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- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with a focus on customer satisfaction.
- Company: Join DPD UK, a leading parcel delivery company committed to sustainability and innovation.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts at hundreds of retailers.
- Why this job: Be the face of DPD, work in a dynamic environment, and grow your career with us.
- Qualifications: Must have a full UK driving licence and excellent customer service skills.
- Other info: Opportunities for development and promotion within a supportive team culture.
Collection and Delivery Driver – 3.5 Tonne
DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions. We aim to be the most sustainable delivery company in the UK, delivering the best service using cutting‑edge technology and investing in our people.
- Contract: Fixed Term Contract until 12th January 2026
- Location: DPD Newtown
- Salary: £13.00ph – overtime paid at an enhanced rate
- Shift Pattern: 4 days on, 3 days off (4 from 7)
- Hours of Work: 08:00 – 18:00
DPD is a Disability Confident Employer.
Job Description
As a Collection and Delivery Driver you will be the face of DPD, ensuring customer satisfaction through reliable parcel collection and delivery.
- Serve as the first point of contact for customers, providing exceptional service when collecting or delivering parcels.
- Start each shift at the depot, load parcels efficiently into your 3.5‑tonne van.
- Follow the daily delivery schedule and manage your route to meet timing requirements.
- Operate and maintain the van safely, adhering to all traffic laws and company policies.
- Accurately scan and record parcel information using handheld devices.
- Collect signatures and other proof of delivery from customers.
- Report any delivery issues, vehicle problems or customer concerns promptly to your supervisor.
- Maintain a clean, organized van and conduct daily vehicle checks, reporting maintenance needs.
- Adapt delivery approach to changing weather conditions.
- Collaborate with depot staff and other drivers for smooth operations and efficient parcel sorting.
- Wear the provided uniform and personal protective equipment (PPE) at all times.
- Demonstrate DPD’s core DNA values: Honesty, Respect, Passion, Flexibility, Caring and Accountability.
Qualifications
To be considered for the role you must have:
- Full UK driving licence with at least 12 months of regular driving experience.
- Ability to lift, load and carry parcels weighing up to 30 kg.
- Excellent time‑management and organisational skills.
- Good physical fitness to meet the demands of the role.
- Basic computer skills and proficiency in using handheld devices.
- Comfortable working in various weather conditions and familiar with local roads and geography.
- Strong customer‑service orientation, flexibility, friendliness and professionalism.
- Capacity to work independently and as part of a team.
- Problem‑solving and multi‑tasking abilities.
- Willingness to work to deadlines and go above and beyond the expected.
Additional Information
We recognise that our people are at the heart of our business. In addition to competitive pay, we offer these benefits:
- Free onsite car parking for all employees.
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members.
- Health Kiosks visiting every location.
- Vitality at Work program.
- Discounts from a range of retailers, including up to 5 % off supermarket shopping.
If you identify with our values and can help us deliver on our promises, then this is the job for you – apply today.
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Familiarise yourself with the local area and road networks. Knowing the quickest routes and potential traffic hotspots can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with DPD staff or during the application process. Being friendly and approachable can make a lasting impression, as this role heavily relies on excellent customer interaction.
✨Tip Number 3
Prepare to discuss your experience with handling deliveries and managing schedules. Be ready to share specific examples of how you've successfully navigated challenges in previous driving roles, as this will highlight your problem-solving abilities.
✨Tip Number 4
Show your commitment to safety and vehicle maintenance. Be prepared to talk about how you ensure your vehicle is in top condition and how you adhere to traffic laws, as this reflects your professionalism and responsibility as a driver.
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience and customer service skills. Emphasise any previous roles where you managed deliveries or worked in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and DPD's commitment to customer satisfaction. Mention specific examples of how you've provided excellent service in past positions.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as time management, problem-solving, and physical fitness. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at DPD UK
✨Know the Company Values
DPD places a strong emphasis on their core values: Honesty, Respect, Passion, Flexibility, Caring, and Accountability. Make sure to understand these values and think of examples from your past experiences that demonstrate how you embody them.
✨Demonstrate Customer Service Skills
As a Collection and Delivery Driver, you'll be the face of the company. Prepare to discuss how you've provided exceptional customer service in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Local Geography
Having a good knowledge of local roads and geography is crucial for this role. Before the interview, review maps or use navigation apps to familiarise yourself with the area around Newtown. This will show your preparedness and understanding of the job requirements.
✨Prepare for Practical Questions
Expect questions about how you would handle various scenarios on the job, such as dealing with delivery issues or managing your route efficiently. Think through potential challenges you might face and how you would resolve them, showcasing your problem-solving skills.
