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- Tasks: Create unforgettable customer experiences while showcasing luxury beauty products.
- Company: Join Harrods, a world-renowned luxury department store with a unique shopping experience.
- Benefits: Enjoy a competitive salary, commission, and exclusive discounts across the store.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and personal growth.
- Qualifications: Retail, hospitality, or beauty experience is essential; passion for customer service is a must.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 20000 - 30000 £ per year.
In this role you will be responsible for providing world class customer service, and demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer requirements. You\’ll also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance.
Please note, due to the location of this role, all successful applicants will need to provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass. Due to the current unprecedented demand on the Airport ID unit, new airside pass applications are currently taking approximately 5 months from point of application. Further details regarding timeframes will be provided at interview stage.
With a background in customer service within retail, our expectations, standards and pace will stretch and develop you. We\’re a friendly team that works together and shares the pressures, but don\’t under-estimate the challenges. Ours is a fast-paced environment and you\’ll need:
- Previous experience in retail.
- A genuine interest and passion for Harrods.
- Self-motivated to learn and develop your product and industry knowledge.
- An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills.
- A strong ability to work within a team.
- Great organisational skills to keep the shop floor running smoothly.
- Ability to work morning and evening shifts as well as weekends.
Our team are now looking for a passionate Sales Associate to join Harrods International at Heathrow Airport. Harrods is one of the world\’s leading luxury department stores and we\’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world\’s most inspiring shopping experiences.
Our Promise to You Help us make the impossible possible for our customers and we\’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You. Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
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Sales Associate employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with the latest beauty trends and products. Being knowledgeable about the brands and items available at Harrods will not only impress during your interview but also show your genuine passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on creating a memorable experience, as this is key to the role of a Beauty Consultant at Harrods.
✨Tip Number 3
Showcase your sales abilities by setting personal sales targets and tracking your progress. This will demonstrate your ambition and dedication to achieving sales goals, which is crucial for this position.
✨Tip Number 4
Engage with Harrods' social media platforms to understand their brand voice and customer interactions. This insight can help you align your approach with their values and culture, making you a more attractive candidate.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Harrods is looking for in a Sales Associate. Highlight your relevant experience in retail, hospitality, or beauty that aligns with their expectations.
Tailor Your CV: Customise your CV to reflect your skills and experiences that are most relevant to the role. Emphasise your customer service experience and any sales achievements to demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and retail. Mention specific examples of how you've provided exceptional customer service and how you can contribute to creating memorable experiences at Harrods.
Showcase Your Personality: In your application, let your personality shine through. Harrods values authenticity, so share what makes you unique and how your individual strengths can enhance their team culture.
How to prepare for a job interview at Harrods
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with beauty products and how they have impacted you, as this will demonstrate your genuine interest in the role.
✨Understand the Brand
Research Harrods and its beauty department thoroughly. Familiarise yourself with their luxury brands and unique offerings, such as the champagne bar and interactive playtables, so you can speak confidently about how you would enhance the customer experience.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns with the expectations of a Beauty Consultant at Harrods.
✨Dress to Impress
Since appearance is important in the beauty industry, ensure you dress professionally and stylishly for the interview. This not only shows that you take the opportunity seriously but also reflects your understanding of the brand's high standards.
