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- Tasks: Support the Education team in managing the Responsible Dog Ownership Course and related activities.
- Company: Join Blue Cross, a leading charity dedicated to animal welfare and education.
- Benefits: Enjoy 38 days holiday, wellbeing support, and discounts on pet insurance.
- Why this job: Make a real impact in animal welfare while working in a supportive and dynamic environment.
- Qualifications: Experience in administration, excellent communication skills, and proficiency in Microsoft Office required.
- Other info: Hybrid working model with a minimum of two days in the office.
The predicted salary is between 21840 - 24000 £ per year.
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Description
Interview date: Thursday 14 August 2025
We’re recruiting an Administrator to join our incredible Education team to provide support for our Blue Cross Responsible Dog Ownership Course (RDOC), an educational pathway for dog owners who are in need of support and guidance in relation to dog ownership.
Application Deadline: 5 August 2025
Department: People & People Services
Location: Burford
Compensation: £21,840 – £24,000 / year
Description
Contract: Permanent, full time 35 hours per week
Salary: £21,840 – £24,000 per annum
Location: Burford, Oxfordshire OX18 4PF
Closing date: Tuesday 5 August 2025
Interview date: Thursday 14 August 2025
We’re recruiting an Administrator to join our incredible Education team to provide support for our Blue Cross Responsible Dog Ownership Course (RDOC), an educational pathway for dog owners who are in need of support and guidance in relation to dog ownership.
More about the role
Over recent years, the animal welfare sector has changed beyond belief at a time when there has never been a greater demand for the services Blue Cross provides.
Working closely with the Education Manager and the Education team, you will be involved in the day-to-day administration, logistics and coordination of our Responsible Dog Ownership Course and related educational activities to ensure the smooth running of the course.
You will be liaising with a diverse range of people, from pet owners in need of our courses, internal Blue Cross stake holders and external stakeholders for example the police and other animal welfare organisations.
You will be managing payments (or supporting self-payment), checking participant documentation before booking and completing essential administrative tasks relating to the completion of the course including follow up emails with participants as well as communications with external partners.
In addition, you will be maintaining accurate filing, recordkeeping and reporting of Key Performance Indicators (KPIs), supporting with the administration of impact measurement, participating in stakeholder management and support with securing more partners.
This is a full-time role working 35 hours per week, Monday to Friday, based at our Burford office. The position follows a hybrid working pattern, with a minimum of two days per week in the office and the remaining days working from home.
About you
You will be a great communicator and have experience of working in a client facing role in a fast paced and changing environment. You will really enjoy working with and supporting people, with the ability to put people at ease and have pride in ensuring you offer a great client and colleague experience.
You will have a client focused, inclusive approach, have a positive mindset and be competent at reading and adapting to people or the situation. In addition, you will be able to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. You will be emotionally intelligent, showing empathy and know how to support clients and colleagues.
You will have a problem-solving mindset, be organised, and have an eye for detail as accurate maintenance of office systems forms a key part of this role. You will enjoy seeing tasks through to conclusion and be keen to get involved with new tasks as and when possible. Working in a diverse environment which requires you to be well organised but also able to re-prioritise or ‘spin many plates’ will be motivating and rewarding for you.
Knowledge, skills, and experience
- Demonstrable experience in an administrative office role
- Proficient with Microsoft Office, Word, Outlook, and Excel
- Excellent interpersonal and customer skills
- Experience of monitoring and maintaining records
- Excellent organisational skills, ability to multi-task and prioritise.
- Working on own initiative
- Team player with the ability to work independently.
- Experience working with challenging audiences.
- The ability to demonstrate, understand and apply our Blue Cross values
How to apply
Click the apply button below and complete the online application process before the closing date on Tuesday 5 August 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the \’why work for us\’ page on our website.
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Administrator - Education team employer: Blue Cross UK
Contact Detail:
Blue Cross UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Education team
✨Tip Number 1
Familiarise yourself with Blue Cross and their Responsible Dog Ownership Course. Understanding their mission and values will help you connect with the team during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your experience in client-facing roles, especially in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks while maintaining excellent customer service.
✨Tip Number 3
Prepare to discuss your organisational skills and how you handle administrative tasks. Think of instances where you've improved processes or maintained accurate records, as this will resonate well with the responsibilities of the role.
✨Tip Number 4
Showcase your emotional intelligence and problem-solving abilities. Be prepared to discuss how you've navigated challenging situations with clients or colleagues, as this is crucial for the supportive environment at Blue Cross.
We think you need these skills to ace Administrator - Education team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly those involving client interaction and support. Emphasise skills like organisation, communication, and problem-solving that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal welfare and education. Mention specific experiences that demonstrate your ability to manage administrative tasks and work with diverse stakeholders, as outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft Office and any other relevant software. Provide examples of how you've successfully maintained records and managed multiple tasks in previous roles.
Showcase Your Soft Skills: Given the emphasis on communication and empathy in the role, include examples that illustrate your interpersonal skills and ability to work in emotionally charged environments. This will help you stand out as a candidate who can connect with clients and colleagues effectively.
How to prepare for a job interview at Blue Cross UK
✨Show Your Passion for Education
Make sure to express your enthusiasm for the role and the importance of education in dog ownership. Share any relevant experiences or insights that demonstrate your commitment to helping others learn.
✨Highlight Your Organisational Skills
Since the role involves a lot of administration and coordination, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. This will show that you can handle the demands of the position.
✨Demonstrate Your Communication Skills
As you'll be liaising with various stakeholders, it's crucial to showcase your excellent interpersonal skills. Prepare to discuss how you've effectively communicated with clients or colleagues in previous roles, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and emotional intelligence. Think of scenarios where you've had to adapt to changing circumstances or support someone in need, and be ready to share those stories.
