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- Tasks: Lead and inspire a team while managing daily shop operations.
- Company: Join DEBRA, a charity dedicated to supporting those with Epidermolysis Bullosa.
- Benefits: Enjoy flexible hours, a pension scheme, and generous holiday leave.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Opportunities for apprenticeships and internships available.
The predicted salary is between 18505 - 18505 £ per year.
Make a Difference as Assistant Shop Manager – Lead, Lift, and Inspire in Milngavie!
Location:DEBRA Shop, Milngavie,G62 6PE
Contract:Permanent
Hours:Part-time, 28hours per week (4days out of 7 days per week)
Pay:£12.71 per hour (£18,505.76per annum)
Are you ready to step up and make a real impact?
DEBRA is looking for a proactive and hands-onAssistant Shop Managerto help lead our Milngavieshop.
This is a dynamic role where you will support the Shop Manager, take charge in their absence, and help drive the success of our store – all while raising vital funds for a life-changing cause.
Why DEBRA?
DEBRA is the national charity supporting people affected byEpidermolysis Bullosa (EB)– a painful genetic skin condition. Every item sold helps fund care, support, and pioneering research. Join a team that’s passionate, inclusive, and committed to making a difference.
Your Role:
This is a physically active, customer-facing role with real leadership responsibility. You’ll be:
- Supporting the Shop Manager in daily operations and stepping up when they’re away
- Leading and motivating shop colleagues (volunteers, sales assistants) to create a positive team environment
- Handling stock – sorting, pricing, and moving items (often in high volumes)
- Creating eye-catching displays and maintaining a clean, organised shop floor
- Delivering excellent customer service and encouraging Gift Aid sign-ups
- Managing financial transactions and ensuring shop security
- Ensuring compliance with health & safety and trading standards
What You’ll Bring:
- Retail experience and a passion for customer service
- Strong communication and teamwork skills
- Confidence to lead and manage in the Shop Manager’s absence
- Physical fitness and comfort with manual handling
- A proactive, organised approach and a can-do attitude
What We Offer:
- Auto-enrolment pension with DEBRA contribution
- Life assurance and 24/7 employee assistance programme
- Generous training budget and career development opportunities
- 20 days holiday + bank holidays (pro rata), with long service rewards
- Staff discount and personalised recognition awards
- Opportunities for apprenticeships and internships
Ready to Lead with Purpose?
If you’re looking for a role where you can grow, lead, and make a real difference – we would love to hear from you.
Click ‘Apply’ today and become a key part of the DEBRA Milngavieteam!
DEBRA is a Disability Confident Committed employer.
If you are selected for interview and require any reasonable adjustments to support you through the process, please let us know – we are happy to accommodate your needs.
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Assistant Manager employer: DEBRA International
Contact Detail:
DEBRA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with DEBRA's mission and values. Understanding the charity's focus on supporting those affected by Epidermolysis Bullosa will help you convey your passion for the cause during your interactions.
✨Tip Number 2
Showcase your leadership skills in previous roles. Be prepared to discuss specific examples where you've successfully motivated a team or handled challenges, as this will demonstrate your capability to step up in the Shop Manager's absence.
✨Tip Number 3
Prepare to discuss your customer service experience. Think of instances where you've gone above and beyond for customers, as this role heavily emphasises delivering excellent service and creating a positive shopping environment.
✨Tip Number 4
Be ready to talk about your organisational skills. Since the role involves managing stock and maintaining a clean shop floor, having examples of how you've effectively organised tasks or projects will be beneficial.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and leadership skills. Emphasise any previous roles where you supported management or led a team, as this is crucial for the Assistant Shop Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention specific examples of how you've motivated a team or improved store operations in past roles.
Highlight Relevant Skills: In your application, clearly outline your strong communication and teamwork skills. Provide examples of how you've successfully managed tasks under pressure, especially in a retail environment.
Show Your Commitment to the Cause: Express your enthusiasm for DEBRA's mission in your application. Explain why supporting people affected by Epidermolysis Bullosa resonates with you and how you can contribute to their goals.
How to prepare for a job interview at DEBRA International
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for DEBRA's mission. Talk about why supporting people affected by Epidermolysis Bullosa resonates with you and how you can contribute to their cause.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to motivate others and create a positive work environment, especially in the absence of a manager.
✨Highlight Customer Service Experience
Since this role is customer-facing, be ready to discuss your previous retail experience. Share specific instances where you provided excellent customer service and how you handled challenging situations.
✨Be Ready for Practical Questions
Expect questions related to stock management and shop operations. Think about how you would handle sorting, pricing, and creating displays, as well as ensuring compliance with health and safety standards.
