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For Companies At a Glance
- Tasks: Sell heavy-duty parts and build strong customer relationships daily.
- Company: Join Fort Garry Industries, a trusted leader in truck and trailer parts for over 100 years.
- Benefits: Enjoy competitive wages, health benefits, a casual dress code, and a supportive work environment.
- Why this job: Be part of a dynamic team that values diversity and promotes a culture of equality.
- Qualifications: High school diploma required; experience in heavy-duty parts sales is preferred.
- Other info: Accommodations available for candidates with disabilities; we value inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Fort Garry Industries is Canada\’s most trusted truck andtrailer parts, sales and service provider. The Fort Garry Industries group ofcompanies has over 500 employees with locations across Canada.
Withover 100 years of service under our belt, Fort Garry Industries is alwaysexpanding and looking for talented and motivated people to join our team andhelp with our continued success!
Fort Garry Industries has an exciting opportunity for a Parts Counter Sales Representative to join our team at our Chatham location.
What YouWill Do
- As an industry expert, you will sell aftermarket heavy-duty parts tocustomers and build long-lasting customer relationships
- Optimize each transaction by advising on products, product applications, returns, warranty claims, and specialorders to meet all customer needs
- Answer customer questions about products, prices, availability, product catalogues, and features
- Assist with cash and/or national accounts
- Followcompany procedures for sales pricing, processing approved credits, invoicing, and freight billing for customers and/or product defects
- Complete onlinetraining as needed and champion brand lines or products
- Uphold and embody FGI Customer Service Standards and Core Values with customers, colleagues, and stakeholders
- Champion FGI\’s safety culture by performing all duties within established procedures and practices
- May beassigned special projects
- Maydeliver parts to customers with a company vehicle
- May operatea forklift within the branch
- Otherduties as assigned
What We Require:
- High school diploma or other high school equivalence certificate
- 1-5 years of experience selling heavy-duty parts preferred and/orknowledge of HD trucks or the agricultural industry
- MUST beable to meetthe physical requirements: Able to lift parts upwards of 50 -75 lbs., use ladders atvarying heights, frequently walk in a large warehouse
- Demonstrated excellentcustomer service skills – dedicated to exceeding the expectations of internaland external customers.
- Strong written and verbalskills – ability to write and speak succinctly with customers and colleagues.
- Basic to proficient knowledge of Microsoft OfficeSuite (email, Word, Excel) and ability to learn in-house systems.
- Completion of a parts technician trades program is an asset
- Proficiency with multiple languages an asset
What We Offer:
- A Highly Competitive Wage – eligible for a yearly bonus
- Dental/Vision Benefits
- Health Spending Account
- Sick Pay Allowance
- Employee and Family Assistance Program
- DPSP and GRSP
- A Continuous Learning Environment
- A Casual Dress Code
- A Fun and Supportive Work Environment
Fort Garry Industries iscommitted to the principle of Employment Equity. It is our goal to achieve aworkforce that is reflective of the citizens we serve. Employment Equitypromotes the principles of fairness, merit and equitable employment representation.Fort Garry Industriesvalues diversity inthe workplace. Women, Indigenous People, Visible Minorities and Individualswith Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work willbe. Creating a culture of equality isn’t just the right thing to do, it’s alsothe smart thing.
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Inside Sales (Heavy Duty Parts) employer: Kaizen Lab Inc.
Contact Detail:
Kaizen Lab Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales (Heavy Duty Parts)
✨Tip Number 1
Familiarise yourself with heavy-duty parts and the agricultural industry. Understanding the products you'll be selling will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Network with professionals in the heavy-duty parts sector. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to job openings.
✨Tip Number 3
Demonstrate your customer service skills in every interaction. Whether it's through social media or networking events, showing that you're dedicated to exceeding customer expectations can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your physical capabilities during interviews. Since the role requires lifting heavy parts and working in a warehouse, showcasing your ability to meet these demands will strengthen your application.
We think you need these skills to ace Inside Sales (Heavy Duty Parts)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Inside Sales position at Fort Garry Industries. Understand the key responsibilities and required skills, especially those related to customer service and heavy-duty parts knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, particularly in heavy-duty parts or similar industries. Emphasise your customer service skills and any specific achievements that demonstrate your ability to meet customer needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with Fort Garry Industries' values and how you can contribute to their success in building customer relationships.
Highlight Relevant Skills: In your application, be sure to mention your proficiency with Microsoft Office Suite and any experience with in-house systems. If you have completed a parts technician trades program or have language skills, include these as they are considered assets.
How to prepare for a job interview at Kaizen Lab Inc.
✨Know Your Products
Familiarise yourself with the heavy-duty parts and products that Fort Garry Industries offers. Being able to discuss specific parts, their applications, and benefits will demonstrate your expertise and enthusiasm for the role.
✨Showcase Customer Service Skills
Prepare examples of how you've exceeded customer expectations in previous roles. Highlighting your dedication to excellent service will resonate well with the company's core values.
✨Demonstrate Physical Capability
Be ready to discuss your ability to meet the physical demands of the job, such as lifting heavy parts and navigating a warehouse. This shows you understand the role's requirements and are prepared to meet them.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the position but also helps you assess if it's the right fit for you.
