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For Companies At a Glance
- Tasks: Lead a team, serve customers, and manage stock in a dynamic retail environment.
- Company: Join Toolstation, a fast-growing retailer of tools and building supplies under Travis Perkins plc.
- Benefits: Enjoy 22 days holiday, discounts, a pension scheme, and career development opportunities.
- Why this job: Be part of a fun team, develop your skills, and make a real impact on customer satisfaction.
- Qualifications: No prior retail experience needed; just bring your passion for service and teamwork.
- Other info: Flexible hours and a supportive culture where your personality can shine.
The predicted salary is between 24000 - 36000 £ per year.
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40 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
What You\’ll Do
Retail Supervisor in Sutton Coldfield
40 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You\’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What You\’ll Bring
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of team work. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through
What You\’ll Get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you\’ll receive some of the best benefits in retail.
- 22 days’ holidays + Bank Holidays,
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Wholesale Building Materials
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Retail Supervisor employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Understanding what they offer will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial for a Retail Supervisor, as you'll be leading a team.
✨Tip Number 3
Prepare to discuss how you would handle customer service challenges. Think of specific scenarios where you went above and beyond to ensure customer satisfaction, as this aligns with Toolstation's values.
✨Tip Number 4
Show your enthusiasm for personal development. Mention any relevant training or courses you've completed, and express your eagerness to grow within the company, which is something Toolstation values highly.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Travis Perkins is looking for in a Retail Supervisor. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Retail Supervisor position. Emphasise your customer service skills, teamwork, and any leadership experience you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for retail. Mention specific examples of how you've delivered great customer service or motivated a team in the past, and express your enthusiasm for working at Toolstation.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Passion for Customer Service
As a Retail Supervisor, your role revolves around delivering exceptional customer experiences. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous roles or personal experiences.
✨Demonstrate Teamwork and Leadership Skills
Highlight your ability to work well within a team and motivate others. Discuss any experiences where you’ve taken the lead or supported your colleagues, as this will resonate with the company's focus on teamwork and development.
✨Prepare for Practical Scenarios
Expect questions that may involve real-life scenarios you could face as a Retail Supervisor. Think about how you would handle stock management, customer complaints, or team motivation, and be ready to discuss your thought process.
✨Emphasise Your Reliability and Flexibility
The job description mentions the importance of being reliable and flexible. Be sure to convey your commitment to being present when needed and your willingness to adapt to various situations, which is crucial in a retail environment.
