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For Companies At a Glance
- Tasks: Join us as a General Assistant, serving customers and keeping our store stocked.
- Company: Chelmsford Star Co-operative Society has been serving the community since 1867.
- Benefits: Enjoy flexible hours, colleague discounts, and 28 days of annual leave.
- Why this job: Be part of a supportive team that values customer experience and community impact.
- Qualifications: No specific experience needed, just a passion for great service and teamwork.
- Other info: Must be over 18 to sell alcohol and lottery tickets.
About The Role
As a General Assistant, you will be at the forefront of our convenience stores, providing excellent customer service. Your responsibilities will include working at the checkouts, replenishing stock, assisting customers, and promoting the benefits of membership. We are an integral part of our local community, and our stores are open to meet the needs of the community.
About You
We do not require specific experience, but customer service experience is a plus. You should be able to demonstrate the following:
- You are over the age of 18 to be eligible for the sale of alcohol and lottery tickets.
- A desire to provide a great customer experience.
- Excellent communication and listening skills.
- A willingness to work as part of a team, contributing to the success of the store.
- Reliability in being punctual and well-presented at work.
About Us
About Us:
Chelmsford Star Co-operative Society Ltd was established in 1867, following a meeting of workers from a local ironworks, 23 years after the founding of the first Co-operative Society. We began trading in a small shop on Tindal Street, Chelmsford, and later merged with the Braintree and West Essex Co-operative in the late 1960s.
The Society provides goods and services throughout Mid Essex to both members and customers. Our family of businesses includes food, travel, funerals, and department stores.
- 28 days of annual leave (including bank holidays) (Pro-rata).
- Auto-enrollment pension scheme.
- Colleague discount across the Society divisions.
- Flexible working hours.
- Death in Service Benefit.
- Free tea and coffee during rest breaks.
Chelmsford Star Co-operative Society Ltd. is committed to ensuring that our recruitment process is as fair and inclusive as possible for everyone.
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General Assistant employer: Chelmsford Star Co-op
Contact Detail:
Chelmsford Star Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the local community and the specific needs of the customers who frequent our stores. This knowledge will help you connect better with customers and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to listen actively and respond appropriately is key in a customer-facing role, so honing these skills will give you an edge.
✨Tip Number 3
Show your enthusiasm for teamwork by participating in group activities or volunteering. Highlighting your ability to work well with others during the interview can set you apart from other candidates.
✨Tip Number 4
Be punctual and presentable when attending any interviews or meetings related to the job. First impressions matter, and demonstrating reliability and professionalism can significantly influence the hiring decision.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a General Assistant. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise your communication skills, teamwork, and reliability, as these are key attributes for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Chelmsford Star Co-operative Society Ltd and how you can contribute to their community-focused mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chelmsford Star Co-op
✨Show Your Customer Service Skills
Since the role of a General Assistant revolves around customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to help a customer.
✨Demonstrate Team Spirit
This position requires working as part of a team, so be ready to discuss your experiences in collaborative environments. Share specific instances where you contributed to a team's success or helped resolve conflicts.
✨Be Punctual and Presentable
Reliability is key in this role. Make sure to arrive on time for your interview and dress appropriately. This shows that you understand the importance of being punctual and well-presented in a customer-facing job.
✨Express Your Community Connection
As the company values its role in the local community, express your enthusiasm for being part of it. Share any personal connections you have with the area or how you can contribute positively to the community through your work.
