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For Companies At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and potential traffic hotspots can help you navigate efficiently and impress your future employer with your knowledge of the routes.
✨Tip Number 2
Showcase your customer service skills during any interactions you have before the interview. Whether it's speaking with current drivers or store staff, demonstrating a friendly and helpful attitude can make a lasting impression.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road. Think of examples where you've successfully managed difficult situations, as this will highlight your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 4
Emphasise your teamwork abilities. Since the role requires helping out in-store when needed, sharing experiences where you've worked collaboratively with others can demonstrate that you're a team player who fits well with their culture.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job. Emphasise any previous driving roles, customer service experience, or teamwork examples that showcase your suitability for the position.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention your driving licence details and how your interpersonal skills make you a great fit for delivering exceptional customer service.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations beyond just driving.
✨Be Ready for a Fast-Paced Environment
The job can be hectic, so it's important to show that you can handle a busy workload. Talk about your time management skills and how you prioritise tasks, especially when under pressure. This will reassure them that you can thrive in a dynamic setting.
✨Know the Company and Its Values
Research Iceland Foods and understand their mission and values. During the interview, mention what you admire about the company and how your personal values align with theirs. This shows genuine interest and that you're not just looking for any job, but specifically this one.
