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- Tasks: Assist servers in delivering luxury food and beverage service on board.
- Company: Join a prestigious cruise line known for exceptional hospitality and experiences.
- Benefits: Enjoy travel opportunities, competitive pay, and a vibrant work environment.
- Why this job: Be part of a dynamic team, enhance your skills, and create memorable guest experiences.
- Qualifications: Previous experience in fine dining or luxury settings is preferred; STCW certification required.
- Other info: Must be physically fit and able to participate in emergency procedures.
Server Assistant (Shipboard)
Department: Restaurant
Employment Type: Fixed Term Contract
Location: Shipboard
Reporting To: Restaurant Supervisor
Description
Essential Duties
- Provides luxury food and beverage service to guests courteously and professionally and willing to take initiative in delivering empowered hospitality
- Speaks confidently about Food and Beverage items with guests
- Anticipates the needs of guests and Ladies and Gentlemen by ensuring all supplies are readily available before and during service. Maintains a clean, safe and accident-free environment, and immediately responds to the needs of all guests and fellow Ladies and Gentlemen
- Sets up, cleans, and breaks down restaurant and bar venues, as well as maintains equipment, supplies, and goods in all work areas. Reports any issues to management
- Transports food, supplies and materials between galleys, restaurants and other food venues
- Polishes china, glass and silver
- Retrieves and delivers Food and Beverages from Bars and Galleys to guests’ tables, including describing items and answering questions about items
- Adheres to sanitation and cleaning plans throughout all venues. Assists with inspection and proper preparation for internal and official Health and cleanliness
- Assists with inventory processes including requisitions and receiving
- Ensures compliance with Public Health and all Safety and Labor Regulations
Qualifications
- Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position
- Good knowledge and experience in Public Health rules and regulations related to USPH and HACCP
- Previous Assistant Waiter or Waiter experience in a five-star restaurant or onboard a luxury cruise restaurant environment
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The Lady or Gentleman must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- All Yacht Ladies and Gentlemen must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
- All Yacht Ladies and Gentlemen must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
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Server Assistant (Shipboard) employer: The Ritz-Carlton Yacht Collection
Contact Detail:
The Ritz-Carlton Yacht Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server Assistant (Shipboard)
✨Tip Number 1
Familiarise yourself with luxury food and beverage service standards. Understanding the nuances of high-end dining will help you stand out during interviews, as you'll be able to demonstrate your knowledge and passion for providing exceptional service.
✨Tip Number 2
Practice your communication skills, especially in English. Since you'll be interacting with guests and team members, being articulate and confident will make a great impression and show that you're ready for the role.
✨Tip Number 3
Gain experience in a fast-paced environment, such as a busy restaurant or bar. This will not only enhance your ability to multitask but also prepare you for the dynamic nature of working on a ship.
✨Tip Number 4
Network with professionals in the hospitality industry. Attend events or join online forums where you can connect with others who have experience in cruise ship roles. They may provide valuable insights or even refer you to opportunities at StudySmarter.
We think you need these skills to ace Server Assistant (Shipboard)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Server Assistant position. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in food and beverage service, particularly in luxury settings or cruise environments. Use specific examples to demonstrate your skills in providing excellent customer service.
Showcase Your Skills: Mention any certifications related to food safety, such as STCW or HACCP, and highlight your ability to communicate effectively in English. This is crucial for a role that involves interacting with guests and team members.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss why you are a good fit for the Server Assistant position and how your values align with their commitment to luxury service.
How to prepare for a job interview at The Ritz-Carlton Yacht Collection
✨Know Your Menu
Familiarise yourself with the food and beverage items offered by the restaurant. Being able to confidently describe dishes and answer questions will impress your interviewers and show that you're ready to engage with guests.
✨Demonstrate Initiative
During the interview, share examples of how you've taken initiative in previous roles. This could include anticipating guest needs or improving service efficiency, which aligns perfectly with the luxury service expectations of this position.
✨Emphasise Teamwork
Highlight your ability to work well in a team, especially in a fast-paced environment like a shipboard restaurant. Discuss experiences where you supported colleagues or contributed to a positive team atmosphere.
✨Showcase Your Physical Readiness
Be prepared to discuss your physical capabilities, as the role requires standing for long periods and lifting heavy items. Mention any relevant experience that demonstrates your fitness for the job, such as working in busy restaurants or similar environments.
