintenance Technician position at Greystar. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in repairs and maintenance, particularly in residential settings. Mention specific skills such as plumbing, electrical work, or carpentry that align with the job requirements.
Showcase Communication Skills: Since effective communication is crucial for this role, provide examples in your application of how you've successfully communicated with residents, clients, or contractors in past positions. This will demonstrate your ability to foster positive relationships.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for Greystar specifically and how your values align with their commitment to providing world-class service.
How to prepare for a job interview at Greystar Worldwide, LLC
✨Showcase Your Technical Skills
Make sure to highlight your relevant trade qualifications and experience in repairs and maintenance. Be prepared to discuss specific examples of plumbing, electrical, or carpentry work you've done in the past.
✨Demonstrate Communication Skills
Since effective communication with residents and team members is crucial, practice articulating your thoughts clearly. Share examples of how you've successfully communicated maintenance issues or updates to clients or colleagues.
✨Emphasise Health and Safety Awareness
Be ready to discuss your understanding of health and safety regulations. Provide examples of how you've implemented safety practices in previous roles, as this is a key aspect of the Maintenance Technician position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to diagnose faults or manage repairs under pressure, and be ready to explain your thought process and actions.
