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For Companies At a Glance
- Tasks: Engage customers, drive sales, and manage stock in a dynamic retail environment.
- Company: Join Arco, the UK's leading safety experts with a 140-year legacy.
- Benefits: Enjoy £12.60 p/h, 32 days holiday, discounts, and personal development opportunities.
- Why this job: Be part of a transformative journey while making a real impact in customer service.
- Qualifications: Experience in retail or sales is preferred; strong IT skills are essential.
- Other info: Flexible working hours and a supportive, inclusive culture await you.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
The Branch Sales Advisor role is a full time position, Monday to Friday with Saturday on a rota basis working a total of 40 hours per week.
Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key responsibilities include:
- Providing high levels of customer service and build strong customer relationships.
- Supporting with opening accounts, providing quotations and customer account management.
- Driving sales through customer calling, leaflet distribution and other sales activity.
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection.
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained.
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts.
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required).
- Complying with and being an advocate for Health & Safety and Security at all times
- £12.60 p/h plus bonus
- 32 days holiday (pro rata) inclusive of bank holidays, plus the option to purchase up to 5 more days
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
The ideal Branch Sales Advisor will be/have:
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- Driving licence preferred but not essential
About Us
With a 140-year legacy, Arco are recognised as the UK\’s leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We\’re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.
We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.
Diversity and Inclusion at Arco means understanding everyone\’s views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best. #J-18808-Ljbffr
Retail Sales Advisor employer: Arco
Contact Detail:
Arco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the health and safety industry, especially personal protective equipment (PPE). Even if you don't have prior knowledge, showing a genuine interest in learning about these products can set you apart during interviews.
✨Tip Number 2
Highlight your customer service experience. Be prepared to share specific examples of how you've successfully built relationships with customers in previous roles, as this is crucial for the Branch Sales Advisor position.
✨Tip Number 3
Demonstrate your sales skills by discussing any relevant experiences where you've driven sales or met targets. This could include face-to-face interactions or phone sales, so think of concrete examples to illustrate your success.
✨Tip Number 4
Research Arco's values and culture. Understanding their commitment to diversity, inclusion, and community involvement will help you align your answers with their expectations and show that you're a good fit for their team.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Use specific examples that demonstrate your ability to drive sales and build customer relationships, as these are key aspects of the Branch Sales Advisor role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your skills align with their values of care, collaboration, performance, and delivery. Show that you understand the importance of health and safety in the retail environment.
Highlight Relevant Skills: Emphasise your strong IT skills and any experience you have with sales, whether face-to-face or over the phone. If you have experience managing cash or stock, be sure to include that as well, as it is crucial for this role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a sales advisor.
How to prepare for a job interview at Arco
✨Know the Company
Before your interview, take some time to research Arco. Understand their values, products, and the health and safety industry. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. This will demonstrate your ability to build strong customer relationships.
✨Prepare for Sales Scenarios
Expect questions related to sales techniques and how you would drive sales in the store. Think of specific strategies you could use, such as upselling or engaging customers through promotions, and be ready to discuss them.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
