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- Tasks: Join us as a Mobile Merchandiser, restocking and cleaning vending machines across Birmingham.
- Company: Selecta is Europe's leading provider of self-serve coffee and convenience food.
- Benefits: Enjoy 25 days holiday, competitive pay, and a company van for work travel.
- Why this job: Be part of a diverse team creating joyful moments for customers every day.
- Qualifications: No specific experience needed, just a passion for customer service and teamwork.
- Other info: Training provided, with opportunities for career development and certifications.
The predicted salary is between 22000 - 30000 £ per year.
Mobile Merchandiser/ Vending Operative – Fresh Food – Birmingham
Selecta Birmingham, England, United Kingdom
Mobile Merchandiser/ Vending Operative – Fresh Food – Birmingham
Selecta Birmingham, England, United Kingdom
2 days ago Be among the first 25 applicants
This range is provided by Selecta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Merchandiser/Vending Operative to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
About Selecta
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Responsibilities
- To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time
- To complete all the relevant stock and cash controls across the machine base and on the company vans.
- To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk
- To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs
- To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers
- To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner
- To complete regular audits and quality checks on Retail Merchandisers\’ machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager
- To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager
Requirements
- Be able to provide training to new starters
- Be able to complete audits and quality checks
- Always follow all Health & Safety regulations
- Be flexible and responsive to changes
- High level of customer care and always be presentable
Applicants must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV.
In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.
Benefits
Benefits received as a Joy Ambassador
- 25 days holiday pa + bank holidays
- Life assurance of 2x yearly salary
- Most of our shifts are 5 days per week – 5 in 7
- Competitive pay rates- we pay more than our competitors in almost all locations
- Training provided, you\’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
- Security of 5-weeks paid sick leave
- Development opportunities available and clearly mapped career paths
- Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
- Company phone provided
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
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Mobile Merchandiser/ Vending Operative - Fresh Food - Birmingham employer: Selecta
Contact Detail:
Selecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Merchandiser/ Vending Operative - Fresh Food - Birmingham
✨Tip Number 1
Familiarise yourself with the vending and fresh food industry. Understanding the latest trends and customer preferences can give you an edge during interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Highlight your customer service skills. Since this role involves direct interaction with clients, be prepared to discuss any previous experiences where you provided excellent service or resolved customer issues.
✨Tip Number 3
Demonstrate your flexibility and adaptability. This job requires visiting multiple sites and responding to changes quickly, so share examples of how you've successfully managed similar situations in the past.
✨Tip Number 4
Prepare to discuss health and safety regulations. Since you'll be handling food and operating machines, having a solid understanding of hygiene standards and safety protocols will show that you're a responsible candidate.
We think you need these skills to ace Mobile Merchandiser/ Vending Operative - Fresh Food - Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to customer service, vending operations, and any previous roles that involved training or audits. Use keywords from the job description to align your skills with what Selecta is looking for.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Selecta and how your background makes you a great fit for the Mobile Merchandiser position.
Highlight Customer Care Skills: Since the role requires a high level of customer care, provide examples in your application of how you've successfully interacted with customers in the past. This could include resolving complaints or providing exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Selecta
✨Show Your Customer Service Skills
As a Mobile Merchandiser/Vending Operative, you'll be the face of the company at various client sites. Be prepared to discuss your previous customer service experiences and how you handle different situations with clients. Highlight any instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility and Adaptability
This role requires visiting multiple sites and adapting to different environments. Share examples from your past where you successfully adapted to changes or unexpected challenges. This will show that you're ready for the dynamic nature of the job.
✨Emphasise Hygiene and Safety Awareness
Given the importance of hygiene in food handling, be ready to discuss your understanding of health and safety regulations. Mention any relevant training or certifications you have, such as Food Hygiene or Health and Safety, to demonstrate your commitment to maintaining high standards.
✨Prepare for Practical Scenarios
You may be asked about how you would handle specific situations, like fixing a vending machine fault or dealing with a customer complaint. Think through these scenarios beforehand and be ready to explain your thought process and problem-solving skills during the interview.
