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- Tasks: Lead the housekeeping team to ensure exceptional cleanliness and service standards.
- Company: Join NHS Golden Jubilee, a top conference venue in Scotland with a focus on excellence.
- Benefits: Enjoy flexible working options and a supportive, inclusive environment.
- Why this job: Be part of a dynamic team that values quality and guest satisfaction in a vibrant setting.
- Qualifications: Experience in housekeeping management within a 4* hotel is essential.
- Other info: Apply early as this role may close quickly due to high interest.
The predicted salary is between 30000 - 42000 £ per year.
The Golden Jubilee Conference Hotel is one of the leading residential conference venues in the West of Scotland and part of NHS Scotland. We have 170 bedrooms, 17 conference spaces, extensive grounds and a Centre for Health and Well-being. We are members of the prestigious Venues of Excellence, IACC and MIA.
We have an exciting opportunity to join and lead our Housekeeping Team to deliver outstanding levels of service and experiences for our guests, delegates and patients and visitors.
We are looking for an experienced and professional Housekeeping Manager to oversee our housekeeping department for all areas of the hotel including bedrooms and public areas. You will have a strong background in housekeeping and hotel operations, preferably within a 4* setting. Proven experience in leading and developing teams is essential for this role.
Reporting to the Rooms Division Manager, you will have overall responsibility for the cleanliness and presentation standards of the hotel as well as ensuring supplies, equipment and amenities are adequately maintained and stocked.
Typical duties include but are not limited to the below;
- Supervising and training housekeeping team to uphold exceptional standards.
- Overseeing daily operations, including scheduling, task allocation and inventory management.
- Conducting regular inspections to ensure all accommodations meet quality standards.
- Working closely with other departments to meet guest expectations and resolve any issues promptly.
- Manage staffing levels, budgets, and payroll in line with financial targets.
- Oversee recruitment, training, and welfare of housekeeping team members.
- Maintain accurate records of attendance, holidays, and staff training.
- Ensure all Health & Safety procedures and compliance training are up to date.
The role requires the ability to be flexible, have good organisational and communication skills and have excellent problem solving skills.
A proven track record of working in a busy environment where changes and competing priorities are a daily challenge is essential.
This post will involve working 5 days from 7 and will include evenings, weekends and occasional public holidays when operationally required.
NHS Golden Jubilee is open to considering flexible working options for this role.
This vacancy may close early if a high volume of applications is received so please apply early to avoid disappointment.
As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information.
NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
Details on how to contact the Recruitment Service can be found within the Job Pack.
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Hotel Housekeeping Manager employer: NHS National Services Scotland
Contact Detail:
NHS National Services Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Housekeeping Manager
✨Tip Number 1
Familiarise yourself with the specific standards and practices of the Golden Jubilee Conference Hotel. Research their approach to housekeeping and guest services, as this will help you align your experience with their expectations during interviews.
✨Tip Number 2
Network with current or former employees of the hotel or similar establishments. They can provide valuable insights into the company culture and what they look for in a Housekeeping Manager, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved housekeeping operations or resolved conflicts within your team.
✨Tip Number 4
Highlight your knowledge of health and safety regulations relevant to the hospitality industry. Being able to demonstrate your commitment to maintaining high standards of safety and compliance will be crucial in this role.
We think you need these skills to ace Hotel Housekeeping Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housekeeping and hotel operations, especially in a 4* setting. Include specific examples of how you've led teams and maintained high cleanliness standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention your ability to manage staffing levels, budgets, and compliance with health and safety procedures.
Highlight Relevant Experience: In your application, emphasise any previous roles where you supervised or trained a housekeeping team. Discuss your problem-solving skills and how you've handled competing priorities in a busy environment.
Showcase Flexibility and Communication Skills: Demonstrate your flexibility in working hours and your strong organisational and communication skills. Provide examples of how you've effectively collaborated with other departments to enhance guest experiences.
How to prepare for a job interview at NHS National Services Scotland
✨Showcase Your Leadership Skills
As a Housekeeping Manager, you'll need to demonstrate your ability to lead and develop a team. Be prepared to share specific examples of how you've successfully managed teams in the past, including any training or mentoring initiatives you've implemented.
✨Understand the Importance of Standards
Familiarise yourself with the cleanliness and presentation standards expected in a 4* hotel setting. During the interview, discuss how you ensure these standards are met and maintained, and be ready to talk about your experience with inspections and quality control.
✨Highlight Your Problem-Solving Skills
The role requires excellent problem-solving abilities, especially when it comes to guest satisfaction. Prepare to discuss scenarios where you've resolved issues effectively, particularly those involving guest complaints or operational challenges.
✨Demonstrate Flexibility and Organisation
Given the dynamic nature of hotel operations, it's crucial to show that you can adapt to changing priorities. Share examples of how you've managed scheduling and task allocation in a busy environment, ensuring that all areas of housekeeping run smoothly.
