Relief security officer

Relief security officer

Wrexham Full-Time No home office possible
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At a Glance

  • Tasks: As a Relief Security Officer, you'll patrol, deter crime, and respond to incidents in retail settings.
  • Company: Join Argenbright Security Europe Limited, a leader in bespoke security solutions with a rich history.
  • Benefits: Enjoy perks like flexible wages, employee recognition rewards, and ongoing training opportunities.
  • Why this job: Be part of a team that values authenticity, collaboration, and making a real impact in security.
  • Qualifications: Must have a valid SIA licence; previous experience is a plus but not required as training is provided.
  • Other info: This role offers varied hours and competitive pay between £12.21 - £15.00 per hour.

Overview

Location: Wrexham

Hours: Varied as this will be relief

Shift Pattern: Varied as this will be relief

Hourly Rate: Site dependant between £12.21 – £15.00 per hour

Responsibilities

The best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and tailor the approach to effectively reduce risk. As a Retail Security Officer, you will provide visible deterrence, respond to incidents, complete incident reports and collaborate with local authorities. You will carry out guarding responsibilities in-store, such as:

  • Patrolling the shop floor and deterring criminal activity
  • Assessing and identifying vulnerabilities, and proactively minimising risk
  • Liaising with management and local authorities when applicable
  • Managing vulnerable persons with empathy to avoid distress
  • Conducting colleague and contractor searches when required in line with customer policy
  • Digitally reporting incidents and using tablets/phones for daily activity planning
  • Providing detailed and legible incident reporting to assist the Client and Local Authorities

The Person / Requirements

To be an effective Security Officer, you will need to be a confident communicator capable of providing detailed verbal and written accounts of criminal activity. You should be welcoming and patient with customers and able to handle conflict professionally.

Required Experience And Qualification

  • You must have a valid SIA licence to apply for this role. Previous experience in a Retail Security role is an advantage but not essential, as full training will be provided.
  • Applicants must be able to provide a full 5-year checkable work or education history.
  • If selected for interview, please bring your right to work documents and a recent proof of address.
  • You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.

Due to the volume of applications, if you have not been contacted within 14 days of your application, please assume you have been unsuccessful.

Mission, Core Values & Competencies

Embrace the company’s core values and principles to achieve the organisation’s mission. Take responsibility for your own career development by continually assessing and adjusting performance and behaviour against objectives in your development plan.

Equality & Diversity

ASEL values diverse skills and experience and is committed to equality of opportunity for all. All individuals should have equal opportunities for employment and advancement based on skills, aptitudes and abilities. The company is committed to attracting and retaining talent and creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed regularly. Any changes should be agreed between you and your manager. The above information is not exhaustive, and you may be required to undertake duties within the scope of the position and your capabilities. All employees are required to act professionally, cooperatively and flexibly in line with the requirements of the position.

Benefits

  • Perkbox recognition – rewards and discount platform
  • Apprenticeship
  • Employee of the month scheme £50
  • 110% Club of outstanding performers with potential prizes and rewards
  • WageStream – a flexible wage application
  • EAP – Employee Assistance Programme
  • Progression opportunities within the company
  • Ongoing training

Posting Details

Relief Security Officer, Wrexham, United Kingdom, LL13

Permanent – Part-time

Posted 6 days ago. Closing date: 16/10/2025. Job reference: DN1397757WreRO

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Relief security officer employer: Argenbright Security Europe Limited - ASEL

Argenbright Security Europe Limited offers a dynamic and supportive work environment for Relief Security Officers in Wrexham, where authenticity and transparency are at the core of our operations. Employees benefit from competitive hourly rates, ongoing training, and opportunities for career progression, all while being part of a diverse team that values inclusion and personal development. With unique perks like flexible wage access and an employee recognition programme, ASEL is committed to fostering a culture of excellence and collaboration.
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Contact Detail:

Argenbright Security Europe Limited - ASEL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief security officer

✨Tip Number 1

Familiarise yourself with the specific security protocols and practices that Argenbright Security Europe Limited employs. Understanding their approach to risk management and customer service will help you demonstrate your alignment with their values during any discussions.

✨Tip Number 2

Network with current or former employees of ASEL on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully managed conflict or diffused tense situations. This will showcase your communication skills and ability to handle the responsibilities of a Relief Security Officer effectively.

✨Tip Number 4

Stay updated on the latest trends in retail security and crime prevention strategies. Being knowledgeable about current issues in the industry will not only impress your interviewers but also show your commitment to professional development.

We think you need these skills to ace Relief security officer

Valid SIA Licence
Conflict Resolution
Effective Communication Skills
Incident Reporting
Patrolling and Surveillance
Risk Assessment
Customer Service Skills
Empathy and Compassion
Attention to Detail
Team Collaboration
Digital Reporting Proficiency
Professionalism
Adaptability to Varied Shifts
Understanding of Security Protocols

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Relief Security Officer position. Understand the responsibilities and required qualifications, such as having a valid SIA licence.

Tailor Your CV: Customise your CV to highlight relevant experience in security roles or customer service. Emphasise skills like communication, conflict resolution, and any previous security training you may have.

Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of ASEL's values and mission. Mention how your skills align with their approach to security and your commitment to providing a trustworthy service.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented.

How to prepare for a job interview at Argenbright Security Europe Limited - ASEL

✨Know Your Role

Familiarise yourself with the responsibilities of a Relief Security Officer. Understand the importance of risk assessment and how to effectively deter criminal activity. This will help you demonstrate your knowledge during the interview.

✨Showcase Communication Skills

As a security officer, clear communication is key. Be prepared to discuss how you would handle conflict and provide detailed reports. Practise articulating your thoughts clearly and confidently.

✨Emphasise Empathy

Highlight your ability to manage vulnerable persons with empathy. Share examples from past experiences where you handled sensitive situations with care, as this aligns with the company's values of authenticity and transparency.

✨Prepare Your Documents

Ensure you have all necessary documents ready for the interview, including your SIA licence and proof of address. Being organised shows professionalism and readiness for the role.

Relief security officer
Argenbright Security Europe Limited - ASEL
Location: Wrexham
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