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For Companies At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Iceland Foods is a leading retailer known for its frozen food and exceptional service.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, enjoy the open road, and make a real difference in customers' lives.
- Qualifications: Must have a valid driving licence (3+ years) and excellent people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
The predicted salary is between 24000 - 33600 £ per year.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest ways to get around will not only help you deliver efficiently but also impress your potential employer with your initiative.
✨Tip Number 2
Practice your customer service skills. Since you'll be the face of Iceland Foods, being friendly and approachable is key. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show your teamwork spirit! Be ready to discuss examples of how you've worked well in a team before. This will demonstrate that you're not just a great driver, but also a supportive colleague.
✨Tip Number 4
Be prepared for a flexible schedule. Since shifts can start early or finish late, showing that you're adaptable and willing to work different hours can set you apart from other candidates.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role involves delivering shopping and providing exceptional customer service, make sure to emphasise your interpersonal skills and any previous experience in customer-facing roles. Use specific examples to demonstrate how you've successfully interacted with customers.
Showcase Team Player Attitude: Iceland Foods values teamwork, so mention any experiences where you collaborated with others to achieve a common goal. Highlight your willingness to assist in various store operations, such as jumping on the checkout or helping with stock.
Detail Your Driving Experience: Clearly state your driving experience, including how long you've held your licence and any relevant driving jobs you've had. Mention your ability to handle a hectic workload and navigate different routes efficiently.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for the Home Delivery Driver position. Use keywords from the job description, such as 'self-starter', 'customer-first', and 'team player', to align your application with what Iceland Foods is looking for.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations, not just driving.
✨Be Ready for a Fast-Paced Environment
Iceland Foods is looking for self-starters who can juggle a hectic workload. During the interview, express your ability to manage time effectively and handle multiple tasks. You might want to share specific instances where you've thrived under pressure.
✨Know the Company and Its Values
Research Iceland Foods and understand their mission and values. Being able to articulate why you want to work for them and how you align with their customer-first approach will show your genuine interest in the role and the company.
