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For Companies At a Glance
- Tasks: Manage the repair process, ensuring efficiency and quality from start to finish.
- Company: CSN Collision is a leader in vehicle repair, helping over 200,000 Canadians annually since 2002.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team focused on safety, quality, and continuous improvement in the automotive industry.
- Qualifications: 2-3 years in automotive repair, valid driver's license, and proficiency in relevant software required.
- Other info: CSN values diversity and offers an inclusive workplace for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
About CSN Collision
CSN Collision safely repairs more than 200,000 vehicles a year, helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like-new condition. Since 2002, CSN has grown to become the leader in collision repair with over 400 collision repair centres across Canada, the USA, and Italy.
Summary
The role of the Production Coordinator is to manage the repair process from start to finish. As a Production Coordinator, you will collaborate with all departments within the collision facility to facilitate an efficient repair process. Your main goal is to ensure a safe, efficient, and high-quality completed product.
Primary Objectives of the Role
- Coordinate repairs from start to finish.
- Maintain a sense of urgency regarding target completion.
- Adapt to changing priorities and moving targets.
- Keep technician staff efficient, track efficiencies, and ensure proper work division to maximize throughput.
- Ensure technicians have the necessary resources to proceed with repairs.
- Plan scheduled repairs proactively, prepare technical staff, stage parts, and select paint codes/variants.
- Collaborate with all departments for smooth repair flow.
- Understand performance KPIs (Touch time, Cycle Time).
- Focus on process improvements to eliminate bottlenecks.
- Conduct production or pitch meetings with technical staff to set expectations and guide repair flow and targets.
- Prioritize repairs to meet shop targets.
- Assist with supplements according to shop policies.
- Research repairs against OEM procedures and provide documentation to technicians.
- Hold regular meetings with front-end staff to review WIP status and communicate delays or progress to insurers and customers.
- Engage estimators with the technical team to improve estimating skills.
- Monitor shop safety and ensure compliance with health and safety guidelines.
- Maintain shop cleanliness and proper disposal of waste and hazardous materials.
- Perform quality control checks throughout the repair process to ensure estimates are met.
- Participate in scheduling to balance workload effectively.
- Ensure vehicles are stored safely, covered, and locked as required.
- Arrange sublet services such as calibrations, tinting, PDR, wheel repairs, alignments, and film applications.
- Identify opportunities for advanced repair planning (ARP).
Job-Related Technical Knowledge
- Use Mitchell Connect and Audatex software.
- Understand the repair process flow in the shop.
- Have in-depth knowledge of OEM repair procedures.
- Follow health and safety guidelines thoroughly.
Qualifications and Experience
- Up-to-date compliance training (AODA, WHMIS, Worker Health and Safety Awareness, Workplace Violence and Harassment, PIPEDA).
- Experience with Mitchell Connect and Audatex (additional systems may be added).
- 2-3 years of experience in the automotive or collision repair industry.
- Valid Class 5 Driver\’s License.
- Knowledge of insurance DRP practices and guidelines.
- I-CAR training (specific type to be specified).
- Proficiency in Microsoft Office Suite and relevant software.
- Professional appearance and excellent customer service skills.
- Experience with advanced repair planning systems.
Disclaimer: This job description may not include all duties and responsibilities and will evolve as CSN continues to grow.
CSN is an Equal Employment Opportunity employer. We value diversity and are committed to creating an inclusive environment. We accommodate applicants\’ needs throughout the recruitment process.
Join Our Team
If you are passionate, skilled, and dedicated, and want to be part of a collaborative, high-performing team, we encourage you to apply. Your background and experience should align with our needs, and we will contact you when suitable opportunities arise.
By applying, you join our talent community and give us the chance to connect with you in the future. We appreciate your interest in CSN Collision and look forward to potentially working together.
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Production Coordinator employer: CSN Collision
Contact Detail:
CSN Collision Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Coordinator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like Mitchell Connect and Audatex. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Understand the key performance indicators (KPIs) relevant to the role, such as Touch Time and Cycle Time. Being able to discuss how you can positively impact these metrics will demonstrate your readiness for the position.
✨Tip Number 3
Showcase your ability to adapt to changing priorities by preparing examples from your past experiences. Highlighting your flexibility and problem-solving skills will resonate well with the hiring team.
✨Tip Number 4
Engage with the collision repair community online, whether through forums or social media groups. Networking with professionals in the industry can provide insights and potentially lead to referrals for the Production Coordinator role.
We think you need these skills to ace Production Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Production Coordinator position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the automotive or collision repair industry. Mention specific roles where you coordinated processes, managed teams, or improved efficiencies, as these are crucial for the role.
Showcase Technical Knowledge: Demonstrate your familiarity with relevant software like Mitchell Connect and Audatex. If you have I-CAR training or knowledge of OEM repair procedures, be sure to include this information to strengthen your application.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Discuss how your skills align with CSN Collision's objectives and your commitment to maintaining high-quality standards in the repair process.
How to prepare for a job interview at CSN Collision
✨Know the Repair Process
Familiarise yourself with the entire repair process flow in a collision facility. Be prepared to discuss how you would manage repairs from start to finish, ensuring efficiency and quality.
✨Demonstrate Your Technical Knowledge
Showcase your understanding of OEM repair procedures and your experience with software like Mitchell Connect and Audatex. This will highlight your technical expertise and readiness for the role.
✨Emphasise Collaboration Skills
Since the role requires working closely with various departments, be ready to provide examples of how you've successfully collaborated in past roles. Highlight your ability to facilitate smooth communication and workflow.
✨Prepare for Safety and Compliance Questions
Given the importance of health and safety in this role, be prepared to discuss your knowledge of safety guidelines and compliance training. Mention any relevant certifications or training you've completed.
