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- Tasks: Manage service contracts, ensuring customer satisfaction and operational efficiency.
- Company: US Tech Solutions is a global staffing firm offering on-demand talent solutions.
- Benefits: Enjoy flexible work options and a supportive team culture.
- Why this job: Join a dynamic team focused on continuous improvement and customer success.
- Qualifications: Bachelor's degree or 3 years of relevant experience; strong communication skills required.
- Other info: Equal Opportunity Employer; diverse applicants encouraged to apply.
The predicted salary is between 28800 - 43200 ÂŁ per year.
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This range is provided by US Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
About the Role
- We are seeking a detail-oriented and proactive Service Contract Specialist to support the effective management and execution of service contracts across our business. This role is critical to ensuring customer satisfaction, operational efficiency, and optimized contract performance.
- You will act as the key link between internal teams and customers, managing contract lifecycle activities and contributing to continuous improvement across the service delivery process.
Key Responsibilities
- Review service contracts and proposals; process orders and manage contract execution using systems such as SAP or similar ERP tools.
- Monitor billing, revenue recognition, and update databases to ensure accuracy and compliance.
- Build and maintain strong customer relationships, ensuring they receive maximum value from their service agreements.
- Collaborate cross-functionally to ensure timely and accurate service delivery in line with contract terms.
- Resolve billing disputes and support on-time payment collection to maintain healthy cash flow.
- Track contract performance and identify improvement opportunities to enhance margins and customer satisfaction.
- Provide insights and support for contract renewals, working with internal teams to enhance retention.
Your Skills & Experience
- Bachelor’s degree OR equivalent experience (minimum 3 years) in a similar role.
- Strong understanding of contract administration or service operations.
- Proficiency in Microsoft Office tools; experience with ERP systems preferred.
- Excellent communication and interpersonal skills.
- Fluent in English (additional languages are a plus).
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Abhishek
Internal Id: 25-00296
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Contract
Job function
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Job function
Business Development
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Industries
Business Consulting and Services
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Service Contract Specialist employer: US Tech Solutions
Contact Detail:
US Tech Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Contract Specialist
✨Tip Number 1
Familiarise yourself with common contract management software, especially ERP systems like SAP. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, as this role requires strong interpersonal abilities. Practice articulating how you've successfully managed customer relationships in the past, as this will be crucial for the position.
✨Tip Number 3
Research US Tech Solutions and their service offerings thoroughly. Understanding their business model and how they manage service contracts will help you tailor your responses in interviews and show your genuine interest in the company.
✨Tip Number 4
Prepare examples of how you've identified and implemented improvements in contract performance or customer satisfaction in previous roles. This will demonstrate your proactive approach and problem-solving skills, which are key for a Service Contract Specialist.
We think you need these skills to ace Service Contract Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Contract Specialist. Familiarise yourself with contract management, customer relationship building, and ERP systems like SAP.
Tailor Your CV: Highlight your relevant experience in contract administration or service operations. Emphasise your proficiency with Microsoft Office and any ERP tools you've used, as well as your communication skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the role and how your background aligns with the company's needs. Mention specific examples of how you've successfully managed contracts or improved service delivery in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects attention to detail, which is crucial for a Service Contract Specialist.
How to prepare for a job interview at US Tech Solutions
✨Know Your Contracts
Familiarise yourself with common service contract terms and conditions. Be prepared to discuss how you would handle specific scenarios related to contract execution and management.
✨Demonstrate Attention to Detail
As a Service Contract Specialist, attention to detail is crucial. Bring examples of how you've successfully managed contracts in the past, highlighting your ability to spot discrepancies and ensure compliance.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare to discuss how you've built relationships with customers and internal teams, and be ready to demonstrate your interpersonal skills during the interview.
✨Be Ready for Technical Questions
Since proficiency in ERP systems like SAP is preferred, brush up on your technical knowledge. Be prepared to answer questions about your experience with these tools and how you've used them to manage contracts effectively.
