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For Companies At a Glance
- Tasks: Manage a diverse portfolio of commercial clients and their insurance needs.
- Company: Join Aon, a global leader in insurance brokerage with a commitment to better decision-making.
- Benefits: Enjoy hybrid work flexibility, comprehensive benefits, and two Global Wellbeing Days each year.
- Why this job: Experience a dynamic work environment with opportunities for professional growth and a supportive culture.
- Qualifications: Good communication skills and awareness of FCA principles; training provided for Acturis knowledge.
- Other info: Aon values inclusivity and offers various working style solutions to support your wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
Account Handler – Commercial Insurance, Glasgow
Do you thrive in a client-focused environment where delivering exceptional service is at the heart of everything you do?
Are you ready to apply your commercial insurance expertise with a global leader and take the next step in your career?
This hybrid role offers the flexibility to work both virtually and from our Glasgow office.
You\’ll be managing a portfolio of commercial clients, each presenting distinct risk profiles and a broad mix of insurance needs. Working in a high-volume team within the commercial business sector, means engaging with a wide range of clients and challenges-making every day varied and rewarding.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
We deal with a wide variety of risks, managing a varied portfolio of clients with exposure to a wide variety of products.
- To work closely with Appointed Representatives to ensure the highest level of service to each assigned Client in line with the agreed Service Levels and KPI\’s
- Develop and maintain strong relationships with Appointed Representatives to facilitate smooth brokerage operations
- Comply with regulatory and other standards as directed by line management
- Process and manage transactions, ensuring accuracy and compliance with company policies and industry regulations
- Work with internal teams to resolve issues and enhance service delivery
- Manage your own book of business, dealing with clients through the full renewal cycle to provide consistency of service
- Participate in continuous professional development
- Consider improvements in Client risk & insurance programme design
- Negotiate with insurers to secure renewal terms, process Mid Term adjustments and cover extensions when required and deal with day-to-day enquiries
- Identify revenue development opportunities on allocated Client accounts and make recommendations to Appointed Representatives
- Professionally represent Aon, demonstrating an understanding of Corporate objectives
How this opportunity is different
By joining Aon, you will become part of one of the world\’s leading insurance brokers with offices all around the world. We offer a wide-ranging benefits package and will recognise and support ways to balance your personal needs alongside the needs of our business. You will work closely with colleagues in our Glasgow office as well as those around the UK.
Skills and experience that will lead to success
- Good awareness of FCA principles and Aon\’s own Principles and Procedures
- Good level of technical knowledge in all commercial risks
- Good communication skills
- Acturis knowledge preferred but not essential as training will be provided
- Very organised, with the ability to prioritise so work is delivered accurately and on time
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two \”Global Wellbeing Days\” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
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Account Handler - Commercial Insurance employer: Virginia Tech
Contact Detail:
Virginia Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Commercial Insurance
✨Tip Number 1
Familiarise yourself with the FCA principles and Aon's own procedures. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and regulatory standards, which is crucial for the role.
✨Tip Number 2
Network with current or former employees of Aon, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Brush up on your negotiation skills, as you'll need to negotiate renewal terms and adjustments with insurers. Consider role-playing scenarios with a friend or mentor to build confidence in this area.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you've successfully managed client relationships or resolved complex issues. This will showcase your ability to handle the varied challenges presented by the role.
We think you need these skills to ace Account Handler - Commercial Insurance
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Handler in Commercial Insurance. Familiarise yourself with the key skills and experiences mentioned in the job description, such as client management and knowledge of FCA principles.
Tailor Your CV: Customise your CV to highlight relevant experience in commercial insurance. Emphasise your communication skills, organisational abilities, and any specific knowledge of insurance products or regulations that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service and your understanding of the insurance industry. Mention how your previous experiences have prepared you for managing a diverse portfolio of clients and how you can contribute to Aon's objectives.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance sector.
How to prepare for a job interview at Virginia Tech
✨Understand the Company Culture
Before your interview, take some time to research Aon's values and culture. Understanding their commitment to inclusivity and client service will help you align your answers with what they value most.
✨Showcase Your Technical Knowledge
Be prepared to discuss your understanding of commercial insurance and FCA principles. Highlight any relevant experience you have managing diverse client portfolios and how you've navigated complex insurance needs.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with clients and internal teams, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've effectively communicated in challenging situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle client relationships. Think of specific scenarios where you've successfully managed client expectations or resolved issues, as these will showcase your skills effectively.
