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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness and respect while serving food lovers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Part-time role with 13 hours per week; apply quickly as vacancies may close early.
Customer Delivery Driver, Supermarket Assistant
Join to apply for the Customer Delivery Driver, Supermarket Assistant role at Waitrose & Partners.
Base pay range
Details of base pay will be discussed with the recruiter based on your skills and experience.
About The Role
As a Customer Delivery Driver you’ll deliver quality Waitrose produce right to customers’ doors while supporting the shop team with daily tasks such as stock replenishment and housekeeping. The role is available to individuals aged 18 or older.
Key Responsibilities
- Check delivery routes for the day.
- Load and prepare the van for deliveries, ensuring orders are grouped for efficient delivery.
- Perform vehicle safety checks and maintain road compliance, health and safety standards.
- Represent the Waitrose brand on the road with excellent customer service.
- Assist customers with their shopping and build rapport based on trust and service.
- Support the shop team with general shopkeeping tasks when required.
Essential skills/experience you\’ll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Good time‑management skills.
- Ability to meet the physical demands of the role (e.g., lifting crates, moving cages).
- Comfortable working independently with a self‑motivated and adaptable approach.
- Basic IT literacy.
Desirable skills/experience you may have
- Previous experience in a driving role and knowledge of chilled vehicle operations.
About The Partnership
We are the largest employee‑owned business in the UK, home to the respected brands John Lewis and Waitrose. As Partners we focus on retail excellence, innovation, and providing a positive work environment.
Important points to note
- Roles may be subject to pre‑employment vetting, including DBS checks.
- Vacancies may close early due to high application volume; apply early if interested.
- Reasonable adjustments can be made for disabilities; please contact us if needed.
- Flexible working options may be available, such as compressed hours or job sharing.
Location: Kenilworth, England, United Kingdom.
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Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of road safety regulations is up to date. Being able to confidently discuss your driving experience and safety practices can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you've gone above and beyond for a customer, as this role heavily emphasises building rapport and trust.
✨Tip Number 4
Be ready to discuss your time management abilities. Since the role involves managing delivery schedules and supporting shop tasks, having specific examples of how you've effectively managed your time in previous roles will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and driving roles. Highlight any previous experience with chilled vehicles if applicable, and make sure to include your valid B-Category UK driving licence details.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your motivation to work with Waitrose. Mention specific examples of how you have provided excellent service in the past and how you can contribute to the team.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that you have included all necessary information and that your contact details are correct. A well-presented application reflects your attention to detail.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Familiarise yourself with the ethos of John Lewis Partnership and Waitrose. Understand their commitment to quality service and how you can embody these values as a Customer Delivery Driver.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to build rapport with customers, as this is crucial for the role.
✨Showcase Your Driving Experience
Be ready to discuss your driving history and any relevant experience you have with delivery roles. Mention your full valid B-Category UK manual driving licence and any knowledge of chilled vehicles.
✨Discuss Time Management and Adaptability
Share instances where you've effectively managed your time or adapted to changing circumstances. This will demonstrate your ability to handle the physical demands of the job and work independently.
