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- Tasks: Provide exceptional customer service and maintain a clean, organised shop.
- Company: Join COOK, a family-owned B Corp dedicated to food, community, and sustainability.
- Benefits: Enjoy paid breaks, birthday leave, staff discounts, and team events.
- Why this job: Be part of a welcoming team that values collaboration and personal growth.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours with 14 hours per week, including Saturdays.
Retail Team Member – Fulham
Location:Fulham
Hours:14 Hours Per Week- Including Saturday
Pay rate :£13.85 Per Hour (Yes, this includes paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team. We’re looking for remarkable people to join us who can host customers in the shop just like they would at home.
The Role
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Offer remarkable service, the customer is always more important than anything else you are doing.
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Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
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We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
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Be a whizz on the till. Operate it efficiently and accurately.
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Understand the shop paperwork, necessary legal checks and their purpose.
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Open up the shop. Close the shop and cash up.
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Check in deliveries and placing orders, assist with stock taking as required.
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Look smart with apron, and name badge on at all times.
Good to Have
If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.
Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.
Other bits
If you tick most of these boxes but not all—don’t stress. We’re all about potential.
Excellent Benefits including
- Paid breaks
- Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
- staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks.
- Team meals , events & away days
- Be part of a B-Corp-certified business that values sustainability, people, and the community.
And many more ‿.
What Cook is About
We’re a proudly independent, family-owned B Corp, which basically means we care. Alot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.
Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.
£13.55 for the engagement period.
INDFP
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Retail Team Member Fulham employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Fulham
✨Tip Number 1
Familiarise yourself with COOK's values and mission. Understanding their commitment to community and sustainability will help you connect with the team during your interview, showing that you share their passion.
✨Tip Number 2
Prepare to discuss your customer service experiences. Even if you haven't worked in retail before, think of times when you've provided excellent service or helped someone in a meaningful way, as this will demonstrate your potential.
✨Tip Number 3
Practice your till operation skills. If you have access to a point-of-sale system, get comfortable with it. Being able to confidently handle transactions will impress your interviewers and show you're ready for the role.
✨Tip Number 4
Engage with the local community. Attend events or visit the shop to get a feel for the atmosphere and customer interactions. This will not only give you insights but also show your genuine interest in being part of the Fulham community.
We think you need these skills to ace Retail Team Member Fulham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what COOK is looking for in a Retail Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail or customer-facing roles. Use specific examples that demonstrate your ability to provide excellent service and work in a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for food and community. Mention why you want to work at COOK and how you align with their values of sustainability and care.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since this role is in a food business, expressing your enthusiasm for food and cooking can really set you apart. Share any personal experiences or favourite dishes that resonate with the company's values.
✨Demonstrate Customer Service Skills
Highlight any previous experience in customer-facing roles, even if it's informal. Discuss how you would ensure customers feel welcomed and valued, as this is crucial for the Retail Team Member position.
✨Be Prepared to Discuss the Role
Familiarise yourself with the responsibilities listed in the job description. Be ready to explain how you would handle tasks like operating the till, maintaining shop cleanliness, and assisting with stock management.
✨Emphasise Teamwork and Community Spirit
COOK values collaboration and community involvement. Share examples of how you've worked well in a team or contributed to your community, showing that you align with their mission and culture.
