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For Companies At a Glance
- Tasks: Engage with customers, handle inquiries, and support the sales team.
- Company: Stratstone BMW Leeds is a leading automotive retailer focused on exceptional customer experiences.
- Benefits: Enjoy 33 days holiday, birthday off, discounts, and career growth opportunities.
- Why this job: Join a fun, innovative team that values personal growth and customer satisfaction.
- Qualifications: Experience in administration and customer service with excellent organisational skills.
- Other info: Be part of a supportive culture that celebrates long service and community involvement.
The predicted salary is between 19109 - 19109 £ per year.
Stratstone
BMW Leeds
We offer a basic salary of £19,109.60, along with benefits such as pension, life assurance, 33 days holiday (including bank holidays), and exclusive company discounts on used car purchases, leasing deals, and aftersales services.
Are you a people person who is passionate about putting the customer first?
As a Receptionist, you’ll engage with customers, build rapport, and ensure a smooth introduction to the sales team.
You’ll communicate genuinely and effortlessly, focusing on delivering industry-leading customer care and satisfaction.
Responsibilities of the Receptionist include:
- Handling telephone inquiries professionally and directing calls appropriately
- Welcoming customers to the dealership and assisting them courteously
- Maintaining the customer-facing areas and dealership diary, along with other administrative duties
Qualifications needed:
- Experience in administration and customer service
- Excellent organizational skills
- Good telephone manner
Benefits of working at Stratstone:
- Enjoy 33 days of annual leave, including bank holidays
- Celebrate your birthday with an extra day off
- Supportive family leave policies
- Paid day off to volunteer
- Recognition for long service milestones
- Opportunities for training and career growth
- Cycle to work scheme
- High street discounts
- Internal referral rewards
At Lithia UK, our success is driven by our people. As a leading automotive retailer globally, we are committed to transforming transportation and delivering exceptional customer experiences. Our core values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun—guide our work. Join us to be part of a team that values innovation, personal growth, and collective success. Ready to make an impact? We’d love to have you with us on this journey.
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Host employer: Stratstone
Contact Detail:
Stratstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the services offered by StratstoneBMW. Understanding their products and customer service approach will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by role-playing common customer scenarios. This will prepare you to demonstrate your ability to handle inquiries and build rapport with customers, which is crucial for the Host position.
✨Tip Number 3
Network with current or former employees of StratstoneBMW on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule or diary management plan for a busy reception area. This practical demonstration can set you apart and highlight your suitability for the role.
We think you need these skills to ace Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Host position. Tailor your application to highlight relevant experience in customer service and administration.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to engage with people. Mention specific examples from your past experiences that demonstrate your skills in handling inquiries and building rapport.
Highlight Relevant Experience: In your CV, emphasise any previous roles in administration or customer service. Use bullet points to clearly outline your achievements and how they relate to the responsibilities of the Host role at StratstoneBMW.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Stratstone
✨Show Your People Skills
As a Host, you'll be engaging with customers constantly. Make sure to demonstrate your ability to connect with people during the interview. Share examples of how you've built rapport in previous roles and highlight your passion for customer service.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or manage multiple inquiries at once. Practising your responses will help you feel more confident and articulate during the interview.
✨Know the Company Values
Familiarise yourself with Stratstone's core values: Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of delivering exceptional customer experiences.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance will show that you take the opportunity seriously and respect the company's culture.
